Barracuda Security Awareness Training Buyer Guide

Barracuda Security Awareness Training Buyer Guide

Thinking about purchasing Barracuda Security Awareness Training? Check out our in-depth buyer guide, synthesized from authentic user reviews. We’ve summarized users’ thoughts about how well Barracuda Security Awareness Training works for them.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.






Email Security and Phishing Awareness

Phishing Awareness

Users unanimously praise Barracuda Security Awareness Training for its effective phishing awareness strategies. Reviewers consistently highlight the platform’s robust defense against phishing attacks, particularly spear phishing and spam phishing attempts. Users appreciate the platform’s ability to enhance their awareness of phishing scams and protect their organizations from potential threats. Additionally, users find Barracuda Security Awareness Training’s phishing awareness capabilities to be a valuable asset in safeguarding their businesses against malicious phishing emails and campaigns. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Our staff is more aware of the targeted phishing campaigns in our industry thanks to Barracuda Security Awareness Training.”Engineer in Information Technology, Computer & Network Security, 11-50 employees

“It saves a lot of time it blocks a lot of SPAM and phishing attacks. I would recommend this product to other businesses.”Technician in Information Technology, Education Management, 51-200 employees

“We experienced some problems in the past with targeted phishing mails. We use Barracuda Security Awareness Training now to train our users to recognize fake and harmful mails.”Consultant in Research & Development, Industrial Automation, 1-10 employees

Email Security

Users consistently highlight Barracuda Security Awareness Training’s email security capabilities as a strong asset, emphasizing its effectiveness in detecting and preventing malicious emails. The platform’s ability to educate users on identifying phishing attempts and suspicious emails is well-received, leading to increased awareness and vigilance among employees. Additionally, users appreciate the detailed reports provided by the software, enabling organizations to track and address potential vulnerabilities in their email systems. Despite some minor suggestions for improvement, overall sentiment towards Barracuda Security Awareness Training’s email security features remains positive and impactful in enhancing overall cybersecurity measures. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Phishing emails are fairly convincing. They do not educate the user where they failed and do not direct users to training to help them learn where they went wrong.”Director in Information Technology, Financial Services, 51-200 employees

“The fact that we are less prone to several attacks (malware, cryptolocker) is our highest ROI. Those fees are high! Our users feel more trained and they feel happier working with these kinds of emails.”Consultant in Information Technology, Information Services, 1-10 employees

“I was very surprised after I ran our first two campaigns that there was no more accidental clicking on suspicious links or emails. With the few that did get through the awareness training that follows up after it was very nice.”Team Lead in Information Technology, Computer Software, 51-200 employees

Scam and Fraud Prevention

Users consistently highlight Barracuda Security Awareness Training’s scam and fraud prevention capabilities as a standout feature, emphasizing its effectiveness in safeguarding against various types of scams, including phishing attempts and fraudulent activities. The platform’s robust scam and fraud prevention tools are commended for their ability to educate users on identifying and mitigating potential risks, ultimately contributing to a more secure digital environment. Reviewers express confidence in Barracuda’s scam and fraud prevention functionalities, acknowledging their role in enhancing overall cybersecurity posture and promoting a culture of vigilance among employees. (Source Reviews: 1, 2, 3)

“Keeps the user community aware and helps them spot phishing scams easier. Helps the community easily detect phishing scams.”Technician in Information Technology, Higher Education, 5001-10,000 employees

“Barracuda Phishline comes in handy when needing to train end-users by creating phishing campaigns. With the number of options Barracuda has, it makes it easier to keep up with the latest phishing types such as invoice scams, Teams, and LinkedIn among the types available.”Manager in Information Technology, Hospitality, 1001-5000 employees

“It is a useful tool especially in that it allows us to produce custom tests and provide management with useful statistics so that certain employees who need more security awareness training can be identified.”Consultant in Information Technology, Computer Software, 51-200 employees

