Bizzabo Product Guide
Thinking about purchasing Bizzabo? Our product guide was crafted from our vetted user reviews to give you insights into how the product performs for its current customers. Find out where Bizzabo excels and discover potential pitfalls before you buy.
Highlight the Right Reviews
Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.
Table of Contents
Event Management Solutions
Event Registration and Ticketing
User feedback on Bizzabo’s event registration and ticketing functionalities is generally positive, with many reviewers highlighting the platform’s ease of use and efficiency in managing registration processes. Users appreciate the ability to customize registration pages, utilize promo codes, and track ticket sales effectively. Some reviewers mention minor issues such as limitations in email communications and occasional workflow disruptions during the registration process. However, overall, Bizzabo’s event registration and ticketing features are seen as valuable tools for organizing events of varying sizes and complexities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We use most of the features, including speaker profiles, sponsor profiles, session management, registration, promo codes, etc. It has been really helpful for almost all of our event related data to live in one place.” – Manager in Other, Non-profit Organization Management, 11-50 employees
“Bizzabo is a great platform for event registration. The backend is easy to use, and you can track all information well. You can also integrate many platforms like Hubspot, which allows you to keep your company’s preferred format and all communications unison.” – Administrative Assistant in Marketing, Telecommunications, 51-200 employees
“In my opinion, it’s a very tedious process with too much flexibility in setting up registration pages. We need more of a uniform process in our organization.” – Administrative Assistant in Other, Education Management, 1001-5000 employees
Virtual Event Management
Users generally praise Bizzabo’s capabilities in virtual event management. They appreciate the platform’s ability to host virtual and hybrid events seamlessly, providing a user-friendly interface for both organizers and attendees. However, some users have noted limitations in customization options and occasional technical issues, suggesting room for improvement in keeping up with the fast-paced trends of the virtual event landscape. Despite these minor drawbacks, Bizzabo remains a popular choice for those looking to efficiently manage virtual and hybrid events. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Bizzabo has been a great platform service for what we do with our clients. It is incredible for virtual and hybrid events and the price at which it is offered seems to be reasonable as well. I do think that Bizzabo needs to focus on keeping up with the fast-paced trends of the virtual and hybrid event world while at the same time ensuring their product is still up to their high standards and not glitchy or buggy.” – Director in Other, Broadcast Media, 1-10 employees
“Bizzabo excels in managing large-scale virtual and hybrid events, offering seamless streaming and engagement tools.” – Employee in Marketing, Broadcast Media, 10,001+ employees
“Our events team is able to produce fantastic virtual events that are engaging, and we no longer need a web developer to build event sites for us. We also can look at the attendee engagement and tailor our events and content to what works best for our attendees. We’re able to host virtual, hybrid, and live events all from one platform.” – Project Manager in Other, Information Technology & Services, 11-50 employees
Hybrid Event Solutions
Users generally praise Bizzabo’s capabilities for hybrid events, highlighting its ability to seamlessly integrate both virtual and in-person components. The platform’s flexibility in accommodating diverse event formats and its user-friendly interface have been commended by reviewers. While some users have encountered minor technical issues, overall, Bizzabo’s hybrid event solutions are seen as a valuable asset for event organizers seeking to engage audiences across different settings. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Bizzabo excels in managing large-scale virtual and hybrid events, offering seamless streaming and engagement tools.” – Employee in Marketing, Broadcast Media, 10,001+ employees
“Bizzabo is really well suited for large-scale hybrid events. In this day and age, it’s imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well.” – Source
“Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!” – Source
Event Engagement and Experience
Attendee Engagement
Users generally believe that Bizzabo excels in attendee engagement, providing interactive features that enhance event experiences. Reviewers appreciate the platform’s ability to connect attendees from all over the world and create a sense of inclusivity in virtual events. While some users have expressed minor concerns about specific functionalities, overall, Bizzabo is seen as a valuable tool for fostering attendee interaction and engagement. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Bizzabo is great for connecting people all over the world. Their software allows attendees to participate in virtual events and really makes them feel included. Their measurables really help with post event follow up to clients and gauging attendee engagement.” – Employee in Marketing, Financial Services, 1001-5000 employees
