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Announcing the Top Rated Document Management Systems for 2019

Megan Headley
Megan Headley
October 9, 2019
Awards, Enterprise

Announcing the Top Rated Document Management Systems for 2019

We are excited to announce the Top Rated Document Management Systems for 2019! Top Rated awards showcase today’s top-of-the-line products in Document Management Systems based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products.

Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado…

Here are the winners:


With a TRScore of 9.3 out of 10, smallpdf is a top rated document management system for 2019 |

PDFelement is a document management system that allows users to convert and sign documents in addition to creating and editing them. Other key PDFelement features include the ability to create fillable PDF forms and then export the filled data into a spreadsheet. A significant portion (65%) of PDFelement users on TrustRadius are from small businesses. Reviewers like PDFelement because it is a cost effective solution and it has a simple user interface. 

“I am a novice PDF software user. This software is intuitive and very easy to navigate. I am discovering new features all the time and am having very little trouble learning how to use them. There are other, more experienced, users in my office making the switch to this software because of all that it can do! I highly recommend it for all levels of users.”

Amy Carter | Director in Instruction | Education Management Company


With a TRScore of 9.3 out of 10, smallpdf is a top rated document management system for 2019 |

Smallpdf is an online document management system that offers a range of PDF creation and management tools. Users can compress, merge, e-sign, and import and export documents to other productivity tools with Smallpdf. More than half (57%) of Smallpdf users on TrustRadius are from small businesses. Reviewers like that they can access Smallpdf anywhere since it is a cloud based solution and doesn’t require a local software install.

“Smallpdf is a handy platform that we use in our IT department to convert files like a Word document or PowerPoint presentation to a .pdf extension. We also recommend this tool for our faculty members and students because of its simplicity in converting and combining files together without the need of installing software.”

Darren Megginson | Software Analyst in QA | Higher Education Company

Adobe Acrobat DC

With a TRScore of 8.5 out of 10, Adobe Acrobat DC is a top rated document management system for 2019 |

Adobe Acrobat DC is a well established offering in document management. In addition to storing and tracking electronic documents, Adobe Acrobat DC gives its users the ability to share, sign, collaborate, and convert a scanned pdf to text with OCR. Most (78%) of the Adobe Acrobat DC users on TrustRadius are from small and mid-sized businesses. Users consistently like that Adobe Acrobat DC provides the ability to hide sensitive information with the redact feature.

“We primarily use Adobe Acrobat DC for creating, compiling, and editing PDF documents. The application offers a wide range of features that consistently come in handy, like the sanitize and redact features. The application stays open on my computer and I am constantly in and out if it building, exporting, compressing, or converting files to and from PDF. I do not know what I would do without it.”

Verified User | Executive in Corporate | Hospitality Company

Congratulations to the winners of the Top Rated Document Management Systems Award!

What are Document Management Systems?

A document management system (DMS) is an electronic system that stores and tracks electronic documents and images of documents. This category of software generally includes a tool for document capture, version control, the ability to add notes or annotations to a document, an easily trackable audit trail, restore points to previous documents iterations, and document access control via user permissions.

There are several advantages to using a document management system. A DMS helps collaboration across users, especially when employees are not co-located. Moving from paper documents to electronic storage helps decrease time and money involved in storage of paper, retrieval, and remote access to records. Finally, companies might use electronic document control to increase security and regulatory compliance. 

When shopping for a DMS, determine your needs and how you will use the product. You will want to start with an intuitive user interface. Determine if you will need integration capabilities with other productivity applications. Do your data or security needs require you to have continuous data backups to a secure server? Finally, determine if you need to extract and validate the data in your stored documents. 

Top Rated Criteria

Products included in the 2019 Top Rated Document Management Systems list must have been in the top tier of their category TrustMap as of September 12th, 2019. To qualify for the Document Management Systems Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category. Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Megan Headley
Megan Headley
Megan leads Research at TrustRadius, whose mission is to ensure TrustRadius delivers high quality, useful and, above all, trustworthy user feedback to help prospective software buyers make more informed decisions. Before joining TrustRadius, Megan was Director of Sales and Marketing at Stratfor, where she was in charge of growing the company’s B2C revenue stream through email marketing and other channels. She enjoys traveling, reading, and hiking.

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