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Announcing the Top Rated Recruiting Software for 2018

Megan Headley
Megan Headley
February 8, 2018
Awards, HR

Announcing the Top Rated Recruiting Software for 2018

Today, we awarded the 2018 TrustRadius Top Rated badges for Recruiting Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer.

Recruiting Software assists hiring managers and recruiters by automating steps to identify and hire job candidates. It streamlines the processes of searching for, attracting, interviewing, and onboarding new personnel. Applicant Tracking Systems (ATS) and Recruitment Management Systems (RMS) fall into this category. User feedback on recruiting software can help buyers evaluate flexibility, scalability, ease of integration with other talent management and HR systems, and what the candidate experience is like–important factors that determine whether a product will work well for their recruiting needs.

Here are the winners:

Overall Top Rated

Oracle HCM Cloud  

Oracle HCM Cloud is a talent management suite that provides human resource management features, payroll management, and HR reporting features, in addition to the typical recruiting and ATS features. Reviewers find the suite’s advanced analytics and reporting features useful, and appreciate the ability to customize the system to their processes.

“…very well suited for managing the recruiting, onboarding and performance management functions. The system is very user friendly and easy for applicants and hiring managers to navigate. The customizability of the system makes it ideal for organizations that have specific recruiting needs.”

Xavier Williams | Senior HR Administrator | The Associated Press


SmartRecruiters is a cloud-based recruiting platform that offers job requisition management and full automation of job promoting processes. It’s focus is on recruitment marketing and collaborative hiring, with a UX that’s optimized for candidates and hiring managers, in addition to recruiters. Many reviewers praise the intuitive user interface and the ease with which they can contact candidates.

“All of my hiring managers learn the system quickly and all feel it has helped the process become more efficient and effective. We can keep our notes all in one place and share candidates across the hiring team.”

Stephanie Opoku | Senior HR Generalist | Tax Analysts


JobDiva is an ATS and Talent Management solution that allows hiring personnel to manage the candidate relationship from start to finish, including candidate search and interviews, as well as onboarding and performance management once a candidate is hired.  Two positive aspects often mentioned in reviews are JobDiva’s resume harvesting capabilities and the helpful email merge feature.

“JobDiva is an excellent ATS suitable for any size organization whether you are a boutique staffing firm or large enterprise. It is very intuitive to use for even a junior recruiter or more experienced HR manager.”

Olivia T. Vo, MPNLP | Recruiter | TalentBurst


Greenhouse is a cloud-based ATS offering tools to communicate with job candidates via email or social channels, post to multiple job boards, A/B test job postings, define job approval processes, and evaluate candidates using interview kits and applicant scorecards. Reviewers like how clearly Greenhouse keeps track of jobs and candidates, and find notifications about interviews and reminders to follow up with candidates very helpful.

“My entire organization uses Greenhouse to manage our recruiting efforts. I work for a tech start up and we are hiring like crazy lately. We are able to post job openings, review new applicants, schedule interviews, make offers and reject candidates right in the website.”

Leah Sevey | Head of Customer Success | Nexosis

PeopleFluent Mirror Suite for Talent Management Review

PeopleFluent Mirror Suite offers recruiting (including hiring vendor management), performance management, compliance and diversity management, social engagement, and workforce analytics. Reviewers describe PeopleFluent as a one-stop-shop that provides consolidated data and is straightforward for users, making talent management processes more efficient and collaborative.

“Quicker candidate processing; condensed EEO candidate data gathering; more business units doing the talent review process. […] I would recommend PeopleFluent to companies that want engagement from users but without having to explain each step.”

Verified User | Program Manager in Human Resources | Financial Service Company


PCRecruiter is a web-based ATS for global candidate sourcing and placement, with job publishing, candidate tracking, and customer and contact relationship management features. It can accommodate a range of different staffing and recruiting business models, including permanent or contract placement, corporate candidate sourcing, recruitment process outsourcing (RPO), etc. Reviewers often mention the convenience of its customizable fields as well as the software’s simplicity, which makes it easy to use.

“Has a rich feature set and is highly configurable. Great if you want to add specific fields suited to your practice.”

Paul Lipman I Managing Director – Executive Search | Technology Search Consultants, LLC


JazzHR is an ATS and recruiting system that offers job posting and syndication, interviews and assessments, offers and e-signatures, and reporting and compliance features. Designed to be affordable and user-friendly, JazzHR is geared towards recruiters and hiring managers who want to replace their old email and spreadsheet processes. Reviewers love how easy it is to use with little training, as well as the value of the features available.

“JazzHR is managed by the HR team and is used across the entire company. It is helping us to streamline our recruiting process and we are also saving a lot on our recruiting costs. The functionality of the platform is automating a lot of what we used to have to do manually.”

Nina Noelle Stemple | Manager, People & Possibilities | Unbridled

LinkedIn Talent

LinkedIn Talent is a candidate sourcing tool that allows recruiters to identify and connect with candidates on LinkedIn’s network, based on criteria like experience, location, etc. It includes job postings, premium search filters, batch or personalized messaging, and reports on applicant interest and demographics. Reviewers appreciate the robust search features and filters.

“It’s great for sourcing candidates. Especially when you have a specific focus on hard facts you want. (School, Time in career, location etc.)”

Luke Ferrel | Global Operations Manager, Analytics and Process Automation | Qualtrics

In addition to overall top rated awards, we also recognize tools that are top rated in a specific market segment. Company size is one way to help buyers identify the right solutions for their use case. To qualify for these lists, at least 15% of the product’s reviews and ratings must come from that market segment.

Top Rated by Enterprises

Top Rated by Mid-Size Companies

Top Rated by Small Businesses

Congratulations to the winners of the 2018 Top Rated Recruiting Software Award!

Top Rated Criteria

Products included in the 2018 Top Rated Recruiting Software list must have been in the top tier of their category TrustMap on Jan. 26, 2018. To qualify for Recruiting Software TrustMap, they need at least 30 reviews and ratings on TrustRadius. Products are then plotted on the map based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Megan Headley
Megan Headley
Megan leads Research at TrustRadius, whose mission is to ensure TrustRadius delivers high quality, useful and, above all, trustworthy user feedback to help prospective software buyers make more informed decisions. Before joining TrustRadius, Megan was Director of Sales and Marketing at Stratfor, where she was in charge of growing the company’s B2C revenue stream through email marketing and other channels. She enjoys traveling, reading, and hiking.

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