LastPass for Business Buyer Guide
What do users really think about LastPass for Business? This buyer guide was created utilizing real, vetted user reviews and will help you get to the nitty-gritty details about where LastPass for Business performs well, and where it may have room for improvement.
Highlight the Right Reviews
Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.
Table of Contents
Password Management and Security
Password Management
Reviewers consistently praise LastPass for Business’s password management capabilities. Users highlight the ease of generating and storing complex passwords, as well as the convenience of sharing passwords securely with team members. The software’s ability to save time by simplifying the login process and providing a secure environment for password management is widely appreciated by users. Additionally, the password generation feature is commended for enhancing security measures and streamlining password creation. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“LastPass for Business is great. We are able to create very complex passwords without having to remember them. Passwords can be shared with other users without them even seeing them.” – Analyst in Information Technology, Government Administration, 201-500 employees
“LastPass for Business has had a very positive impact in our organization. By using Lastpass for Business, employees get access to a login which is passwordless. Employees can simply login into their vault rather than entering password providing a better, feasible and secure way of password and access management of employees for businesses.” – Manager in Sales, Information Technology & Services, 501-1000 employees
“We use LastPass to store all company passwords, including things such as computer logins as well website/program logins. We have computer logins stored and shared with the business LastPass admins so that if users are away, others can still access their computers without having sticky notes or notebooks with passwords laying around.” – Administrator in Finance and Accounting, Law Practice, 11-50 employees
Secure Password Storage
Users generally appreciate LastPass for Business’s secure password storage capabilities. Reviewers consistently highlight the platform’s ability to securely store passwords, generate secure passwords, and share credentials among team members. The secure password storage feature is praised for providing peace of mind and ensuring data protection for both personal and business accounts. Users find the vault system easy to use and efficient in managing a large volume of passwords securely. Despite some minor drawbacks mentioned by a few users, the overall sentiment towards LastPass for Business’s secure password storage remains positive and reliable. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“LastPass for Business is simple, easy to use, os, and browser agnostic. Autofill is handy if sometimes clumsy. If you have to manage hundreds or thousands of usernames and passwords across sites (or even just a few), LastPass makes it simple to catalog, access, and share credentials.” – Professional in Customer Service, Computer Software, 11-50 employees
“LastPass for Business ensures we comply with GDPR rules around saving sensitive information in a secure manner. We disabled saving passwords in the browser and mandated the use of LastPass. When linking a private vault, private accounts are automatically saved in the private vault. We also use it to share accounts within departments.” – Professional in Information Technology, Transportation/Trucking/Railroad, 51-200 employees
“I am using this app since a long time. Best part having dual password security with one master password and other for internal note. As the data is more secure to maintain necessary important notes and passwords as well.” – Source
Password Sharing and Control
Users generally praise LastPass for Business’s efficient password sharing and control features. The ability to securely share passwords with team members without revealing the actual information is highlighted as a significant advantage. Users appreciate the ease of generating new secure passwords and storing them in an encrypted database for streamlined access. While some users mention minor issues with sharing granularity and the management console’s user experience, overall, LastPass for Business is commended for its effective password sharing and control functionalities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Being able to share passwords securely throughout the company was a major upside to choosing the product. We needed to be able to share passwords without actually giving out the password to employees.” – Professional in Professional Services, Internet, 11-50 employees
“It’s also great to be able to generate new passwords quickly that are secure and that can be saved in an encrypted database.” – Manager in Information Technology, Non-profit Organization Management, 51-200 employees
“CONS: Sharing could be more granular; for individual logins for example. The management console is a little wonky. Could use a UX facelift.” – C-Level Executive in Other, Marketing & Advertising, 1-10 employees
User Access and Authentication
User and Access Management