“Bizzabo excels in managing large-scale virtual and hybrid events, offering seamless streaming and engagement tools.” – Employee in Marketing, Broadcast Media, 10,001+ employees
“Well suited for our events on the admin side, but not great as a networking platform for our attendees. Many of our attendees complain that they are not able to communicate with speakers / other attendees through the app on their phones.” – Program Manager in Research & Development, Think Tanks, 1-10 employees
Speaker and Agenda Management
Users generally appreciate Bizzabo’s speaker and agenda management features for their versatility and efficiency in handling large-scale events with multiple sessions. While some reviewers have highlighted minor drawbacks such as the need for better speaker portal layout and more networking opportunities on the app, overall, Bizzabo’s capabilities in managing speakers and agendas are seen as beneficial for event organizers seeking a comprehensive solution. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“CONS: Separate agenda and speaker sections that don’t communicate.” – C-Level Executive in Marketing, Events Services, 11-50 employees
“Bizzabo is great for hybrid events. Or for virtual events with totally separate sessions. It’s less of a fit for virtual events that have multiple agenda items but ideally one stream.” – Program Manager in Marketing, Machinery, 1001-5000 employees
“PROS: Virtual Streaming – The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. Recordings of sessions are ready quickly as well.” – Source
User Experience and Design
Users consistently praise Bizzabo for its user-friendly interface and design features. The platform’s intuitive design and ease of use are highlighted as key strengths by reviewers. However, some users express a desire for more customization options and flexibility in design elements. Despite this, the overall sentiment leans towards positive feedback regarding Bizzabo’s user experience and design capabilities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Bizzabo is a very user-friendly platform for our staff on the backend, and it is also easy and visually appealing to our registrants. They also have great account managers who will work with you as much as possible to help you achieve your specific needs or pull in their software team to help.” – Director in Other, Non-profit Organization Management, 51-200 employees
“The interface is user friendly and allows for a custom look with our client’s brand. The live streaming is reliable and we encountered no issues with connections to the platform.” – Project Manager in Other, Events Services, 11-50 employees
“Design – I think overall CVENT has better design options; App – I’m not even sure if there’s an app available on Bizzabo; Customer support – one of the main reasons we chose CVENT over Bizzabo for ALL of our clients is that there isn’t 24/7 support available.” – Manager in Other, Civil Engineering, 1001-5000 employees
Event Technology and Tools
Mobile Event App
User feedback on Bizzabo’s mobile event app functionality varies across reviews. While some users praise the app for its ease of use, automated updates, and real-time communication capabilities, others express concerns about design limitations, slower load times, and the need for more customization options. The app’s ability to streamline event registration, provide on-demand content, and enhance attendee engagement receives positive feedback overall. However, there are suggestions for improvement in areas such as speaker portals, networking features, and user experience design. Despite mixed opinions, Bizzabo’s mobile event app remains a key component of the platform for many users, offering a range of valuable features for event management and attendee interaction. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Bizzabo’s mobile app has provided the high-quality experience our attendees demand.” – C-Level Executive in Corporate, Non-profit Organization Management, 11-50 employees
“The mobile app is outstanding! It eliminates our need to print thousands of copies of our event agenda and gives attendees access to updates in real-time.” – Source
“I’m not even sure if there’s an app available on Bizzabo.” – Manager in Other, Civil Engineering, 1001-5000 employees
Website and Landing Page Builder
Users generally have mixed opinions about Bizzabo’s website and landing page builder capabilities. Some users appreciate the ease of use and quick setup for creating event websites, while others find limitations in design flexibility and customization options. The platform’s website builder is praised for its user-friendly interface, but some users express a desire for more advanced features and design elements. Additionally, there are concerns about delays in platform support and the responsiveness of the customer service team when it comes to resolving issues related to website and landing page building. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“There is not much flexibility in terms of design, for example very limited possibilities for customised HTML widgets. As we don’t have an access to the base code, changes to the overall website layout are almost impossible.” – Employee in Marketing, Broadcast Media, 10,001+ employees
