ClickMeeting Buyer Guide
Ever wondered how ClickMeeting’s users think it performs? Our detailed guide, synthesized from honest user experiences and feedback, can help you figure out what works well and what doesn’t. Discover the strengths and weaknesses of ClickMeeting before making a purchase decision.
Highlight the Right Reviews
Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.
Table of Contents
Event Management and Hosting
Webinar Hosting and Management
Users consistently praise ClickMeeting’s capabilities for hosting and managing webinars and online events. They highlight the platform’s user-friendly interface, ease of use, and the ability to conduct engaging and interactive webinars effortlessly. ClickMeeting’s features such as screen sharing, file sharing, and event management are lauded for enhancing the overall webinar experience. Users appreciate the stability and reliability of the platform, especially for large-scale webinars and training sessions. Additionally, the platform’s GDPR compliance is noted as a significant advantage, ensuring data security and privacy during online events. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We also use the ‘Event Management’ feature to plan, schedule, and execute these events seamlessly. The ‘File Sharing’ feature comes in handy for sharing relevant materials during these sessions. In essence, ClickMeeting has enabled us to improve our reach, efficiency, and engagement, making it an indispensable tool in our organization.” – Executive in Corporate, Non-profit Organization Management, 11-50 employees
“ClickMeeting is an intuitive platform where you can plan and organize an online event for hundreds of participants in just a few minutes. The simple and clear interface makes work comfortable and fast.” – Employee in Marketing, Telecommunications, 51-200 employees
“It serves as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it’s for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.” – Board Member in Other, Non-profit Organization Management, 51-200 employees
Event Organization and Management
Users consistently praise ClickMeeting’s event organization and management capabilities, highlighting its ease of use, quick setup for webinars, and efficient registration process. The platform’s ability to facilitate smooth communication between presenters and participants, along with features like recording meetings and webinars, has garnered positive feedback. Additionally, users appreciate the platform’s user-friendly interface, automated options, and professional layout, making event management a streamlined and effective process. Despite some minor concerns about webinar registration sections, overall, users find ClickMeeting to be a reliable and valuable tool for organizing and managing events successfully. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Clear and easy interface, quick response from technical support, multifunctional online tool. You can quickly set up the registration for a webinar and it’s easy to control the transmission.” – Director in Marketing, Non-profit Organization Management, 1-10 employees
“It’s a good platform if you need a tool for online meetings without a complicated accounts and logging in system. It’s available in different languages, participants only need to click on a link and it’s up to the meeting organiser how do they confirm the participation.” – Manager in Other, E-Learning, 11-50 employees
“At the beginning it was difficult to figure out how to invite participants and how to send the presenter’s link in the panel, but after a few clicks everything was ok.” – General Manager in Marketing, E-Learning, 11-50 employees
Communication and Collaboration
Video Conferencing Solutions
Users consistently praise ClickMeeting’s video conferencing capabilities, highlighting the platform’s high video and audio quality, ease of use, and stable operation. The ability to switch swiftly between camera mode and screen sharing, along with the option to record meetings and webinars, has been particularly well-received. While some users have mentioned minor drawbacks such as limitations on video-on meetings and challenges in finding details about specific participants, overall, ClickMeeting’s video conferencing solutions are regarded as a valuable asset for conducting online meetings and webinars effectively. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We found the ClickMeeting platform to be the best on the market in terms of features offered. Good video quality and polling capabilities make it easy to connect with webinar participants.” – Employee in Marketing, Sports, 11-50 employees
“It takes a bit of time to get to grips with the platform at first, but it’s short and there is an online help chat available.” – Vice-President in Other, Sports, 201-500 employees
“It’s not the best option if you want to gather a lot of people with the camera on.” – Professional in Other, E-Learning, 1-10 employees
“I really appreciate the high video quality and the clear admin panel. I find the automation of meeting recording and the ability to prepare the meeting in advance and save the settings very useful.” – Program Manager in Other, Non-profit Organization Management, 11-50 employees
Interactive Communication Tools
