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Announcing the Top Rated Sales Enablement Software for 2019

Megan Headley
Megan Headley
October 9, 2019
Awards, Sales

Announcing the Top Rated Sales Enablement Software for 2019

We are excited to announce the Top Rated Sales Enablement Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Sales Enablement Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products.

Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.

Here are the winners:

LeadFuze

With a TRScore of 9.3 out of 10, leadfuze is a top rated sales enablement software for 2019 | trustradius.com

LeadFuze is a lead generation tool. To help teams generate quality leads, its contact search tool can filter by industry, role, location, ad budget, and more. Generated leads can include verified emails, social profiles, and phone numbers, giving the sales team more information to work with. The software’s automated lead generation tool crawls the web daily to find contacts that match search criteria. After verifying email addresses, the new leads are added to the list, helping teams keep a steady flow of sales prospects. A strong majority (80%) of LeadFuze users on TrustRadius are from small businesses. LeadFuze’s ease of use and automatic delivery of high-quality leads make it a top choice for reviewers.

“We’re already seeing tremendous engagement from the leads we’ve pulled from LeadFuze…Whether you have an existing list of leads that you need to verify or are looking for verified leads and associated information beyond just names and email addresses, LeadFuze is absolutely the best.”

Verified User | Technician in Information Technology | Real Estate Company

Gong.io

With a TRScore of 9.3 out of 10, gong.io is a top rated sales enablement software for 2019 | trustradius.com

Gong.io is a sales intelligence and enablement platform. Its conversation intelligence system record, transcribe, and analyze sales conversations to help teams improve performance. The tool reports on each sales representative, giving them pointers on why and how they can be more successful in future conversations. Gong.io also makes conversation success data available for training and coaching, helping new representatives get started faster. A pipeline monitoring system shows team leaders the status and health of every deal in their team’s pipeline. A majority (61%) of Gong.io users on TrustRadius are from midsize companies. Reviewers value Gong.io for its usefulness in training and coaching, the ability to search transcripts by keyword, and the overall speed and accuracy of its transcriptions.

“Gong still blows me away with how fast and accurate they translate calls and make them available after the call…It is so useful for training and onboarding new reps. They can listen to sales calls on their own time and get up to speed with the messaging and how to pitch or objection handle.”

Verified User | Contributor in Sales | Marketing and Advertising Company

Chorus.ai

With a TRScore of 8.9 out of 10, chorus.ai is a top rated sales enablement software for 2019 | trustradius.com

Chorus.ai is a sales and conversation intelligence tool. It records, transcribes, and analyzes sales conversations, searching for factors that contribute to successful or failed deals. Customers can customize its transcription engine to identify names, acronyms, and other terms specific to their needs. Self-coaching tools help representatives improve their performance, and team leaders can recommend specific coaching sessions through the tool. A playlist feature allows team leaders to collect great conversations or teachable moments into a centralized training area.

Half (50%) of Chorus.ai users on TrustRadius are from midsize companies. Reviewers value Chorus.ai for its clear, detailed transcriptions, intuitive organization of recordings, and automatic capturing of next steps during calls.

“No matter the location or internet connection, Chorus.ai does a fantastic job of clearly recording specific details of what people are saying…It continues to save both me and my organization time in being able to store and find calls with ease.”

Verified User | Consultant in Marketing | Marketing and Advertising Company

Vidyard

With a TRScore of 8.8 out of 10, vidyard is a top rated sales enablement software for 2019 | trustradius.com

Vidyard is a video hosting platform aimed at marketing and sales departments. Its webcam and screen recording tool helps sales team members connect with their leads, personalize conversations, and demonstrate proposals. Videos can be shared via a customizable landing page or embedded into emails. Vidyard sends a notification when a video is viewed, helping sales representatives follow up with leads at the right time. Integration with CRMs like Salesforce helps teams understand how each contact engages with their video content.

Users from midsize companies make up a majority (55%) of Vidyard users on TrustRadius. Reviewers appreciate Vidyard’s shareable archive of past videos, numerous out-of-the-box integrations, and support for multiple video styles, such as screen-share and voice-over.

“Those of us who use it find it an incredibly valuable sales and relationship tool!…I can provide a human face to the report and some context so that we can have a dialogue about it. I also like to use the voice-over option when I need to answer a question via email–show, don’t tell.”

Gabrielle Wayman | Account Executive | Building Materials Company

Yesware 

With a TRScore of 8.2 out of 10, Yesware is a top rated sales enablement software for 2019 | trustradius.com

Yesware is a sales productivity tool. Its email integration tracks when leads open messages and attachments, helping sales representatives follow up at the right time. Yesware also monitors how much time recipients spend on each attachment, helping teams identify their most useful content. Teams can create email templates and share the highest-performing templates with each other. Reporting and analytics tools help teams identify their strengths and correct their weak points.

Over half (55%) of Yesware users on TrustRadius are from midsize companies. Yesware’s success rate tracking for email templates and email/attachment open notifications make it popular with reviewers.

“Sometimes the timing just is not right for a potential merchant to move forward the sales process. When the Yesware alert pops up and tells me that they have opened an email/clicked a [link], it lets me know to move that lead to the top of my list.”

Joel Williams | Business Development Manager | Retail Company

Congratulations to the winners of the Top Rated Sales Enablement Software Award!

What is Sales Enablement Software?

Although quantity of sales conversations is an important factor in successful sales, it’s also important that each conversation is high-quality. An uncoordinated, untrained sales team may duplicate work, miss opportunities to close a sale, or make process errors. Even if the team has a large number of sales conversations, if the leads are low quality the team may make fewer sales.

Sales enablement software aims to solve these problems by helping sales teams follow best practices and optimize performance. Tools in this category may contain a broad range of features, including sales content management, sales performance management, CRM, sales intelligence, and sales email tracking. These tools may also share features with sales acceleration software, and some businesses and vendors may use the terms interchangeably. However, sales acceleration focuses on automation and increased quantity of sales conversations, whereas sales enablement tools aim to improve the overall quality of each conversation.

Buyers considering sales enablement software should fully evaluate their sales needs. If their sales teams have plenty of leads but are struggling to close leads, a sales enablement system could help improve the quality of their sales conversations. If the team instead suffers from a long sales cycle or a lack of leads, a sales acceleration solution may have a more significant impact.

Top Rated Criteria

Products included in the 2019 Top Rated Sales Enablement Software list must have been in the top tier of their category TrustMap as of September 12th, 2019. To qualify for the Sales Enablement Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category.  Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Megan Headley
Megan Headley
Megan leads Research at TrustRadius, whose mission is to ensure TrustRadius delivers high quality, useful and, above all, trustworthy user feedback to help prospective software buyers make more informed decisions. Before joining TrustRadius, Megan was Director of Sales and Marketing at Stratfor, where she was in charge of growing the company’s B2C revenue stream through email marketing and other channels. She enjoys traveling, reading, and hiking.

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