“The website builder could use more flexible modules & design options. More flexibility and adjustments in the data reporting options. Clearer specs for images.” – Manager in Marketing, Non-profit Organization Management, 11-50 employees
“We like the amount of customization that it provides along with the event emails.” – Manager in Marketing, Information Technology & Services, 201-500 employees
“The website builder is very easy to use and does produce a flashy-looking website with limited technical know-how required, and it can be extended further with custom CSS and JavaScript, which makes it very versatile indeed.” – Project Manager in Marketing, Computer Software, 1001-5000 employees
“Its lack of customization in the website does mean clients who want that wow factor can be left let down.” – Manager in Information Technology, Events Services, 11-50 employees
Event Planning and Creation Tools
Users generally agree that Bizzabo’s event creation and planning tools are a key aspect of the platform. Reviewers appreciate the ease of creating event landing pages, capturing registrations, and customizing elements to enhance audience engagement. While some users find the tool beneficial for large events with complex registration needs, others note limitations in asset creation and customer support responsiveness. Despite mixed opinions on certain functionalities, Bizzabo’s event planning and creation tools are acknowledged for streamlining event setup processes and providing valuable customization options for various event types. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Although UI is clean, functionality was a bit clunky; limitations within asset creation were frustrating and time-consuming when building out events.” – Employee in Marketing, Accounting, 1001-5000 employees
“Bizzabo helped build reputation with our customers; Bizzabo generated helpful customer testimonials about how easy it was to attend our events.” – Employee in Marketing, Computer Software, 1001-5000 employees
“I have used other event platforms and their event setup is very complicated. Bizzabo’s dashboard really helps guide you through all parts of the event creation and the different settings.” – Contributor in Marketing, Computer Software, 5001-10,000 employees
Event Content and Distribution
Content Management and Distribution
Users generally praise Bizzabo’s comprehensive event content management and distribution features. They appreciate the platform’s ability to streamline the process of managing public content, event agendas, speakers, billing, ticketing, and communications. However, some users have noted limitations, such as difficulties with exhibitors and issues with backend work saving properly. Despite these minor drawbacks, Bizzabo is widely regarded as a valuable tool for hosting virtual, hybrid, and live events, offering a user-friendly interface for creating custom event websites and delivering engaging content to attendees. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
Live Streaming and Webinars
Users across various reviews have expressed mixed opinions regarding Bizzabo’s live streaming and webinars capabilities. Some users have highlighted the platform’s user-friendly interface and reliable streaming service, making it suitable for hosting large virtual events with ease. However, others have pointed out limitations in customization options for webinars and challenges faced during live webinars, suggesting areas for improvement in simplifying registration processes and enhancing digital event experiences. Despite these varying perspectives, it is evident that Bizzabo’s live streaming and webinar features play a significant role in event management for different organizations, offering a blend of strengths and areas for enhancement. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We love the live-streaming feature; Collecting relevant data from attendees.” – Manager in Other, Education Management, 501-1000 employees
“Bizzabo excels in managing large-scale virtual and hybrid events, offering seamless streaming and engagement tools.” – Employee in Marketing, Broadcast Media, 10,001+ employees
“We had several problems during live webinars and it was not easy to solve them. I suggest simplifying the registration and access processes for online events.” – Project Manager in Marketing, Automotive, 10,001+ employees
Event Sales and Networking
Lead Generation and Sales