Users generally praise LastPass for Business’s user and access management features. They appreciate the ease of sharing passwords securely with team members and controlling access to sensitive credentials. The ability to organize passwords into folders and manage access levels efficiently has been highlighted as a valuable aspect of the platform. Despite some minor issues with the UI and occasional challenges in sharing passwords, users find LastPass for Business effective in streamlining user access and enhancing overall security measures within their organizations. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“User management and sharing settings are arduous – the tool scales to any size, but more users means more management in the clunkiest part of the UI.” – Vice-President in Information Technology, Health, Wellness and Fitness, 11-50 employees
“It is a great software and we rely on it, but a consistent issue that we’ve run into over the years is that it can be challenging for someone to accept a shared password.” – Executive in Other, Health, Wellness and Fitness, 1-10 employees
“LastPass for Business is simple to use, effective, and compatible with virtually any browser, operating system, device, and authentication hardware.” – Executive in Engineering, Computer Software, 1-10 employees
Multi-Factor Authentication (MFA)
Users consistently praise LastPass for Business’s multi-factor authentication (MFA) capabilities, highlighting its effectiveness in enhancing security measures. The implementation of MFA is seen as a valuable feature that provides an additional layer of protection for sensitive data and accounts. Reviewers appreciate the ease of setting up and utilizing MFA within the platform, emphasizing its contribution to a more secure authentication process. The general sentiment is that LastPass for Business’s MFA functionality is reliable and contributes positively to overall security protocols. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“MFA; Password generation to criteria you specify.; Single sign on for a wide variety of apps.” – Engineer in Information Technology, Information Technology & Services, 11-50 employees
“It works well in business settings where you want to define policies on how LastPass for Business should behave. Single Sign-On also is nice to have a method. You can share MFA codes when using the browser extensions.” – Professional in Information Technology, Transportation/Trucking/Railroad, 51-200 employees
“But on Android autofill often does not work, leading to frustration for users. You can choose for the data location to be US or EU if you ask for it.” – Professional in Information Technology, Transportation/Trucking/Railroad, 51-200 employees
Secure Login and Autofill
Reviewers consistently praise LastPass for Business’s autofill feature and secure login capabilities. Users find the autofill function to be efficient and time-saving, especially when managing multiple accounts across various platforms. The secure login aspect of LastPass for Business is highlighted as a key strength, providing users with a sense of security and ease of access to their stored login information. While some minor issues with autofill sensitivity have been noted, overall, users appreciate the convenience and reliability of LastPass for Business’s secure login and autofill functionalities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Autofill on IOS.; Share passwords with others.; Use their Authenticator app as a second factor.” – Professional in Information Technology, Transportation/Trucking/Railroad, 51-200 employees
“Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely.” – Consultant in Information Technology, Information Technology & Services, 11-50 employees
“You can finally get rid of the notebooks or spreadsheet where you are trying to keep all of your passwords safely. It is such an easy tool to use and will auto-generate secure passwords that are so much better than what you can come up with on your own.” – Consultant in Other, Management Consulting, 1-10 employees
Integration and Storage
Browser Extension Integration
Users consistently highlight the browser extension integration of LastPass for Business as a standout feature, emphasizing its ease of use and time-saving capabilities. While some reviewers mention minor issues like occasional lag or compatibility concerns with certain platforms, the overall sentiment leans towards positive experiences with the browser extension. Users appreciate the convenience of automatic logins, password storage, and the ability to share credentials easily across devices. The browser extension’s functionality is seen as a valuable asset in streamlining password management processes for both individual users and businesses alike. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“The browser extension, the prompt to store/update a password, and the gentle reminders about re-using passwords, and guiding users towards better password hygiene, all add up to make a great streamlined tool that makes password management easy.” – Manager in Information Technology, Logistics & Supply Chain, 501-1000 employees
“The software is easy to deploy and enhances security for internet users; The browser extension enables automatic login and passwords storage/saving; It can help keep you organized and save time when it comes to dealing with multiple accounts.” – General Manager in Other, Internet, 1-10 employees
“LastPass for Business is simple to use, effective, and compatible with virtually any browser, operating system, device, and authentication hardware.” – Executive in Engineering, Computer Software, 1-10 employees