Training, Simulation, and User Engagement

User Education and Training

Users consistently highlight Barracuda Security Awareness Training’s user education and training capabilities as a valuable asset in enhancing cybersecurity awareness among employees. The platform’s ability to educate users on identifying phishing emails and other malicious threats is commended for empowering staff to make informed decisions when interacting with potentially harmful content. Additionally, the training modules are praised for their effectiveness in building confidence and promoting a proactive approach towards cybersecurity within organizations. Despite some minor concerns about the interface, users generally appreciate the platform’s role in strengthening the human element of cybersecurity defense through comprehensive user education and training initiatives. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Phishing training is great and should be implemented at any business. We use it to help train our staff who are click-happy, to recognize dangerous emails or potential threats.”Manager in Information Technology, Hospital & Health Care, 1001-5000 employees

“We use this platform to conduct phishing campaigns for all of our faculty and staff, four times a year. It is a great way to see what weak points are in our environment and allows us to better train anyone that needs further education.”Administrator in Information Technology, Computer & Network Security, 51-200 employees

“Very suited to make the users aware of how easy it is to fall into well-made campaigns. This generate also statistics which we can correlate with the same situation at customers or other partners.”Consultant in Information Technology, Computer Hardware, 11-50 employees

Simulation and Testing

Users consistently praise Barracuda Security Awareness Training’s simulation and testing capabilities. The feedback highlights the effectiveness of the simulation exercises in identifying areas where users need improvement and the believability of the phishing templates used. The platform’s ability to provide targeted training and conduct thorough testing is well-received by organizations looking to enhance their cybersecurity posture and ensure proper application of training materials by users. Additionally, users appreciate the customization options, library depth, and the variety of scenarios available for simulation testing. The ease of setup, detailed reporting, and customizable features further contribute to the positive sentiment towards Barracuda’s simulation and testing functionalities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Great library of resources.; Powerful customization of campaigns.; Countless options when creating campaigns.”Director in Information Technology, Law Practice, 11-50 employees

“The Barracuda Security Awareness Training resolves a lot if not all of our security training, testing, and compliance. This resolution is easy to set up, easy for continuous training and testing, and easy to save results to prove for compliance reasons.”Engineer in Information Technology, Financial Services, 11-50 employees

“Barracuda Security Awareness Training is well suited for organizations trying to improve their cybersecurity posture and educate end-users. It is well suited for organizations needed to meet compliance needs like medical organizations. It is also well suited for testing users to make sure that information in training materials is being applied properly.”Manager in Information Technology, Non-profit Organization Management, 51-200 employees

User Engagement and Responsiveness

Users have expressed mixed opinions regarding the user engagement and responsiveness capabilities of Barracuda Security Awareness Training. While some reviewers appreciate its ability to keep users aware and spot phishing scams easily, others have raised concerns about the platform’s responsiveness, language support, and customization challenges. The tool’s effectiveness in monitoring individual user behavior and assessing security risks has been acknowledged, but issues with templating and the user interface’s responsiveness have also been noted. Despite some positive feedback on its reporting and monitoring features, there seems to be a consensus that improvements could be made in enhancing user engagement and responsiveness within the platform. (Source Reviews: 1, 2, 3, 4, 5, 6, 7)

“I think this is a great training tool for any environment. Keeps the user community aware and helps them spot phishing scams easier.”Technician in Information Technology, Higher Education, 5001-10,000 employees

“Our overall experience with Barracuda was very positive. We could easily find all the content covering our security policies. Our compliance team was able to set up real-life scenarios to train and keep all our staff aware of email phishing security threats against 13 types of phishing attacks.”Executive in Marketing, Information Technology & Services, 201-500 employees

“CONS: Responsiveness; User interface; Customizing campaigns”Engineer in Information Technology, Computer & Network Security, 11-50 employees

Campaign and Content Management

Campaign Management

Users generally appreciate Barracuda Security Awareness Training’s campaign management capabilities. The platform offers a wide range of options for creating and managing campaigns, allowing users to conduct phishing awareness campaigns effectively. While some users find the interface slightly challenging and suggest improvements for easier campaign customization, the overall sentiment is positive towards the platform’s campaign management features. Users highlight the extensive library of resources, customizable campaign options, and the ability to track and analyze campaign performance as key strengths of Barracuda’s campaign management functionality. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Easier flow for creating campaigns; Easier way to use attachment manager.”Manager in Information Technology, Hospitality, 1001-5000 employees

