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Coursera Product Guide

TrustRadius Insights
July 2, 2024
HR, Product Guides

Coursera Product Guide

Thinking about purchasing Coursera? Check out our in-depth guide, synthesized from authentic user reviews. We’ve summarized users’ thoughts about how well Coursera works for them.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.






Professional Development and Training

Professional Development

Users appreciate Coursera’s role in enhancing professional development through its diverse range of courses from top universities. The platform’s ability to offer international outreach and facilitate staff training has been well-received. While some users have highlighted areas for improvement such as course expenses and mobile app functionality, overall, Coursera is seen as a valuable tool for fostering continuous professional growth and skill development. (Source Reviews: 1, 2, 3, 4, 5, 6, 7)

“Coursera is used in many cases to offer free courses to peak the curiosity of potential students. We also use it to reach a large pool of international learners who would not normally have access to our content. It is also an excellent tool for allowing staff in other divisions free access to course content from other divisions serving as an excellent professional development tool.”Professional in Information Technology, Education Management, 10,001+ employees

“Coursera offers courses from the professors of the world’s best universities like Stanford University. It also offers professional as well as non-professional courses. Specializations in different fields are also available on Coursera like cyber security, machine learning, etc. It has solved employees’ competency-related issues because now people can take classes from the best instructors in the industry as well as professors from the best universities.”Consultant in Information Technology, Government Administration, 1001-5000 employees

“Coursera has almost all the courses that a student or working professional needs to grow. I have purchased many courses for me and my team in budget price. It has collaboration with multiple international universities to solve competency-related issues. It also provides many courses for free. We can also pay in multiple EMI.”Team Lead in Information Technology, Information Technology & Services, 501-1000 employees

Employee Training

Reviewers consistently highlight Coursera’s employee training as a valuable resource for companies seeking to enhance their staff’s knowledge and skills. Users appreciate the diverse range of subjects available on the platform, catering to various professional development needs. The platform’s ability to offer courses from prestigious universities and industry experts is seen as a significant advantage by those utilizing Coursera for employee training. Additionally, the cost-effective business membership option is noted as a practical solution for companies looking to invest in continuous education for their employees. (Source Reviews: 1, 2, 3, 4)

“Coursera offers courses from the professors of the world’s best universities like Stanford University. It also offers professional as well as non-professional courses.”Consultant in Information Technology, Government Administration, 1001-5000 employees

“If you are in a company where employees need continuing education on certain subjects, you can choose Coursera as the platform to train. It has a variety of subjects that can meet your needs, including computer science, financing, accounting, etc.”Engineer in Information Technology, Insurance, 10,001+ employees

“Allowed us to certify the knowledge of all top employees. The knowledge gained by employees was immediately applied in projects.”C-Level Executive in Engineering, Information Technology & Services, 1-10 employees

Certification and Skill Improvement

Certificate Programs

Reviewers consistently highlight Coursera’s certificate programs as a valuable resource for employee training and skill development. While some users find the certification fees to be on the higher side and express concerns about passing criteria and deadlines, the overall consensus is that Coursera’s certificate programs offer a robust platform for individuals and organizations to enhance their knowledge and expertise in various fields. The practical assignments and the opportunity to earn certificates from reputable companies like Google and IBM contribute to the program’s credibility and effectiveness in upskilling individuals for the workforce. (Source Reviews: 1, 2, 3, 4)

“Variety of courses/ certificates available. Guided projects / assignments available for practical understanding. Best university degree courses available.”Consultant in Information Technology, Government Administration, 1001-5000 employees

“Certificates, obtained on the Coursera, are not in vain valued by many companies – they are hard to get, but the person who receives such a certificate has decent knowledge.”C-Level Executive in Engineering, Information Technology & Services, 1-10 employees

“Passing Criteria is High (80%). Deadline to pass a certificate. Peer review system to review assignments. Slide content is old for some courses.”Team Lead in Information Technology, Information Technology & Services, 501-1000 employees

Knowledge and Skill Improvement

Reviewers have expressed mixed opinions regarding Coursera’s knowledge and skill improvement capabilities. While some users appreciate the platform’s effective troubleshooting support and skill enhancement opportunities, others have raised concerns about the user interface and limited functionality of certain tools, such as the quiz/exam feature. Additionally, the login process can be confusing for individuals with multiple accounts, impacting the overall user experience. Despite these challenges, many users acknowledge Coursera’s value in helping individuals acquire new knowledge and skills, particularly in adapting to evolving technologies and industry trends. (Source Reviews: 1, 2, 3, 4, 5)

“Coursera ensured overall development. It was also good at troubleshooting queries and help and support were provided quickly.”Employee in Information Technology, Information Technology & Services, 10,001+ employees

“Certificates obtained on Coursera are not in vain valued by many companies – they are hard to get, but the person who receives such a certificate has decent knowledge.”C-Level Executive in Engineering, Information Technology & Services, 1-10 employees

“Using Coursera enabled us to work as a small team on different kinds of projects as we can acquire some fundamental knowledge about the topics.”Employee in Information Technology, Automotive, 501-1000 employees

“The quiz/exam tool is limited, especially in line video knowledge checks.”Professional in Information Technology, Education Management, 10,001+ employees

Technology and IT Training

Users appreciate Coursera’s technology and IT training capabilities for their practicality and relevance in the ever-changing field of information technology. The platform’s courses from reputable IT companies like Google and IBM are highly valued for providing up-to-date knowledge and skills. Additionally, the guided projects and peer review features are highlighted as valuable tools for gaining practical experience and feedback in real-world IT projects. While some users mention concerns about the cost of certification courses, overall, Coursera’s technology and IT training offerings are seen as a valuable resource for both working professionals and students looking to enhance their skills in the dynamic technology landscape. (Source Reviews: 1, 2, 3)

“Students who complete Coursera courses will get a certificate from the vendor and academic credit.”Employee in Information Technology, Education Management, 201-500 employees

“The variety of courses is exciting; Update courses when technology or software is changing.”Employee in Information Technology, Automotive, 501-1000 employees

“Peer review of assignments is a great feature present on Coursera.”Consultant in Information Technology, Government Administration, 1001-5000 employees

About the Author

TrustRadius Insights
TrustRadius Product Guides are created by synthesizing user reviews to identify commonly discussed topics. These guides highlight common use cases, frequently used features, and more. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions. If you feel something is missing or incorrect, please let us know.

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