What do users really think about NAKIVO Backup & Replication? This product guide was created utilizing real, vetted user reviews and will help you get to the nitty-gritty details about where NAKIVO Backup & Replication performs well, and where it may have room for improvement.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.

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Recovery and Protection

Disaster Recovery

Users generally believe that NAKIVO Backup & Replication excels in disaster recovery capabilities, with many reviewers highlighting the software’s robustness in ensuring data safety and reliability in the event of a disaster. The platform’s ability to facilitate quick restoration of files and entire virtual machines has been particularly praised, emphasizing its role in maintaining business continuity and minimizing downtime. Additionally, users appreciate the ease of setting up replication for disaster recovery sites and the software’s efficient handling of failover scenarios. Despite some minor suggestions for improvement in backup planning schedules and alerting features, overall sentiment towards NAKIVO Backup & Replication’s disaster recovery functionalities remains positive and reliable. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“We use NAKIVO Backup & Replication to replicate our VMs in our disaster recovery continuously as well as to perform test regularly for failover scenarios.” – Engineer in Information Technology, Banking, 51-200 employees

“NAKIVO Backup & Replication was a cheap alternative to this, and do it all for us now. Furthermore, we have used disaster recovery a few times, and it worked like a charm, and saved us money and time.” – Administrator in Information Technology, Internet, 11-50 employees

“The structure of the transporters in clustered environments is really efficient. We used this application in many different scenarios, from little environment to a geographic DR management of a clustered infrastructure and the suite is well working everywhere with a strong efficiency, scalability and robustness.” – Manager in Other, Computer & Network Security, 11-50 employees

Backup and Recovery Features

Users consistently highlight NAKIVO Backup & Replication’s backup and recovery features as a key strength of the software. The ability to perform reliable backups, quick recovery processes, and support for various backup methods such as incremental backups have garnered positive feedback from users. Additionally, the software’s capability to restore individual files and perform bare metal recovery has been commended for its effectiveness in ensuring data protection and business continuity. Despite some users expressing minor concerns about specific recovery methods or features they would like to see improved, overall, NAKIVO Backup & Replication’s backup and recovery functionalities are viewed favorably by the majority of reviewers. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“It’s an excellent solution to backup and restore VMs. The speed of the backups is very impressive, even sending them offsite. It can do everything you need including bare metal recovery to different hardware, which is great.” – Administrator in Information Technology, Construction, 11-50 employees

“Easy set up; Easy and clean UI; Backup/Recovery jobs quick and reliable.” – Manager in Information Technology, Hospitality, 201-500 employees

“I would like new Recovery Methods for my VM, Live Full VM Restore overwritting, Restore Individual files of the VM (like VMDK, VMX); I would like restore my data on a cloud site.” – Consultant in Information Technology, Information Technology & Services, 11-50 employees

Security and Ransomware Protection

Users consistently praise NAKIVO Backup & Replication for its robust security features and ransomware protection capabilities. The ability to create immutable backups on NAS, such as Synology, is highlighted as a key feature that enhances data security against ransomware attacks. Reviewers appreciate the peace of mind that comes with knowing their data is secure and protected, especially in the event of a cyber attack. The fast operation and good data security provided by NAKIVO Backup & Replication are mentioned as significant factors contributing to the overall positive sentiment towards its security and ransomware protection functionalities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Immutable Storage; Instant Verification” – Manager in Professional Services, International Trade & Development, 51-200 employees

“Nakivo allowed us to increment the security level of our information” – Director in Information Technology, Hospital & Health Care, 51-200 employees

“NAKIVO allows to take immutable backups to protect from ransomware” – Partner in Corporate, Information Technology & Services, 1-10 employees

“We have taken the decision in view of Ransomware to keep our data in an onsite Raid array that is controlled by IT and is not accessible to anyone else” – Executive in Information Technology, Non-profit Organization Management, 501-1000 employees

“Recover of the main application server after a successful ransomware attack” – Professional in Information Technology, Computer & Network Security, 1-10 employees