Users generally praise Bizzabo’s lead generation capabilities, highlighting its effectiveness in streamlining lead interactions and integrating with CRM platforms for efficient reporting. Some users have noted improvements in lead generation from virtual events and the ability to track registrants and attendees. However, there are also concerns raised about the need for better integration with other platforms and the manual nature of certain processes, such as check-in. Despite these challenges, the overall sentiment leans towards positive outcomes in lead generation and sales through Bizzabo’s features and tools. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Bizzabo has supported an easier lead generation process for our events. Especially with a growing global scale of events; Bizzabo has allowed us to streamline the in-person lead interactions to our CRM platforms for proper lead reporting.” – Manager in Marketing, Computer Software, 1001-5000 employees
“Good for lead generation.” – Project Manager in Marketing, Automotive, 10,001+ employees
“The event data we get from the reports has helped us determine earlier who we think will come to our events, and who won’t.” – Manager in Other, Civil Engineering, 1001-5000 employees
“It has improved our lead generation very little.” – Professional in Marketing, Computer Software, 201-500 employees
“Lead generation for our partners.” – Director in Other, Events Services, 11-50 employees
Networking and Community Building
Reviewers have expressed mixed feelings about Bizzabo’s networking and community building capabilities. Some users have highlighted the platform’s ability to facilitate interactions among virtual attendees and provide a space for on-demand video access post-event. However, others have raised concerns about limited networking opportunities, challenges in virtual engagement, and the need for improvements in hybrid event connectivity. While some users appreciate the community section for virtual networking, there are suggestions for enhancing features like live chat support and attendee data management within the platform. Despite these varying opinions, Bizzabo’s networking and community building functionalities seem to be areas of both strength and improvement according to user feedback. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Many of our attendees complain that they are not able to communicate with speakers/other attendees through the app on their phones.” – Program Manager in Research & Development, Think Tanks, 1-10 employees
“The interaction between onsite and virtual participants was limited, but I have not found a solution to solve this yet.” – Employee in Human Resources, Human Resources, 1001-5000 employees
“The amount of data they provide is amazing.” – Contributor in Marketing, Sports, 1001-5000 employees
Event Operations and Support
Sponsorship and Exhibitor Management
Users consistently praise Bizzabo for its effective sponsorship and exhibitor management capabilities, highlighting the platform’s ability to streamline processes and enhance sponsor visibility. While some users have noted minor challenges in representing virtual sponsors attractively, overall, Bizzabo’s features have led to increased exposure and revenue for sponsors and exhibitors. The platform’s tools for managing sponsors and exhibitors have been instrumental in creating engaging and successful events, with users expressing satisfaction with the support and functionality provided in this area. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“CONS: virtual sponsors are difficult to represent via Bizzabo. This function still needs to be fine-tuned so that virtual sponsors/ exhibitors can be attractively displayed in Bizzabo.” – Employee in Marketing, Computer Software, 201-500 employees
“Our app adoption rate is 15%-20% higher since we starting using Bizzabo; We finally had a legitimate Session Scanning Inventory platform. Analytics were terrific; Some of our smaller sponsors made significant increase in exposure due to Sponsors directory in App.” – Manager in Information Technology, Legal Services, 11-50 employees
“We were able to leverage the sponsorship Bizzabo page widget to give our sponsors a one-stop shop for all of the information they needed to know. Our first-time event generated $90K in sponsorship revenue, and during the height of the pandemic!” – Manager in Marketing, Computer Software, 501-1000 employees
Onsite Event Management
Reviewers have highlighted both positive and negative aspects of Bizzabo’s onsite event management capabilities. While some users appreciate the ease of onsite check-in and badge printing, others have raised concerns about the manual processes and technical glitches experienced during events. The platform’s ability to streamline registration and lead capture has been commended, but there are also reports of challenges in integrating Bizzabo with other event technologies. It seems that the effectiveness of Bizzabo’s onsite event management features may vary depending on the size and complexity of the event, as well as the technical expertise available on-site. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
“The check-in process is too manual and too long when you factor in searching the attendee’s name and sticking the Klik badge on – a QR code would be an amazing solution!” – Director in Other, Events Services, 11-50 employees
“Event attendees used to have to wait for 20-30 minutes in order to check-in for our events. With Bizzabo onsite check-in and virtual sign-in, we’ve expedited the registration check-in process cutting it down to 5-10 minutes per person onsite and instant virtually.” – Source
