Announcing the Top Rated Diagramming Software for 2019

Megan Headley
Megan Headley
October 9, 2019
Awards, Enterprise

Announcing the Top Rated Diagramming Software for 2019

We are excited to announce the Top Rated Diagramming Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Diagramming Software based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products.

Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.

Here are the winners:

With a TRScore of 9.2 out of 10, is a top rated diagramming software for 2019 | is a free online diagramming tool that integrates with many other tools, including Jira, Google Docs, and Confluence. It includes a library of commonly-used shapes and templates for different types of diagrams. Users can import images and existing diagram files, then export their diagrams to multiple formats. Change tracking and sharing options help teams collaborate and review their work. The tool includes an offline option and is compatible with all major browsers.

A large portion (41%) of users on TrustRadius are from small businesses. Reviewers appreciate’s extensive template library, collaboration options, and intuitive user experience.

“ makes it easy to edit whatever you’re mapping out. Whether adding or removing a box, arrow, etc., automatically auto corrects your map and snaps things back into place. This keeps everything looking clean while you’re working…All you have to do is point and click and the drawing builds itself out.”

Ben Marcoux | Roofing and HVAC Lead Generation Expert | Marketing and Advertising Company


With a TRScore of 9.1 out of 10, mindmanager is a top rated diagramming software for 2019 |

MindManager is a diagramming tool designed to help structure ideas and information into visual maps. Each idea, note, or topic exists as a node on a MindManager map. Each node can contain mixed media, including text, images, links, and files. Users can connect nodes together to create or show relationships. To help keep information in one place, MindManager nodes can sync data from other sources, including calendar entries and contact information.

Reviewers from enterprise-level organizations make up a significant portion (43%) of MindManager users on TrustRadius. Reviewers value MindManager’s Gantt chart capabilities, integration with project management tools, and powerful sorting and filtering features.

“By using [MindManager] I am able to capture my ideas and plans on the fly – and then return at a later date to refine, focus and organize my thoughts into a more coherent logical ‘item’… all without being forced to retype any of my original thoughts unless I care to…The sort and filter then let me quickly identify the items that I must focus on ‘now’ – a ‘shortlist’.”

John Griffith | VP Marketing, Principal | Writing and Editing Company


With a TRScore of 8.8 out of 10, lucidchart is a top rated diagramming software for 2019 |

Lucidchart is an online flowchart and diagram tool. It includes a library of shapes and templates to help users get started quickly. Lucidchart diagrams can import data from other tools like Zapier, Salesforce, and Excel. It also offers real-time collaboration tools, allowing teams to work together on charts regardless of their location. A large portion (42%) of Lucidchart users on TrustRadius are from midsize companies. Reviewers like Lucidchart’s intuitive interface, collaboration and sharing features, and cloud-based flexibility.

“Being able to collaborate with your colleagues and clients while building out a diagram has been a huge benefit for us. We are able to better tailor our diagrams to meet the needs of the product and/or process by getting real-time feedback. Also, as a cloud-based tool, we are able to connect to it from any device as long as we have an internet connection and that gives us the flexibility to work on diagrams remotely.”

Richard Perroset | Senior Marketing Leader | Insurance Company

Microsoft Visio

With a TRScore of 8.2 out of 10, microsoft visio is a top rated diagramming software for 2019 |

Microsoft Visio is a diagramming tool included with the Office suite. Its shape and template libraries help users quickly create the charts they need. The software also includes collaboration features, allowing multiple users to edit diagrams simultaneously. Dynamic formatting options allow diagrams to react to real-time data. Visio offers both desktop and browser-based options. A sizable portion (42%) of Visio users on TrustRadius are from enterprise-level organizations. Reviewers value Visio’s real-time data integration, ease of use, and collaboration tools.

“Visio is an excellent tool to use when creating diagrams, flowcharts, and layouts. We have associates that work at several locations across the globe so Visio serves an important function in being able to convey complex workflow graphically and allowing remote users to collaborate on the same document.”

Verified User | Program Manager in Other | Information Technology and Services Company

Congratulations to the winners of the Top Rated Diagramming Software Award!

What is Diagramming Software?

Sometimes, an idea, process, or plan is too complex to clearly express in words. Charts, diagrams, and other visual representations can often make these concepts more understandable. However, creating these visual aids can be time-consuming and messy. Diagramming software aims to solve this problem by making it fast and easy to create effective, presentable visual aids.

Tools in this category commonly support a wide variety of diagrams, including Venn diagrams, mind maps, seating arrangements, flowcharts, and org charts. Template libraries help users quickly create specific types of charts. Some diagramming software includes live chat, comment systems, and other collaboration features. Most tools allow users to export their diagrams to vector graphics software or embed them in a presentation. 

Buyers considering diagramming software should evaluate whether or not they need a paid option. Some products are open-source and free, while others may be included in existing software suites. It’s also important to evaluate the use cases for your diagrams. A business that works closely with clients may want plenty of collaboration and feedback features in their tools. On the other hand, a company creating diagrams for internal presentations may need fewer collaboration options.

Top Rated Criteria

Products included in the 2019 Top Rated Diagramming Software list must have been in the top tier of their category TrustMap as of September 12th, 2019. To qualify for the Diagramming Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category.  Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Megan Headley
Megan Headley
Megan leads Research at TrustRadius, whose mission is to ensure TrustRadius delivers high quality, useful and, above all, trustworthy user feedback to help prospective software buyers make more informed decisions. Before joining TrustRadius, Megan was Director of Sales and Marketing at Stratfor, where she was in charge of growing the company’s B2C revenue stream through email marketing and other channels. She enjoys traveling, reading, and hiking.

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