Backup Solutions

Virtual Machine Backup

Users generally appreciate NAKIVO Backup & Replication for its efficient virtual machine backup capabilities. The feedback highlights the software’s ability to backup entire virtual machines with ease and reliability. Users find the process straightforward and reliable, allowing for smooth backups of critical virtualized workloads. The solution’s focus on virtual machine backup functionality is seen as a strong asset by those who rely on it for their backup needs. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“A simple, low-cost and effective solution for backing up entire virtual machines. We have implemented the solution for several dozen clients. The software is very flexible because we can install it on the NAS or as a machine on host, which makes it adaptable to the client.” – Engineer in Information Technology, Information Technology & Services, 1-10 employees

“I Started using Virtual machines in 2016 with VMWARE. I tried several methods for keeping backups of my virtual machines. I found in NAKIVO Backup & Replication the easiest and more complete solution for my needs. Installing it in my NAS was very simple and the configuration was very straightforward, I never had any problems in restoring a VM. Technical support is very complete, they are very involved until you solve your problems.” – Director in Engineering, Telecommunications, 51-200 employees

“If you are looking to backup virtual machines or physical machines including servers NAKIVO is definitely a great choice. What I love about the product is that it knows what it is and it does it perfectly. Sometimes backup software is very complicated because they want to be more than what they need to be. With NAKIVO you get a great backup tool.” – Engineer in Information Technology, Retail, 51-200 employees

NAS Backup Solutions

Users consistently praise NAKIVO Backup & Replication for its efficient nas backup solutions. The ability to backup VMs on NAS devices like Synology and QNAP is highlighted as a key strength by reviewers. They appreciate the simplicity and effectiveness of backing up virtual machines to NAS servers, emphasizing the ease of integration and management. Users find the process of setting up and managing backups on NAS devices straightforward and intuitive, contributing to a positive experience with NAKIVO’s nas backup solutions. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“We use the Nakivo software to back up VMs on a Synology NAS. The software works great. The embedding as an APP on the Synology NAS is very practical. The user interface is simple and intuitive to use.” – General Manager in Information Technology, Information Services, 1-10 employees

“We were looking for an affordable but secure and robust backup system for our customers. We chose NAKIVO Backup & Replication deployed on QNAP NAS and we are satisfied. For us, it’s a quick to deploy, easy to configure solution that ensures seamless running of backups and eventual recovery when needed.” – Administrator in Information Technology, Information Technology Services, 51-200 employees

“After a client acquired a Synology NAS, we learned about Nakivo’s product, which in addition to offering us everything that Veeam offered, was cheaper and we could run it from the NAS itself, where we planned to store the information.” – Consultant in Engineering, Information Technology & Services, 1-10 employees

Physical Server Backup

Users generally praise NAKIVO Backup & Replication for its robust physical server backup capabilities. The feedback highlights the ease of deploying agents to new physical machines and the ability to manage backups for both virtual and physical servers from a single dashboard. Users appreciate the reliability and speed of recovery methods for physical machines, emphasizing the competitive pricing that makes it accessible for small companies and freelancers. Additionally, the solution’s ability to create replicas and retention points for disaster recovery scenarios is noted as a valuable feature for ensuring business continuity in case of server failures or cyberattacks. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“NAKIVO Backup & Replication offers us a fast and reliable recovery method at a competitive price and within the reach of PYMES (small companies and freelancers). We also appreciate how easy it is to deploy and manage the product.” – Consultant in Professional Services, Computer Software, 1-10 employees

“NAKIVO backup is great for backing up a VM environment, with the ability to also back up physical servers. Being able to copy backups from one NAS to another without having to visit the DR site is a great benefit and time saver.” – Professional in Information Technology, Higher Education, 1001-5000 employees

“CONS: Better support for restore of physical (as opposed to virtual) devices.” – C-Level Executive in Information Technology, Computer & Network Security, 11-50 employees

Configuration and Usability

Installation and Configuration

Users generally praise the ease of deployment and setup of NAKIVO Backup & Replication. Reviewers highlight the straightforward process of configuring the software, emphasizing its user-friendly interface that simplifies the setup for both virtual and physical machines. The consensus among users is that NAKIVO Backup & Replication excels in providing a hassle-free installation and configuration experience, allowing for quick and efficient deployment across various environments. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Easy to use; Scalability; Easy to deploy.” – Director in Information Technology, Telecommunications, 1-10 employees

