Announcing the Top Rated Core HR Software for 2018

Megan Headley
Megan Headley
February 14, 2018
Awards, HR

Announcing the Top Rated Core HR Software for 2018

Today, we awarded the 2018 TrustRadius Top Rated badges for Core HR Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer.

Core Human Resource (HR) Software, or Human Resource Management Systems (HRMS), encompasses benefits administration, personnel tracking, and payroll. These systems are also referred to as back-end HR systems since they help manage key administrative HR tasks, and are essentially the employee system of record. These core tasks are distinct from strategic HR tasks like performance management, recruiting, talent management, and learning management. Core HR Software streamlines communication between HR and employees through storage and management of crucial data such as employee personal information, payroll, assets, attendance, and reporting. HR vendors are beginning to integrate recruiting, talent and performance management capabilities into existing Core HR software, creating Human Capital Management (HCM) suites.

Here are the winners:

Overall Top Rated

Workday Human Capital Management

Workday Human Capital Management is a cloud-based HR and finance system that offers staffing, self-service, reporting, and analytics services for medium and large enterprises. As an HCM, it incorporates both Core HR capabilities and talent management capabilities. Workday HCM automates transaction processes across the employee lifecycle and allows for management of a global workforce. Costs, trends, and metrics can be accessed and monitored. Reviewers appreciate employee self-service capabilities and the advanced reporting.

We use workday for HRIS, payroll, benefits and performance evaluation across the organization. It helps to house all of these functions in one place as well as take care of some of the workload being employee self-serve.”

Nikki Dettman | Human Resources Business Partner | Brookfield Residential


UltiPro is a cloud-based management software for HR, payroll, and talent needs. It streamlines people management capabilities and optimizes talent acquisition with the primary aim of improving employee experiences and engagement. Additional services include personalized recruiting and advanced survey technology. Reviewers commonly praised the employee self-service capabilities, business intelligence and reporting features, and the ease of payroll processing.

UltiPro is well suited in that all of our employee information is contained in one program, it is cloud-based, and easily accessible by HR/Payroll staff as well as the employees. The app makes it easy to access personal information from anywhere. Employee access makes information readily available to employees applying for mortgages, loans, etc. I can’t think of any situations where UltiPro would not be well suited to our business environment.”

Jeanne Bohlen | HR Manager | Human Kinetics

Oracle HCM Cloud

Oracle HCM Cloud provides a comprehensive HR and talent management solution that allows users to track global payroll and compensation, time and labor, and HR, all within a single interface. As an enterprise-level platform, Oracle HCM prioritizes mobile capabilities and has a range of talent management capabilities including cascading goal alignment, talent management, and performance management. Oracle HCM includes the Oracle Talent Acquisition module, formerly known as Taleo. Reviewers say that the integration of different applications into one solution is most effective in managing their businesses.

It allows us to extend the role of traditional human resource systems to focus not only on data collection, but on providing a comprehensive core HR function for understanding and deploying the employee skills. Our implementation and migration touched many Human Resources Management modules including Human Resources, Payroll Integration, Compensation, and Workforce Management.”

Nasir Mujawar | Senior VP | Milletech Systems Services

Kronos Workforce Central

Kronos Workforce Central is workforce management suite designed to help automate and simplify the management of an organization’s workforce. With strong reporting and analytics capabilities, accurate data is recorded and delivered through alerts and dashboards. Via the self-service feature, employees can easily access schedules and information. Reviewers appreciated the convenience of being able to access the most up to date information with mobile access.

“Kronos is great if you have many employees on shift schedules with varying availability. It allows employers to schedule employees based on their availability and to have the schedules up to date within the app or online platform so that employees can check their schedules at their leisure.”

– Elaine Foster | Customer Success Manager | StudySoup


Paycor is an HR software solution with cloud-based applications including HR, recruiting and onboarding, payroll, and benefits management. It serves as a singular platform that reduces duplicate data entry and error for small and medium-sized organizations. In addition to the breadth of functionality in a single platform, reviewers frequently praise the high-quality customer service.