“Used to run monthly training campaigns and user training, has a lot of customization available and that’s also the main issue, it’s too complicated to dip in and out of.”Consultant in Information Technology, Information Technology & Services, 201-500 employees

“It is great to set up phishing campaigns by using the extensive library. In a couple of minutes, you can set up a detailed campaign.”Engineer in Information Technology, Information Technology & Services, 51-200 employees

Template and Content Library

User feedback on Barracuda Security Awareness Training’s template and content library capabilities is generally positive, with reviewers praising the extensive library of templates and resources available. The ability to customize campaigns and access a wide range of options for creating engaging content is also well-received. Some users express a desire for more diverse templates, but overall, the template and content library feature is seen as a valuable asset for enhancing security awareness training programs. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Great library of examples.; Great library of training materials.; Very powerful and customizable.; Superb way of providing stats and details on our campaigns.”Director in Information Technology, Law Practice, 11-50 employees

“It is great to set up phishing campaigns by using the extensive library. In a couple of minutes, you can set up a detailed campaign.”Engineer in Information Technology, Information Technology & Services, 51-200 employees

“Provide a more diverse range of templates.”Consultant in Information Technology, Computer Software, 51-200 employees

Security, Risk, and Attack Management

Risk Management

Users consistently highlight Barracuda Security Awareness Training’s risk management capabilities as a key strength, emphasizing its effectiveness in mitigating security risks within their organizations. The platform’s ability to identify problem areas, provide targeted training, and monitor individual user behavior has been instrumental in enhancing overall risk awareness and reducing the likelihood of security incidents. Reviewers appreciate the platform’s trend analytics, behavior matrix impressions, and comprehensive reporting features, which enable proactive risk assessment and tailored awareness training initiatives. Additionally, users value the platform’s role in strengthening their organization’s security posture by empowering employees to recognize and respond to potential risks effectively. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8)

Attack Identification and Prevention

Users consistently praise Barracuda Security Awareness Training for its robust capabilities in identifying and preventing various types of attacks. The tool’s ability to enhance security measures and mitigate risks associated with potential attacks is widely acknowledged by reviewers. Additionally, users appreciate the platform’s effectiveness in safeguarding against malware, cryptolocker, and other malicious threats, ultimately reducing the organization’s exposure to security breaches. The positive feedback indicates that Barracuda Security Awareness Training plays a vital role in strengthening the overall security posture of businesses by proactively identifying and preventing potential attacks. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Less problems for the security team.; Our staff is more aware.; No more possible malware attacks via email.”Engineer in Information Technology, Computer & Network Security, 11-50 employees

“The fact that we are less prone to several attacks (malware, cryptolocker) is our highest ROI. Those fees are high!; Our users feel more trained and they feel happier working with these kinds of emails.; Our users report the emails they think are fake more often to the IT department.”Consultant in Information Technology, Information Services, 1-10 employees

“Improved security awareness.; Prevention from malicious attacks.”Director in Information Technology, Transportation/Trucking/Railroad, 501-1000 employees

Security Culture and Awareness

Users consistently praise Barracuda Security Awareness Training for its ability to cultivate a strong security culture and enhance awareness among staff members. The platform’s emphasis on security issues and the promotion of proactive security checks have been well-received by users. Additionally, the availability of a comprehensive library with various security campaigns has been highlighted as a valuable resource for ongoing security education. While some users suggest the need for more frequent training as a reminder, overall, the sentiment towards Barracuda’s security culture and awareness capabilities remains positive. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9)

“Less alerts in the security solutions in place; People are more aware; security checks are now instinctive.”Account Manager in Sales, Information Technology & Services, 11-50 employees

“Maybe need more frequent training as a reminder.”Employee in Information Technology, Biotechnology, 201-500 employees

“Our overall experience with Barracuda was very positive. We could easily find all the content covering our security policies. Our compliance team was able to set up real-life scenarios to train and keep all our staff aware of email phishing security threats against 13 types of phishing attacks.”Executive in Marketing, Information Technology & Services, 201-500 employees

About the Author

TrustRadius Product Guides are created by synthesizing user reviews to identify commonly discussed topics. These guides highlight common use cases, frequently used features, and more. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions. If you feel something is missing or incorrect, please let us know.

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