“Everything is managed on the same dashboard and it’s very easy to deploy the agent from the dashboard to new machines (virtual and physical).” – Manager in Information Technology, Hospitality, 201-500 employees

“The transporter deploy could be more simple; Some app or desktop console in read only.” – Technician in Information Technology, Utilities, 51-200 employees

User Interface and Usability

Users consistently highlight the user-friendly interface and straightforward usability of NAKIVO Backup & Replication. They appreciate the simplicity of the web GUI and the ease of navigating through different systems. While some users find the interface a bit confusing in complex network setups, the majority agree that it enhances the overall user experience. The clear layout and intuitive design contribute to the software’s ease of management, making it a preferred choice for many users seeking a straightforward backup solution. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“NAKIVO can be an easy-to-use software. The software is reliable, and we have had few problems with NAKIVO in terms of backups and operation. It offers easy backup management.” – Technician in Professional Services, Consumer Services, 11-50 employees

“The user interface is easy to use and apparently in the most recent version it is very user friendly.” – Engineer in Information Technology, Computer Software, 201-500 employees

“Configuring virtual machine backup is very simple. I have the Pro license, which allows me to backup both locally and on SMB (nas and trueNAS). Nakivo allows you to perform immutable backups on NAS (in my case Synology). Backup scheduling is very simple.” – Technician in Information Technology, Financial Services, 1-10 employees

Storage, Performance, and Scalability

Storage and Repository Options

Users generally praise NAKIVO Backup & Replication for its robust storage and repository options. The ability to backup to tape, disk, and various storage points like blob, local, and tape repositories is highly appreciated by users. They find the storage control to be efficient, leading to reduced work overload and better storage management. However, some users have expressed concerns about the disk reclaim process, suggesting that it could be more automatic and faster. Despite some minor drawbacks, the overall sentiment towards NAKIVO’s storage and repository options remains positive, with users highlighting its reliability and ease of use in managing backups across different storage mediums. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Much lower disk utilisation – faster backup progress.” – Administrator in Other, Construction, 51-200 employees

“NAKIVO Backup & Replication has an awesome administration console. It is easy to configure, and it gives very rich performance when the tasks or jobs run.” – Engineer in Information Technology, Computer Software, 501-1000 employees

“Disk reclaim process could be automatic and faster.” – Technician in Information Technology, Information Technology & Services, 1-10 employees

Performance and Speed

Users consistently praise NAKIVO Backup & Replication for its efficient performance and fast speed capabilities. The software’s ability to conduct backups quickly and smoothly, even for offsite storage, has garnered positive feedback. Reviewers highlight the peace of mind that comes from the software’s fast backup and recovery operations, emphasizing the reliability and speed at which data can be restored. Additionally, users appreciate the simplicity and ease of use in configuring and running backup jobs, attributing the software’s success to its impressive speed and performance. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Speed in browsing the backup helped many time the recovery of data loss in quick time.; Speed in replica restore allowed an extremely limited operational block.; The utility managed into email logs permitted to IT dept. to remove each type of problems in time.” – Manager in Other, Computer & Network Security, 11-50 employees

“NAKIVO Backup & Replication has an awesome administration console. It is easy to configure, and it gives very rich performance when the tasks or jobs run. It has a good approach to expanding the backup destination.” – Engineer in Information Technology, Computer Software, 501-1000 employees

“It’s an excellent solution to backup and restore VMs. The speed of the backups is very impressive, even sending them offsite. It can do everything you need including bare metal recovery to different hardware, which is great.” – Administrator in Information Technology, Construction, 11-50 employees

Licensing, Pricing, and Deployment

Licensing and Pricing

Users appreciate NAKIVO Backup & Replication for its competitive pricing and cost-effective licensing model. The majority of reviewers find the pricing structure to be reasonable and within an affordable range, making it a suitable choice for small to medium-sized businesses. Some users highlight the simplicity of managing multiple backups within a single console, further enhancing the value proposition of the product. However, a few reviewers mention concerns about the licensing model being based on users rather than the number of devices, suggesting a preference for a more straightforward and cost-effective approach. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“its affordable and does what we need; IT supports tape and disk” – Engineer in Information Technology, Consumer Goods, 501-1000 employees