“We use Paycor for their payroll, time keeping, and benefits modules. We use these modules across the whole company…Having all of Paycor’s working modules makes it easier to concentrate on important items for the company rather than tracking paper. Having all of the HR/payroll items under one umbrella is great!”

Adrienne DeCamillo | HR Specialist | Palm Coast Data


Namely is an “all-in-one” platform that includes HR management, time and attendance, payroll, benefits management and talent management, including automated onboarding and performance management. Designed for mid-sized companies, Namely is an integrated, easy to use platform focused on increasing efficiency employee engagement. Reviewers typically praise the employee onboarding, and other talent management capabilities, in addition to Core HR processes like payroll and benefits management.

“We used Namely as our HR system for our global organization and the payroll system for our US based employees. Namely encourages employees to engage with each other by providing a social aspect to the homepage, similar to LinkedIn or Facebook. As a global organization, this allows employees to congratulate peers for anniversaries, birthdays or to welcome a new hire. We also utilize the benefit administration piece of Namely and feedback from our employees was that it was the easiest enrollment they ever completed.”

Mary Lanier-Evans | Global HR Director | 360 Training


TriNet is a fully outsourced HR service solution for small and mid-sized businesses. It helps manage HR responsibilities, costs, and administrative burdens. Services include employee learning and performance management, applicant tracking, and payroll processing. The software aims to alleviate the complexities of HR and provide access to group benefit plans. Reviewers, particularly those at smaller companies, value the wide selection of employee benefits they can offer their employees.

TriNet is being used by our whole organization for HR, payroll, all health, dental, vision insurance and 401k. It provides us with better benefits selections for our employees than we could ever offer on our own, as we are a small company. This helps us to recruit and retain quality employees because we can offer these. Tracking of vacation, sick days and employee compensation is also helpful. Compliance with all tax and government regulations also frees me up to focus on other areas of my job because TriNet takes care of all that. Having a personal consultant that I can call on whenever I need to is invaluable.”

Shelley Clark | HR/Finance Manager | West Cal Technologies


BambooHR is a human resources software solution designed for small and medium businesses. It provides an employee database and records management, HR reporting, employee time-off tracking, and talent management capabilities like applicant tracking and onboarding capabilities. Performance management is available as an add-on component. Reviewers find the applicant tracking system helpful in allowing HR teams to use their time efficiently in the recruiting process. Reviewers love the employee PTO tracking capability and the secure database with access controls for storing sensitive employee information.

We use BambooHR to automate onboarding and termination processes which eliminates the administrative burden and paperwork. It is used to keep track of employee personal information and to keep track of PTO hours. The HR team uses BambooHR the most and some supervisors [use it too]. The supervisors use it if their employees request to use PTO and they have to approve it. It helps a lot with keeping track of employee information, and sending signature requests. It really helps automate a lot of our processes.”

Alayna Tomasone | Human Resources Assistant | Axiom Technology Group Inc.

In addition to overall top rated awards, we also recognize tools that are top rated in a specific market segment. Company size is one way to help buyers identify the right solutions for their use case. To qualify for these lists, at least 15% of the product’s reviews and ratings must come from that market segment.

Top Rated by Enterprises

Top Rated by Mid-Size Companies

Top Rated by Small Businesses

Congratulations to the winners of the Top Rated Time Tracking Software Award!

Top Rated Criteria

Products included in the 2018 Top Rated Core HR Software Award list must have been in the top tier of their category TrustMap on Jan. 26, 2018, to earn a Top Rated badge. To qualify for the Core HR Software TrustMap, products must have at least 30 or more reviews and ratings on TrustRadius. Every reviewer is verified and every review is vetted before publication. Products are plotted on the map based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Megan Headley
Megan Headley
Megan leads Research at TrustRadius, whose mission is to ensure TrustRadius delivers high quality, useful and, above all, trustworthy user feedback to help prospective software buyers make more informed decisions. Before joining TrustRadius, Megan was Director of Sales and Marketing at Stratfor, where she was in charge of growing the company’s B2C revenue stream through email marketing and other channels. She enjoys traveling, reading, and hiking.

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