Users consistently highlight ClickMeeting’s interactive communication tools as a standout feature, particularly praising the platform’s Q&A mode and chat functionality for fostering engaging and interactive sessions. The ability to easily select questions and comments in the chat further enhances the user experience, enabling smooth communication between presenters and participants. Additionally, the platform’s user-friendly interface facilitates bilateral communication, allowing for seamless interaction during meetings and webinars. The positive feedback regarding ClickMeeting’s interactive communication tools underscores its effectiveness in promoting active engagement and facilitating effective audience interaction. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“An on-line meeting with pre-registration for 40 active participants. The presenter can switch swiftly between camera mode and screen sharing and will active participate in chat online. The participants can take a survey after the meeting. Easy interface will allow bilateral communication between presenter and participants. The quality of broadcasting is perfect for both audio and video.” – Employee in Marketing, Hospital & Health Care, 51-200 employees
“ClickMeeting is great to use if you need a good tool to organize online meetings, webinars and internal meetings. It has many features to engage participants, i.e. sharing screen, chat, etc.” – Employee in Marketing, E-Learning, 11-50 employees
“ClickMeeting works very well for running periodic meetings of teams of several people to discuss project work and also for hosting webinars for many participants (more than 100 people). Managing webinar participants and chat is not very difficult even for a person who simultaneously conducts an interview with a guest.” – Program Manager in Other, Non-profit Organization Management, 11-50 employees
Online Collaboration and Meetings
Users consistently praise ClickMeeting’s online collaboration and meetings capabilities, highlighting its ease of use, versatility, and effectiveness in facilitating remote communication. The platform’s ability to host both large-scale webinars and intimate group meetings has garnered positive feedback from users across various industries. Many reviewers appreciate the platform’s user-friendly interface, which caters to individuals with varying levels of technological expertise. Additionally, the option to record meetings and webinars for future reference has been a valuable feature for users looking to archive important discussions and presentations. ClickMeeting’s online collaboration and meetings functionality have proven to be a reliable and efficient solution for fostering teamwork and enhancing remote work experiences. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“ClickMeeting is a great platform for teleconferencing and online meetings. It is very easy to use and allows for quick and convenient connections with customers, business partners, and colleagues.” – Vice-President in Other, Sports, 201-500 employees
“ClickMeeting is highly suitable for large-scale webinars, remote training sessions, team meetings, and non-profit outreach events due to its robust features and user-friendly interface.” – Executive in Corporate, Non-profit Organization Management, 11-50 employees
“In our experience ClickMeeting works perfect for one-to-one and small group language tuition. We like the wide range of tools, well applicable in language tuition such as the really appealing whiteboard, the great design and the easy handling of the surveys – a clear advantage compared to other providers.” – Manager in Corporate, E-Learning, 1-10 employees
Technical Features and Support
Screen Sharing Capabilities
Users consistently highlight ClickMeeting’s screen sharing capabilities as a standout feature, praising its user-friendly interface and high-quality performance. The ability to effortlessly switch between camera mode and screen sharing, coupled with the smooth interaction in online chat, enhances the overall meeting experience. Reviewers appreciate the platform’s screen sharing feature for its contribution to making presentations more interactive and engaging. Despite some minor concerns about lagging with larger groups, the majority of users find ClickMeeting’s screen sharing capabilities to be a valuable asset for conducting successful online meetings and webinars. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“The quality of broadcasting is perfect for both audio and video.” – Employee in Marketing, Hospital & Health Care, 51-200 employees
“Its screen-sharing feature is amazing.” – Administrator in Sales, Information Technology & Services, 11-50 employees
“It is not appropriate if there is a meeting among 50 plus members as it starts lagging.” – Administrator in Sales, Information Technology & Services, 11-50 employees
Audio and Video Quality Features
Users consistently highlight ClickMeeting’s audio and video quality features as a standout aspect of the platform. The high-quality audio and video capabilities are praised for creating an immersive meeting environment that closely resembles face-to-face interactions. Reviewers appreciate the clarity and reliability of the audio and video, noting that it significantly contributes to the success of their online meetings and webinars. The platform’s ability to deliver crisp and clear audio, coupled with sharp video resolution, is a key factor in ensuring effective communication and engagement during virtual gatherings. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“The quality of broadcasting is perfect for both audio and video.” – Employee in Marketing, Hospital & Health Care, 51-200 employees
“The quality of the video is just amazing as it provides HD quality of audio and video. It has multiple features like screen sharing, whiteboard, and private chats.” – Administrator in Sales, Information Technology & Services, 11-50 employees