“CONS: licensing model based on users; rather than number of devices option based on users; make it simple and cost effective” – Contributor in Information Technology, Non-profit Organization Management, 1-10 employees

“We were looking for an affordable but secure and robust backup system for our customers. We chose NAKIVO Backup & Replication deployed on QNAP NAS and we are satisfied.” – Administrator in Information Technology, Information Technology Services, 51-200 employees

Deployment Options (On-Premises, Cloud, Hybrid)

Users consistently highlight the ease of deploying NAKIVO Backup & Replication across various environments, including on-premises, cloud, and hybrid setups. The virtual appliance option, in particular, receives praise for its user-friendly interface and minimal resource requirements. Reviewers appreciate the flexibility to choose between different deployment methods based on their specific infrastructure needs. The ability to install the solution in diverse environments, such as NAS and Linux VM appliances, adds to its appeal among users seeking versatile deployment options. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11)

“No need for an additional appliance to install it; Minimal resource needs; Clear web interface.” – Employee in Information Technology, Legal Services, 51-200 employees

“The web interface is very fast, and the overall use is very simple. The VMWare appliance makes the work very simple and you don’t need any Windows machine.” – Account Manager in Customer Service, Computer & Network Security, 1-10 employees

“The different product versions are oddly named for what they provide.; Some enterprise features are not yet supported on the virtual appliance running under VMware.” – C-Level Executive in Information Technology, Computer Software, 11-50 employees

Data Management and Monitoring

Data Protection for SaaS (Office 365)

Users consistently highlight NAKIVO Backup & Replication’s effectiveness in safeguarding Office 365 data, with many praising its simplicity and reliability in this specific area. The ability to securely backup and restore Office 365 components like emails, SharePoint sites, and OneDrive files is a standout feature for users across various business sizes and industries. While some users have raised minor concerns about specific functionalities, the overall sentiment leans towards NAKIVO Backup & Replication being a dependable solution for Office 365 data protection. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9)

“Great product but needs extra features such as S3 support for Office 365.” – Executive in Information Technology, Non-profit Organization Management, 501-1000 employees

“The last solution implemented on our customer has been for Office 365 Backup…. they are 100 people and they want safe all of Microsoft 365, mail, sites in Sharepoint, and personals one drive… NAKIVO helps us and our customers to do that.” – Project Manager in Information Technology, Information Technology & Services, 11-50 employees

“CONS: no local Datastore for Office 365 backups possible?; easier Way to find the Software (for Registered Partners); Please no Questions to speak with our Customers -> We are the trusted Consultants there and most of them dont speak that good English.” – Team Lead in Information Technology, Computer & Network Security, 1-10 employees

Reporting and Monitoring

Reviewers consistently praise NAKIVO Backup & Replication for its robust reporting and monitoring features. Users find the reporting system to be simple and concise, providing them with the necessary information about backup activities. The monitoring capabilities are highlighted for their effectiveness in alerting users to any issues promptly. Some users express a desire for more integrations with alerting systems and a more flexible scheduling option. Despite some minor drawbacks, the overall sentiment towards NAKIVO’s reporting and monitoring functionalities is positive, with users appreciating the ease of use and the comprehensive task reports and alerts provided. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)

“Very easy to use; Works on Synology NAS; Task reports and alerts.” – Manager in Information Technology, Civil Engineering, 201-500 employees

“Nakivo is easy to use and manage even for a non-experienced user. It is easier than Windows backup with a lot more options. Job reports are clear and full of information about backup jobs.” – Engineer in Information Technology, Medical Device, 51-200 employees

“CONS: Monitoring; More Integrations with alerting; More flexible schedule; Ability to keep specific backups based on dates.” – Engineer in Information Technology, Banking, 51-200 employees

Backup Strategies (Incremental, Full, etc)

