Announcing the Top Rated Event Registration Software for 2019

Elizabeth Sullivan-Hasson
June 26, 2019
Awards, Marketing

Announcing the Top Rated Event Registration Software for 2019

Today, we awarded the 2019 TrustRadius Top Rated badges for Event Registration Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer.

Here are the winners:

Cvent Event Management

Cvent offers their comprehensive event management platform to those organizing conferences of various kinds, as well as equipment rental, shuttle services, hotel booking, and other services associated with managing events. Cvent’s registration handling is a part of its services, praised for its intuitiveness and ease of use for a variety of purposes by event organizers across industries. Its registration features include a branded event website with online registration, on-site registration with badging, secure payment processing, as well as room block management, seating arrangement handling, pre-event engagement, and rich analytics for bookings success and revenue tracking. On TrustRadius, a large portion (40%) of Cvent users come from midsize companies. Reviewers praise Cvent’s robust feature set for hosting multiple large and small events, conferences, or for high volume bookings (e.g. higher ed). TrustRadius users enjoy the ease with which they were able to build and deploy online registration portals and event pages in Cvent, and the overall intuitiveness of using Cvent to complete a wide range of tasks, despite the platform’s great feature breadth and functionality.

“When we first started with Cvent, it was used only by one department and was used only to support the registration process for our key event. Now, I have successfully widened its use further across the organization and it is now used to register our Board of Governors for their meetings throughout the year, to register participants on our many mission trips, and we have started to use the Meetings Management tool to gather data about events taking place across the U.S. even if they are not being created through Cvent.”

Cecilia Golombek | Assistant Director, National Events | Non-Profit Organization Management 

Splash Event Marketing Platform

The Splash Event Marketing Platform is an engagement-focused event management platform for marketers and event organizers that includes online ticketing, registration, and RSVP functionality. Splash provides tools to build attractive event webpages and landing forms so that organizers can create appealing online registration process. Splash’s library of images and templates help organizes get started, and it’s in-built Splash content management system (CMS) supports form customization. Because of its orientation around marketing and sales, the Splash registration workflow supports custom fields for capturing rich lead data, on-site check-in with business card scanning, arrival notifications, and other features to facilitate attentive treatment of potential buyers.

Over half of Splash users on TrustRadius are marketers (54%),  with the majority of users (82%) coming from midsize companies or enterprises. Reviewers praise Splash’s form templates and resulting the ease and rapidity with which event pages can be launched, as well as appreciating the rich registree data gathered through Splash’s attractive online registration process.

“We are using Splash to host landing pages and registration for all of our customer-facing events. It’s being used by marketing. We are a 30 person startup and need a self-service solution that does not require technical expertise, and also allows quick edits to pages… Ideal for organizations of all sizes who produce many events and they need to get a solution up and running quickly.”

Dina Jacobson | Sr. Manager, Events | Computer Software Company 

Congratulations to the winners of the Top Rated Event Registration Software Award!

What is Event Registration Software?

Event registration software provides event organizers with an online or mobile solution for selling event tickets, sending out invitations, live guest registration, as well as conducting pre- and post-event communications. Users include event organizers across verticals and marketers or promoters of corporate events.

Beyond electronic guest registration, these software may include tools to attract and track registrants. This include advertisements and promotional messaging, reminder messages (via email or SMS), and mobile guest check-in at the event. Analytics included in most event registration software allows event organizers to measure attendance and track event capacity, measure event earnings, and track revenue across multiple events. Creative and marketing features include newsletters, landing page templates and web personalization, custom online registration portals, and event promotion templates. For one-off events, event registration software may be bundled with an event website.

Event registration is generally a feature of event management software, but event management platforms may be more costly and contain unnecessary features that are designed to support large conferences. At the most basic level, event registration software provides an inexpensive and convenient means to sell tickets, manage guest intake, and log attendee data.

Top Rated Criteria

Products included in the 2019 Top Rated Event Registration Software list must have been in the top tier of their category TrustMap as of June 3rd, 2019. To qualify for the Event Registration Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category.  Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Elizabeth Sullivan-Hasson
Elizabeth is a Research Analyst at TrustRadius where she focuses on tracing the evolution of business software and finding new ways to synthesize and visualize reviewer data. Elizabeth has a BA in Economics and Political Science from the University of Massachusetts Amherst and an MSc in International Development from the London School of Economics. When she’s not in the office, Elizabeth enjoys exploring new cities, hiking, trying out new recipes, and diving into sci-fi novels.

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