“Bizzabo’s Session Scanning speed is significantly slower than competitors so you must have more scanners available.” – Manager in Information Technology, Legal Services, 11-50 employees
Customer Support and Service
Users consistently praise Bizzabo’s customer support and service efficiency, highlighting the quick response times and helpfulness of the support team. While some users initially faced challenges navigating the platform’s features, they appreciated the prompt resolution of queries by the customer support team. However, a few reviewers expressed concerns about occasional delays in response times for urgent requests. Despite some minor issues, the majority of users value the dedicated customer service provided by Bizzabo, emphasizing its importance in ensuring smooth event operations. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“The Bizzabo customer support team is really quick and prompt with resolving all our queries.” – Employee in Marketing, Financial Services, 5001-10,000 employees
“The best thing about Bizzabo is its dedicated Customer Support team.” – Employee in Human Resources, Human Resources, 1001-5000 employees
“We were going to use Bizzabo for a big airport event, but chose not to because of the lack of customer support.” – Manager in Other, Civil Engineering, 1001-5000 employees
Event Marketing and Analytics
Event Marketing and Promotion
Reviewers generally praise Bizzabo’s event marketing and promotion capabilities. Users appreciate the platform’s email marketing features, ticketing and promo code options, and the ability to create engaging marketing campaigns. Despite some minor issues with email communication and occasional technical glitches, Bizzabo is recognized for its strong event promotion functionalities. The platform’s ability to streamline marketing efforts, enhance attendee engagement, and provide valuable analytics contributes to its positive reputation in the event marketing and promotion realm. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We had some of the highest EPS (Event Promoter Scores) values while using Bizzabo; Really solid referral marketing functionality.” – Manager in Marketing, Computer Software, 51-200 employees
“The email campaign service has too strict of security. We found that emails sent to confirmed good email address would not go out.” – Project Manager in Other, Events Services, 11-50 employees
“In my opinion, it’s a very tedious process with too much flexibility in setting up registration pages. We need more of a uniform process in our organization.” – Administrative Assistant in Other, Education Management, 1001-5000 employees
Event Analytics and Reporting
User opinions on Bizzabo’s event analytics and reporting capabilities vary, with some praising the platform for its robust reporting tools and data analytics. Users appreciate the ease of use of the reporting dashboards and the ability to track event data effectively. However, there are also concerns raised about the need for better analytics to enhance planning and data quality. Some users have highlighted challenges with creating custom reports without support assistance, indicating room for improvement in this aspect of Bizzabo’s offering. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Great reporting tools and data analytics; Portal was easy to use; The printed badges were high quality; lovely staff.” – Director in Other, Events Services, 11-50 employees
“Bizzabo has a good reporting dashboard that made things simple; Bizzabo makes it easy to share access within our teams; Bizzabo has a relatively clean UI.” – Employee in Marketing, Accounting, 1001-5000 employees
“CONS: Analytics reporting.” – Manager in Marketing, Transportation/Trucking/Railroad, 201-500 employees
Post-Event Analysis and Reporting
Users consistently mention challenges with post-event data retrieval in their reviews of Bizzabo. While some appreciate the platform’s registration capabilities and event app, there is a recurring theme of difficulty in accessing and utilizing post-event data effectively. Reviewers express a need for smoother processes in obtaining and analyzing data post-event, highlighting areas for improvement in Bizzabo’s reporting functionalities. Despite positive feedback on other features, the sentiment towards post-event analysis and reporting appears to be more critical and demanding of enhancements for a more streamlined experience. (Source Reviews: 1, 2, 3, 4, 5)
“Receiving post event data seems to be a hassle; There really needs to be a way to gate off events from users who should not be able to access the platform. We have run into this issue for every event and our clients who use Bizzabo really need these events secured.” – Director in Other, Broadcast Media, 1-10 employees
“Their measurables really help with post event follow up to clients and gauging attendee engagement.” – Employee in Marketing, Financial Services, 1001-5000 employees
“Over 4.5/5 on every post event survey.” – Director in Marketing, Computer Software, 201-500 employees
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