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Announcing the Top Rated Time Tracking Software for 2018

Megan Headley
Megan Headley
February 12, 2018
Awards, HR

Announcing the Top Rated Time Tracking Software for 2018

Today, we awarded the 2018 TrustRadius Top Rated badges for Time Tracking Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer.

Time tracking and scheduling apps are used to record and analyze time spent by contractors and remote workers on projects and tasks, as well as to create schedules for hourly employees and track hours worked. They allow users to monitor and optimize productivity and expenses, create reports, and generate invoices. On a basic level, they replace paper schedules and timesheets. Data collected includes employee names, dates, and times with pay rate, location, department, and project. The goal of time tracking systems is to allow companies to accurately distribute resources, calculate payroll estimates, and report how employee time is spent. Some of the products in this category are geared towards employers who need to manage employee time on projects/shifts, whereas others are geared towards freelancers and consultants who need to record time worked and expenses so that they can invoice their employers.

Here are the winners:

Overall Top Rated


HotSchedules is a cloud-based scheduling and labor management software for the hospitality and restaurant industries. It’s available in both English and Spanish. Employees can access their schedules, swap shifts, send messages, and request time off from their mobile devices. When integrated with the company’s POS system, time, attendance, and sales data can be analyzed together so that managers can allocate the right amount of labor when building schedules. Reviewers commonly praised the software’s ability to monitor overtime, time off requests, and time punches.

“HotSchedules is used by each individual restaurant across the organization. It allows managers to schedule effectively and communicate, manage and control scheduling functions at their fingertips. There is more accountability in an industry where staff members have a lot of scheduling flexibility needs.”

Chris Disney | Director of Operations | Picazzo’s Organic Italian Kitchen


TSheets is a cloud-based time tracking and scheduling app that allows both the company and its employees to monitor who’s working on what and where they’re located, drag and drop shifts, and clock in and out, all via their mobile devices. It records accurate data so that users can avoid dealing with paper timesheets to create invoices, etc. In addition, Tsheets provides free and unlimited phone, email, and chat support to all of its customers. Reviewers find the app’s ability to streamline their accounting process very helpful and appreciate the readily available tech support.

“We use TSheets across our organization to manage time tracking across a statewide distributed workforce. Prior to TSheets, our time-tracking processes required tremendous effort to ensure accuracy. Since we adopted the platform not only have our processes become more streamlined and accurate, we have also been able to leverage additional functionality (Crew Timesheets, QB integration, reporting) to further improve our time tracking and payroll processes. TSheets ease of use and outstanding customer service make it a great fit for our company, our staff and our time tracking needs.”

Brad Mauzerall | Chief Operations Officer | Preventative Health Screenings

Time Doctor

Time Doctor is a time tracking system that aims to make users more efficient by allowing them to see where their time was spent each day. It can track the websites and applications visited each day and the GPS location of the user, in addition to hours worked and breaks taken. It’s an especially savvy tool for freelancers and remote workers looking to more accurately track their hours and eliminate distractions. Reviewers commonly praised the system’s screenshot, auto pause, and “poor time use report” features.

“I use the software to monitor my time allocation. In a management role, my responsibilities vary from partner development to financial management to staff management and strategic planning. I find it helpful to see where my efforts have been spent and comparing that time investment to results achieved.”

Edward Sattaur | Director of Business Development | Consultant

Teamwork Projects

Teamwork Projects is a project management system that provides users with the tools they need to stay on track with tasks, document their work and time spent, and communicate about progress in order to meet deadlines. Reviewers like the transparency provided by Teamwork Projects, and describe a good balance between tools for individual employees to prioritize their time and tools for managers to allocate and oversee resources.

“Teamwork is really good if you work on a project basis. It is really easy to plan and schedule out all the tasks that need to get done. It is also really useful if you want time tracking and great reports all in the same platform.”

McKay Salisbury | Consultant & Project Manager | Elemerce


Harvest is a time tracking, expense management, and invoice automation app that allows users to capture critical data, budget their projects, and create visual summaries of their time allocation. Reviewers commonly praised its user-friendly design, easy time tracking, and invoice templates.

“If you are a company that uses time tracking for clients with individual projects, this is for you. As a manager, you are easily able to see how much budget is left for each project, and which employee spent time on each project down to the minute. Also, as an accountant, you are able to quickly send out professional invoices.”

Samantha Stender |  Business Operations | Macleod & Co.


Toggl is a time tracking app that works by the simple click of a button to start and stop the timer. Browser extensions allow users to connect their timers to more than 100 web tools to track specific tasks, and track general activity on any website. Visual reports allow users to see how long each task takes and where they’re spending their time. The app also allows managers to delegate tasks, monitor progress, and determine how much time should be allocated to certain projects. Reviewers praised the app’s simplicity and its utility for individuals as well as teams to track time for both internal (productivity) and external (client billing) purposes.

“When I started out as a freelancer, this was a great system for tracking my time. It is easy to flag time blocks by project, so you can manage your bandwidth and see any outliers that are taking more time than they should. After I started to use this and I saw that Toggl is a great program for me and for my organization I then recommended it, and our manager checked the system and futures of Toggl and we started to use it at our company, to be able to track our time and generate beautiful reports and time usage graphs with an option to export time logs.”

Wera Michalska | Marketing | Capneo


Journyx allows users to track, record, and consolidate their time and expenses within a single interface. Users can enter data online or on their mobile devices, and Journyx can be integrated with other project management, accounting, and HR systems to make billing and payroll processes more efficient.  Reviewers say the fact that JournyX is web-based makes it easy to access and keep data up to date, and they like the ability to timekeep by project and record daily notes.

“Journyx is a great time sheet tool that is easy for all employees to use. Searching for jobs by keyword is easy for all employees. It solves the problem of not having paper time sheets for employees and allows access through any internet connection, making late time sheets a thing of the past.”

Jason Galati | Hawaii / Guam Regional Manager | Corrpro Companies, Inc.

In addition to overall top rated awards, we also recognize tools that are top rated in a specific market segment. Company size is one way to help buyers identify the right solutions for their use case. To qualify for these lists, at least 15% of the product’s reviews and ratings must come from that market segment.

Top Rated by Enterprises

Top Rated by Mid-Size Companie

Top Rated by Small Businesses

Congratulations to the winners of the Top Rated Time Tracking Software Award!

Top Rated Criteria

Products included in the 2018 Top Rated Time Tracking Software Award list must have been in the top tier of their category TrustMap on Jan. 26, 2018, to earn a Top Rated badge. To qualify for the Time Tracking Software TrustMap, products must have at least 10 or more reviews and ratings on TrustRadius. Every reviewer is verified and every review is vetted before publication. Products are plotted on the map based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

About the Author

Megan Headley
Megan Headley
Megan leads Research at TrustRadius, whose mission is to ensure TrustRadius delivers high quality, useful and, above all, trustworthy user feedback to help prospective software buyers make more informed decisions. Before joining TrustRadius, Megan was Director of Sales and Marketing at Stratfor, where she was in charge of growing the company’s B2C revenue stream through email marketing and other channels. She enjoys traveling, reading, and hiking.

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