bluejeans-meetings-vs-zoom

BlueJeans and Zoom are both web and video conferencing platforms. They each provide a range of video communications, VoIP, and collaboration capabilities. 

While both products are used across company sizes, BlueJeans is more common among enterprises. In contrast, Zoom is a reliable option regardless of company size when collaboration is a key facet of users’ web conferencing. 

Features

BlueJeans and Zoom both offer a range of web conferencing capabilities for organizations. 

BlueJeans stands out as a scalable web conferencing option, especially for enterprises. It facilitates a range of methods for high volumes of meeting participants to join a meeting across locations. It also provides a quality participant experience with one-touch joining for meetings. BlueJeans also allows for browser-based meeting sessions in addition to app-based meetings. 

Zoom is highlighted for its robust collaboration features and competitive packages for midsize companies. Zoom allows meeting participants to annotate screens, including shared screens, which facilitates better in-meeting collaboration and productivity. Zoom also gives companies higher participant caps at lower price points than BlueJeans. 

Limitations

There are also some limitations or drawbacks to BlueJeans and Zoom. 

BlueJeans’s administrator and meetings creation process is not as user friendly as its participant experience. The admin interface is less intuitive, and there is more of a learning curve to setting up meetings with customized security or recording features. Its collaboration features are also more limited. In particular, reviewers criticize BlueJeans’s limited or insufficient annotation and whiteboard capabilities. Meetings’ chats are also not recorded, which limits BlueJeans’s ability to serve as documentation for meetings. 

In contrast, Zoom’s meeting participant experience is less streamlined than some competitors. For instance, Zoom requires multiple clicks to get from an invite or link to the meeting itself, which can become frustrating for heavy Zoom users. Reviewers also argue that the mobile app is not on par with the desktop application, limited the accessibility of the platform to nontraditional users. 

Pricing

BlueJeans has three plans for the Meetings product. The Standard plan, at $9.99/host/month when billed annually, has the core platform with a 50 participant cap, unlimited meetings, and 5 hours of recording/host. The Pro plan, at $13.99/host/month when billed annually, has a 75 participant cap, 25 hours of recording/host, a host of integrations with security, sales, LMS, and collaboration apps, including Slack and Teams. The Enterprise plan, priced by a custom quote from the vendor, offers unlimited recordings, Command Center Live, branding, and white glove customer service.

Zoom offers 4 pricing tiers. The Basic package is free, with a 40-minute cap on group meetings. The Pro version, at $14.99/month/host, extends the meeting length cap to 24 hours and adds user and administrator controls, reporting, and cloud recording. The Business plan, at $19.99/month/host starting at 10 hosts, adds dedicated phone support, dashboarding, SSO, and white labeling. The Enterprise plan, at $19.99/mo/host starting at 100 hosts, adds unlimited cloud storage, a dedicated customer success manager, executive business reviews, and bundled discounts on other Zoom products.