Users consistently highlight NAKIVO Backup & Replication’s backup strategies, especially its incremental and copy features, as reliable and efficient. The ability to perform daily incremental backups and replicate data to different locations stands out as a strong point for many reviewers. Some users appreciate the ease of setting up full backups in VMware environments and the option for VM replication to another data center. However, a few reviewers mention minor drawbacks such as the need for better backup planning schedules and more flexibility in backup frequency options. Despite some minor criticisms, the general sentiment leans towards positive experiences with NAKIVO Backup & Replication’s backup strategies. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“NAKIVO Backup & Replication solution installed on a Synology DiskStation to allow us the backup of our VMs on a daily basis. We also take our precious server a replication copy to other metals in order to be available in case of disaster. This is part of our vital business continuity plan.” – Administrator in Information Technology, Human Resources, 1001-5000 employees

“Nakivo has reached us as a benchmark for many companies in the sector in the field of backups. We doubted if it would be another product, but we have discovered that they are the perfect solution for incremental copies of virtual machines.” – Administrator in Engineering, Information Technology & Services, 1-10 employees

“NAKIVO can be an easy-to-use software. The software is reliable, and we have had few problems with NAKIVO in terms of backups and operation. It offers easy backup management.” – Technician in Professional Services, Consumer Services, 11-50 employees

Advanced Features

Multi-Tenant and Multi-Site Management

Users consistently highlight NAKIVO Backup & Replication’s multi-tenant and multi-site management features as key strengths of the platform. The ability to efficiently manage multiple customers from a single site is particularly valued, streamlining operations and enhancing visibility across different backup tasks. Additionally, the quick deployment of transporters on customer sites contributes to a fast and effective setup process, further solidifying NAKIVO’s reputation as a reliable solution for multi-tenant environments. The centralized multi-tenant console is commended for its role in simplifying workflows and providing a comprehensive overview of backup activities across various sites. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“We use the multi-tenancy very much as well, so we can manage multiple customers from one site – that makes it much easier to see if all backups have been run without errors, and setting up multiple jobs from one site, so that we don’t need VPN and such for configuring customers sites. All in all, NAKIVO Backup & Replication helped us save a lot of time.” – Administrator in Information Technology, Internet, 11-50 employees

“NAKIVO is very well suited for every customer from small multi-workplace SMBs to bigger companies. You can use NAKIVO as MSP and use its multi-tenant features, or use it as in-house-IT for the whole company and every site.” – Team Lead in Other, Information Technology & Services, 1-10 employees

“CONS: Better management on the multi-tenant version.” – Director in Information Technology, Information Technology & Services, 1-10 employees

Compatibility (Windows, Linux, Nutanix, etc)

Users generally appreciate the versatility of NAKIVO Backup & Replication in handling various platforms such as Windows, Linux, VMware, and Nutanix environments. The software’s compatibility with different operating systems and hypervisors allows for a seamless backup and replication process across diverse IT infrastructures. Reviewers highlight the ease of use and effectiveness of NAKIVO Backup & Replication in supporting Windows, Linux, and Nutanix environments, making it a reliable choice for organizations with mixed virtualization setups. The ability to backup critical VMs across different platforms without compatibility issues is a key strength noted by users, ensuring data protection across a range of systems. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“We use NAKIVO Backup & Replication to create backups of our Windows and Linux machines within a VMWare VSphere surrounding. We are producing and working with a lot of data and NAKIVO gives us a save feeling, because we have a Backup we can trust.” – General Manager in Engineering, Chemicals, 51-200 employees

“We use NAKIVO Backup and Replication to protect all our virtual machines in our Nutanix Cluster. We protect Windows, Linux, and database virtual machines. Nakivo backup our major databases, that is, Oracle, Postgresql, and MS SQL Server.” – Employee in Information Technology, Financial Services, 51-200 employees

“CONS: Recent Linux versions not supported” – Engineer in Information Technology, Information Technology & Services, 51-200 employees