“It’s really good for recording meetings (high quality but not so big files), spread to listeners information and materials post-event.” – Team Lead in Other, Non-profit Organization Management, 11-50 employees
Technical Support and Resources
Users consistently praise ClickMeeting’s technical support and resources capabilities. They highlight the platform’s quick response times, ease of use, and the availability of professional support staff. Reviewers appreciate the platform’s ability to address technical issues promptly and efficiently, enhancing their overall experience with ClickMeeting. The positive feedback regarding technical support and resources underscores ClickMeeting’s commitment to providing reliable assistance and resources to its users. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
“You can chat online with technical support, no waiting for the call.” – Director in Marketing, Non-profit Organization Management, 1-10 employees
“The technical support is very quick.” – Board Member in Other, Non-profit Organization Management, 201-500 employees
“The advisors are geared to help and have a lot of subject matter expertise. I was positively surprised by the fact that the chat transcript can be sent to an email address and then you can return to it with peace of mind.” – C-Level Executive in Professional Services, E-Learning, 1-10 employees
Training and Development
Online Training and Workshops
Users consistently praise ClickMeeting’s effectiveness in enhancing educational programs and online training sessions. The platform’s online training and workshops capabilities have garnered positive feedback for their user-friendly interface, reliable performance, and ease of sharing training materials. Participants appreciate the platform’s stability and the ability to reach a wider audience through online courses and webinars. ClickMeeting’s online training and workshops feature has proven to be a valuable asset for organizations looking to deliver engaging and interactive educational content to remote participants. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“ClickMeeting is an excellent program for organizing online meetings and webinars. It makes our work much easier, allows us to diversify educational programs and make them more attractive.” – Program Manager in Other, Non-profit Organization Management, 51-200 employees
“ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members.” – Board Member in Other, Non-profit Organization Management, 51-200 employees
“The platform works without issue and is quite intuitive, with an easy-to-use interface and simple setup. It allows for multiple event managers and in-platform sharing of files, which works perfectly for educational events, allowing for a seamless experience.” – Manager in Marketing, Non-profit Organization Management, 11-50 employees
Engagement and Outreach
Customer and Audience Engagement
Users generally praise ClickMeeting for its ability to enhance customer engagement and reach a wider audience. The platform’s customer and audience engagement capabilities are highlighted as strong points by reviewers, with many noting that it has helped them connect with a larger group of participants and improve their outreach efforts. Despite some minor drawbacks mentioned, such as occasional technical issues and pricing concerns, the consensus remains positive regarding ClickMeeting’s effectiveness in engaging customers and expanding audience reach. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Thanks to ClickMeeting we were able to reach a wider audience at a low cost, which has brought us closer to our goals.” – Manager in Marketing, Non-profit Organization Management, 11-50 employees
“ClickMeeting gives the opportunity to reach a huge group of people.” – Director in Marketing, Non-profit Organization Management, 1-10 employees
“In our non-profit organization, ClickMeeting serves as a primary tool for hosting virtual meetings, training sessions, webinars, and online events. It has become an essential part of our operations, connecting us with our team members, volunteers, donors, and beneficiaries, regardless of their geographical locations.” – Executive in Corporate, Non-profit Organization Management, 11-50 employees
Marketing and Outreach Tools
Users generally agree that ClickMeeting’s marketing tools and outreach capabilities play a significant role in enhancing communication and expanding reach. The consensus leans towards positive feedback, highlighting the platform’s effectiveness in increasing brand awareness and generating new leads. While some users have noted occasional technical issues and a learning curve associated with advanced features, the overall sentiment remains favorable towards ClickMeeting’s marketing and outreach tools. The platform’s user-friendly interface and extensive marketing features have been commended for their contribution to successful outreach efforts. Despite minor drawbacks, users appreciate the value that ClickMeeting’s marketing tools bring to their organizations, emphasizing the positive impact on audience engagement and mission fulfillment. (Source Reviews: 1, 2, 3, 4)
“ClickMeeting has amplified our outreach, enabled cost-effective communication, and enhanced audience engagement, contributing significantly to our mission as a non-profit organization.” – Executive in Corporate, Non-profit Organization Management, 11-50 employees
“It provides everything necessary to conduct a training or seminar and perfectly supports business thanks to extensive marketing tools.” – Manager in Marketing, Higher Education, 11-50 employees
“Unfortunately, it does not support language interpretation in meetings or webinars.” – Manager in Marketing, Higher Education, 11-50 employees
