logmein-pro-vs-teamviewer

LogMeIn Pro and TeamViewer are both remote desktop tools. However, LogMeIn Pro is more tailored to SMB and self-service users, while TeamViewer is more focused on midsize or large companies to enterprises. 

LogMeIn Pro offers remote access to less specialized users in order to remotely access their own devices with little to no IT support. In contrast, TeamViewer is applicable across a wider range of use cases. 

Features

LogMeIn Pro and TeamViewer are focused on serving distinct user bases, and have unique capabilities for each audience. 

LogMeIn Pro emphasizes its accessibility for end-users to access their own devices. Many of its features are tailored to this group, including robust file transfer and management, as well as LastPass integration for password management. It’s also easy to users to install and use even without extensive IT experience or prior knowledge. 

TeamViewer is more applicable for organizations that can use TeamViewer across a border range of use cases, from patch management to IoT control to traditional remote support. These use cases make TeamViewer more attractive for IT administrators. It’s also more useable across different device types and operating systems. 

Limitations

LogMeIn Pro and TeamViewer also have some limitations or drawbacks worth keeping in mind. 

LogMeIn Pro is less scalable than TeamViewer, with a much lower cap on the number of managed devices at each pricing tier from an administrative perspective. Pricing can also be high for some use cases, particularly when larger companies attempt to scale up the tool to a broader user base. LogMeIn Pro’s performance for Mac products are also more limited and less consistent than it is for other device types according to reviewers. 

TeamViewer’s broad range of use cases comes at the cost of feature depth. For instance, file support has been slower or less robust for some reviewers, and mobile accessibility is less consistent than other devices. Pricing is also a common compliant for reviewers, both in terms of general price and changes in the pricing model. Costs are especially relevant for smaller teams and companies that are more likely to have to pay for functionality that they won’t end up needing. 

Pricing

LogMeIn Pro has three pricing plans. Pro for Individuals, priced at $30/month, allows access for up to 2 computers, remote access and printing, file storage, and multi-monitor displays, plus a free license to LastPass Premium. The Power Users plan, at $70/month, allows access for up to 5 computers and 3 free LastPass Premium licenses. The Small Businesses plan, at $129/month, adds access for up to 10 computers and 5 LastPass Premium licenses. 

TeamViewer offers 4 pricing plans. The Single User Business License, at $49/month, allows one user to initiate one device connection session at a time, caps managed devices at 200, and enables cross-platform access. The Multi-User Premium License, at $99/month, allows for up to 50 licensed users, 300 managed devices, customized device information and user access reporting, and multiple sessions. The Corporate License for teams, at $199/month, allows for up to 200 licensed users, 500 managed devices, 3 simultaneous sessions with the paid add-on option for more, and more advanced reporting options.