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Announcing the Top Rated Password Manager Software for 2019

Alan Cooke, Researcher at TrustRadius
Alan Cooke
July 31, 2019

Announcing the Top Rated Password Manager Software for 2019

We are excited to announce the Top Rated Password Manager Software for 2019! Top Rated awards showcase today’s top-of-the-line Password Manager products based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products.

Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. 

Here are the winners:


LastPass TRScore |

LastPass is a password manager built around maintaining user privacy. While remembering only a single master password, which is encrypted at the device level, users are able to allow LastPass to create highly secure passwords for the multitude of apps and devices they use. LastPass is available free for a single user, with per user pricing for businesses. On TrustRadius, users of LastPass primarily work in small or midsize businesses (88%) across diverse industries. Reviewers who are IT administrators managing security and access for large teams say they enjoy LastPass’ Active Directory sync with automated provisioning, as well as the drastic reduction in password reset requests from employees.

“LastPass is recommended both for professional and home users. It shines as an easy way to access websites and apps without having to enter a single password. It allows for the creation of strong passwords, and even suggests them, enhancing the security of the work environment, particularly in businesses that deal with very sensitive data. It also warns when you enter a password already used in another site, actively helping to develop safer internet habits.”

Marcelo de Vasconcellos | Senior Visual Designer | Research Company


1Password TRScore |

From AgileBits, 1Password  provides users with a ‘master password’ that stores and protects all of their other passwords and credentials information, that way, users only need to remember one password. 1Password has pricing plans for individuals, families or small teams, and can be  packaged with advanced features for complex work groups and large enterprises. Some of these advanced features include fine-grain access control to individual share vaults, auditable activity log with usage reporting, provisioning via Active Directory, and integrations for additional functionality (e.g. multi-factor authentication). The majority of 1Password users on TrustRadius are primarily employed in small business (58%). Users praise the ease with which they can set up very strong and secure passwords and access (and allow others access to) file vaults and sometimes third-party apps.

“1Password is used by my whole team to securely store and share passwords to our various online accounts… This allows us to have unique and strong passwords for all our accounts (approximately 3000 different credentials), without having to keep hard copies, and ensuring that they are in a secure location… I see weak passwords from clients constantly, primarily because of the problem of remembering all your passwords. 1Password eliminates this issue. Create a single, strong, memorable password for the app, and the app does the job of creating unique and impossible-to-guess passwords for all your online accounts. Everyone needs an app like 1Password.”

Matt Heerema | Director | Digital Media Agency

Congratulations to the winners of the Top Rated Password Manager Software Award!

What is Password Manager Software?

Password manager software is used across businesses of all sizes to secure access to applications and sensitive systems accessed by employees and contractors. While managing password security, password managers also provide convenience and controls to limit or facilitate sharing access to protected apps and files. This involves auto-generating and securely storing unique, highly secure passwords to access individual systems. Employees and others may then be provided with access to enterprise apps through a vault accessed via a single master password. Having a master password allows companies to share credentials across multiple employees, and also makes remembering login information easier for the employees.

This vault can be shared by the employee as needed or deleted by an administrator when it is no longer needed. While supplying convenience, password managers also provide administrator controls through customizable access and sharing permissions for individuals and teams, and access revocation for employee off-boarding. On enterprise-level service plans, password managers provide an administrator view for managing groups of users and their credentials, and can generate auditable access reports. Additional features of password manager software available via integration or service-level upgrade include SAML single sign-on (SSO), multi-factor authentication options, directory integration with federated login and automated provisioning, and data breach alert service.

Top Rated Criteria

Products included in the 2019 Top Rated Password Manager Software list must have been in the top tier of their category TrustMap as of July 1st, 2019. To qualify for the Password Manager Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category.  Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Alan Cooke, Researcher at TrustRadius
Alan Cooke
Alan attended the University College Dublin where he received his BA and MA in English Literature and Philosophy and he received his MBA from HEC Paris. He has held many roles at various companies including Director of Product Management at HP, Dazel, Inquisite, and Convio. His research interests both at work and outside of work include complex, technical topics (ironically).

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