Backup to Tape and Immutable Storage

Users consistently highlight NAKIVO Backup & Replication’s robust support for backup to tape and immutable storage as a key strength of the platform. The ability to securely store data on tape and immutable storage solutions provides users with peace of mind knowing that their critical information is safeguarded against tampering or deletion. While some users have expressed minor concerns about the accessibility of logs and the need for more detailed information on tape backup processes, the overall sentiment remains positive towards NAKIVO’s backup to tape and immutable storage functionalities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11)

“Backup to tape; Network compression and acceleration between datacenters and the ability to deploy local agents at every datacenter with no cost to help speed up backups.” – Engineer in Information Technology, Consumer Goods, 501-1000 employees

“NAKIVO is a very intuitive solution with reliable results and fair cost. The solution allows companies to be safer and managers to feel peaceful that their environment is backed up with easy access to past backups.” – Account Manager in Corporate, Information Technology & Services, 11-50 employees

“5 years of purchase + support was less than 1 year’s support of a competitive product.” – Engineer in Information Technology, Insurance, 1001-5000 employees

Integration and Support

VMware Integration

Users consistently highlight NAKIVO Backup & Replication’s strong integration capabilities within VMware environments. The software’s ability to efficiently backup and replicate virtual machines in VMware vSphere clusters is widely appreciated by users across various industries. The ease of deployment and management within VMware infrastructures further enhances the overall user experience, making NAKIVO a preferred choice for organizations seeking reliable data protection solutions in virtualized environments. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“PROS: Backup in VMware and Hyper-v; VM replication; Efficient and easy to use” – C-Level Executive in Information Technology, Computer & Network Security, 11-50 employees

“We use NAKIVO to back up our whole VMware environment. With NAKIVO, we have solved the problem of the long backup writing process and gained the possibility to quickly restore the whole machine or individual files.” – Administrator in Other, Construction, 51-200 employees

“CONS: Some features are available for VMWare and not for HyperV. I suspect that’s more to do with the architecture of the hosts though.” – Administrator in Information Technology, Maritime, 51-200 employees

Hyper-V Support

Users consistently highlight NAKIVO Backup & Replication’s robust support for Hyper-V environments, praising its reliability and ease of use in backing up and restoring virtual machines on this platform. The software’s compatibility with both VMware and Hyper-V is a key advantage for users managing diverse virtualization setups. While some reviewers mention limited experience with Hyper-V solutions, overall, NAKIVO’s Hyper-V support is viewed positively for its efficiency and effectiveness in safeguarding virtualized environments. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“It works very well in VMware infrastructures, both with old and new versions. It also works in HyperV environments but we have no experience with the Microsoft HyperV solutions.” – General Manager in Information Technology, Information Services, 1-10 employees

“I use Nakivo to backup virtual machines on Hyper-V. This program solves our problems with Windows Server backups. I currently Nakivo backups 11 VM’s on 2 different Hyper-V servers.” – Engineer in Information Technology, Medical Device, 51-200 employees

“Some features are available for VMWare and not for HyperV. I suspect that’s more to do with the architecture of the hosts though.” – Administrator in Information Technology, Maritime, 51-200 employees

Technical Support and Customer Service

Users consistently praise the technical support and customer service offered by NAKIVO Backup & Replication. Reviewers highlight the quick response times, competent support staff, and the effectiveness of resolving issues promptly. The availability of support for both technical queries and account management has been a standout feature for users. Additionally, users appreciate the educational resources provided for resellers, enhancing the overall customer service experience. The positive feedback regarding the quality of support indicates that NAKIVO Backup & Replication prioritizes customer satisfaction through its technical support services. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“NAKIVO Backup & Replication’s customer service is quick and will not leave anything unanswered. If you are a reseller, they offer great educational material for resellers. Thank you for the fantastic software and customer service!” – Executive in Professional Services, Computer Software, 1-10 employees

“Experience has been exceptional with NAKIVO Backup & Replication. From support to account management. Always someone available to help with either renewals or support of the product.” – Manager in Information Technology, Transportation/Trucking/Railroad, 51-200 employees

“Since I have been using NAKIVO with my clients, I have had much fewer problems than before, the interface is very intuitive, the support is excellent and NAKIVO consumes fewer hardware resources compared to others, and the prices are very attractive.” – Administrator in Information Technology, Information Technology & Services, 1-10 employees