Secure Notes and Information Storage
Reviewers consistently praise LastPass for Business’s secure information storage and note-taking capabilities. Users appreciate the ease of securely storing and sharing sensitive information, such as personal notes and website login details. The platform’s ability to organize and securely store a wide range of information in one central location is highly valued by users. Additionally, the feature that allows for quick and secure access to stored information from various devices is seen as a significant benefit. Users find LastPass for Business to be a reliable solution for securely managing and accessing their important notes and information. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Being able to share card details and general notes of info as well as a great feature.” – Administrative Assistant in Other, Media Production, 51-200 employees
“It is such an easy tool to use and will auto-generate secure passwords that are so much better than what you can come up with on your own.” – Consultant in Other, Management Consulting, 1-10 employees
“LastPass for Business is suitable for those in business that has access to multiple websites with sensitive information.” – Consultant in Information Technology, Information Technology & Services, 11-50 employees
Mobile Access and Management
User feedback on LastPass for Business’s mobile access and management features varies across reviews. Some users praise the convenience of accessing their passwords and important information on the go, highlighting the ease of syncing between devices. However, others express concerns about stability issues on certain mobile platforms, particularly on Android devices. The ability to securely share passwords and access critical information on both desktop and mobile devices is appreciated by many users, although some mention minor inconveniences such as delays in password sharing and occasional bugs in the mobile app. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“LastPass is easy to use on every device and I can access it anywhere. It’s made sharing access between team members a breeze.” – Employee in Information Technology, Marketing & Advertising, 1-10 employees
“The ability to always have passwords at your fingertips on mobile devices or desktop; Securely share login information and passwords with team members without actually sharing the info.” – Consultant in Other, Management Consulting, 1-10 employees
“The app on my phone crashes often and can be buggy; When using a generated (custom) password, I have to disable the alerts when using that same pass on multiple logins.” – Manager in Information Technology, Business Supplies & Equipment, 201-500 employees
Team and Compliance Management
Team and Department Access
Users generally find LastPass for Business’s ability to manage multiple users and shared logins to be a strong asset. Reviewers appreciate the convenience of sharing passwords securely among team members without revealing the actual passwords. Some users have highlighted the ease of organizing and accessing different levels of access within departments, making collaboration more efficient. However, there are occasional mentions of minor issues such as app stability on certain devices and compatibility concerns with older browsers. Despite these minor drawbacks, the overall consensus leans towards LastPass for Business being a valuable tool for team and department access management. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Ability to store multiple different logins for one site for assistants that work under multiple solicitors.” – Administrator in Finance and Accounting, Law Practice, 11-50 employees
“LastPass is great if you’re looking for a lightweight service to store credentials and you’d like to share those credentials with a defined group of other users.” – Vice-President in Information Technology, Health, Wellness and Fitness, 11-50 employees
“Everyone in our organization is using LastPass for password management. It makes sharing logins easy across different departments.” – Manager in Marketing, Marketing and Advertising, 501-1000 employees
Personal and Business Account Security
Reviewers generally praise LastPass for Business’s personal and business account security features. Users appreciate the enhanced security measures provided by LastPass, especially in managing both personal and business accounts. The platform’s ability to ensure secure access to sensitive information and facilitate secure password sharing among team members is well-received. Additionally, the dual password security feature and authentication processes contribute to a heightened sense of security for users, instilling confidence in the protection of their important data. Despite some minor issues like occasional auto logout and security score annoyances, LastPass for Business is recognized for its overall effectiveness in safeguarding personal and business accounts. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We have been using LastPass for Business for over 3 years. We use it to manage our company and individual passwords and guarantee security and access customization for all.” – Professional in Human Resources, Internet, 11-50 employees
“I use Lastpass to manage my password and protect my login credentials. It also makes it easy for users to grant my VA access to platforms and files in real-time.” – General Manager in Other, Internet, 1-10 employees
“They have improved with their support, but the time difference is something to keep into account. We are located in the EU and the company has almost retracted from the EU – no more local account managers or support engineers.” – Professional in Information Technology, Transportation/Trucking/Railroad, 51-200 employees
Security Policies and Compliance
Users generally appreciate LastPass for Business’s robust security policies and compliance features. Reviewers consistently highlight the platform’s ability to enhance team and compliance management through its comprehensive security policies and compliance functionalities. While some users have expressed minor concerns about setting up policies for specific user functions, overall, LastPass for Business is praised for its strong emphasis on security policies and compliance, contributing to a secure and compliant work environment. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“LastPass for Business allows us to provide secure and reliable password protection for key sites where we share critical and personally-identifying information with vendors and reporting agencies. The liability risk associated with browser password storage and with simple written notes is significant. Mitigating that risk is part and parcel of compliance with federal mandates.” – Director in Other, Higher Education, 201-500 employees
“LastPass for Business works well in organizations where multiple users and/or departments will be using the tool in a standardized way. While it’s possible to implement it in an ad-hoc fashion, this can end up resulting in more confusion. If your organization is willing to enforce policies about how passwords are transmitted and where they can be stored, LastPass for Business may be a good solution.” – Professional in Information Technology, Higher Education, 501-1000 employees
“CONS: LastPass for Applications could use some improvement. When I set up a new application, I have to use the Training feature to get it to work.; I haven’t fully figured out how to make policies for my users so that they have to use specific functions of LastPass.” – Professional in Finance and Accounting, Accounting, 1-10 employees
Additional Security Features
User Onboarding and Training
User feedback consistently highlights LastPass for Business’s user onboarding and training as a key strength of the platform. Reviewers appreciate the ease with which new employees can be onboarded, citing the efficient process and the secure environment it creates. The training resources provided by LastPass for Business are commended for their effectiveness in helping users understand and utilize the platform’s features. Additionally, users find that the onboarding process significantly contributes to mitigating security risks and ensuring compliance with internal security policies. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
“I highly prefer this solution as with the increase in employees, it provides a very easy and feasible onboarding of new employees which is also secure. Employees need not care about password logins as passwords are managed centrally providing a secure environment.” – Manager in Sales, Information Technology & Services, 501-1000 employees
“LastPass for Business is great for onboarding new employees and creating a framework for using services at work securely. Documentation makes it easy for administrators to implement their own internal security policies and understand changes to services that occur when LastPass provides feature updates.” – Administrator in Corporate, Computer Software, 51-200 employees
“Saves a lot of time when onboarding new staff and having to provide them with access to our login information for particular accounts.” – Consultant in Professional Services, E-Learning, 1-10 employees
Dark Web Monitoring
User sentiment regarding LastPass for Business’s dark web monitoring feature is generally positive, with reviewers highlighting its effectiveness in alerting users about potentially compromised accounts. The ability to monitor the dark web for credentials is seen as a valuable security measure that enhances overall protection. Some users appreciate the time and cost-saving aspect of this feature, as it allows for prompt action in case of security breaches. However, there are also some concerns raised about the platform’s limitations in terms of searching for compromised passwords and the process of editing or deleting passwords. Despite these minor drawbacks, the dark web monitoring functionality of LastPass for Business is generally well-received by users for its proactive approach to security. (Source Reviews: 1, 2, 3, 4, 5)
“Greatly improved our employee security posture for passwords; Dark web monitoring ensures any potentially compromised accounts can be actioned on immediately.” – Manager in Information Technology, Logistics & Supply Chain, 501-1000 employees
“It saves time since users don’t have to keep resetting passwords.; It has increased security allowing complex passwords.; It checks dark web for compromised passwords and accounts.” – Analyst in Information Technology, Government Administration, 201-500 employees
“It would be nice to search by passwords when they are found on the dark web so I can find the leak and change passwords.” – Administrator in Information Technology, Construction, 51-200 employees
