Teamwork.com Product Guide

TrustRadius Insights
July 2, 2024
Product Guides, Vertical-Specific

Teamwork.com Product Guide

What do users really think about Teamwork.com? This product guide was created utilizing real, vetted user reviews and will help you get to the nitty-gritty details about where Teamwork.com performs well, and where it may have room for improvement.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.






Project and Task Management

Project Management

User feedback on Teamwork Projects’ project management capabilities is predominantly positive. Users appreciate the platform’s ability to effectively manage tasks, projects, and notes across the organization. The software’s intuitive interface and graphical dashboard make task delegation and tracking efficient. Additionally, users find it well-suited for managing various projects, particularly in IT and E-commerce sectors. The tool’s ease of use and integration with other applications further enhance its appeal for project management tasks. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, , 9, 10, 11, 12, 13, 14, 15)

“Teamwork Projects is perfect for projects with multiple different tasks involved for multiple employees. The ability to track time; The ability to create and manage invoices attached to specific time; The ability to create tasks and assign them to employees.”Administrator in Corporate, Architecture & Planning, 11-50 employees

“We used Teamwork to manage all customer onboarding projects in the org along with special customer requests that relied on a team of people who would process the requests. Since Teamwork doesn’t have templated projects that suit our needs, we built our own that we copy and then update based on the client, the request, and the actions that need to take place.”Analyst in Information Technology, Computer Software, 51-200 employees

“It is well suited for teams to manage different project especially work related to IT & E-Commerce. It has a very easy to understand user interface and have good graphical dashboard. Task delegation and keeping it’s track is very effective using this tool. It can also be integrated with number of other similar apps.”Team Lead in Human Resources, Consumer Electronics, 1001-5000 employees

Task Management

User feedback on Teamwork.com’s task management functionality is generally positive, with many users highlighting the ease of managing tasks, assigning them to team members, and tracking progress efficiently. The platform’s task management tools, including task lists, Gantt charts, and kanban boards, are commended for their versatility and effectiveness in streamlining project workflows. Users appreciate the ability to prioritize tasks, monitor project milestones, and collaborate effectively within the platform. Despite some minor issues reported by a few users regarding interface complexity and occasional bugs, the overall consensus is that Teamwork.com excels in providing robust and user-friendly task management solutions for diverse project needs. (Source Reviews: 1, 2, 3, 4, 5, , 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Task Management – You can manage tasks in many ways. Standard list of tasks, Gantt, and kanban to name a few.”Administrator in Information Technology, Hospitality, 1001-5000 employees

“The tasks view is so complicated that we had to use Trello to easily view the tasks.”Project Manager in Manufacturing, Architecture & Planning, 51-200 employees

“Teamwork Projects gives us excellent project management among our workers through all the tools it offers.”Manager in Sales, Computer Software, 51-200 employees

Milestone Tracking

User feedback varies when it comes to Teamwork Projects’ milestone tracking functionality. Some users find the milestone tracking feature to be a strong point of the platform, allowing for effective project organization and clear accountability among team members. However, others express challenges with utilizing milestones effectively, mentioning difficulties in project planning and getting a sense of timelines. Despite mixed opinions, Teamwork Projects’ milestone tracking capabilities seem to play a significant role in enhancing project management efficiency for many users. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10)

“We’ve not successfully used the milestones/calendar/project management features. It’s not great for project planning or getting a sense for timelines and keeping track of all the moving parts.”C-Level Executive in Corporate, Information Technology and Services, 1-10 employees

“It helped keep accountability among team members, which created more transparency and overall effective workflow.”Employee in Other, Higher Education, 10,001+ employees

“Saving task templates allows you to speed up your services and be more efficient, and more profitable as a result.”C-Level Executive in Marketing, Marketing and Advertising, 11-50 employees

Time and Client Management

Time Tracking

Reviewers generally praise Teamwork.com’s time tracking capabilities. Users appreciate the ease of logging time spent on projects and the ability to track tasks efficiently. The platform’s time tracking feature is seen as a valuable tool for enhancing productivity and ensuring accurate billing for billable hours. Some users have noted minor glitches in the time tracking function, but overall, Teamwork.com’s time tracking functionality is viewed positively by reviewers. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“The cost tracking is hard since You cannot really add any file (scan or the invoice to be attached), so You have to do it elsewhere.”Project Manager in Manufacturing, Architecture & Planning, 51-200 employees

“Employee’s productivity is enhanced; Planning effectively; Tracking time.”Team Lead in Product Management, Hospital & Health Care, 10,001+ employees

“Time tracking can glitch sometimes, causing issues with reporting. There’s no way to see your team’s capacity when you add a project and the time required to complete it. That’d be an amazing feature.”C-Level Executive in Marketing, Marketing and Advertising, 11-50 employees

Client Management

Users consistently highlight Teamwork Projects’ client management capabilities as a standout feature of the platform. They appreciate the ease of organizing and tracking client projects, as well as the ability to streamline communication and collaboration with clients. The tool’s functionality in storing client assets, managing client accounts, and providing a comprehensive overview of project history has been particularly beneficial for users across various industries. Clients and internal teams alike have found value in the transparency and efficiency that Teamwork Projects brings to client management processes. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)

“Teamwork Projects is being used by everyone in our company. It’s our main project management tool and we’re using it to manage client projects as well as internal projects. It’s a great way to centralize all your efforts in one place so you can analyze capacity, stay on top of the projects and ensure everything gets done on time.”C-Level Executive in Marketing, Marketing and Advertising, 11-50 employees

“Teamwork does a very good job of communication between our company and the client. It helps us keep track of all the communication back and forth so things don’t get lost.”Administrator in Other, Design, 1-10 employees

“Our client is happy because they know what is going on and don’t have to wait until our weekly status to discuss.”Professional in Corporate, Marketing and Advertising, 11-50 employees

Planning and Productivity

Planning and Scheduling

Reviewers generally praise Teamwork.com for its planning and scheduling capabilities. Users appreciate the platform’s ability to effectively plan timelines, delegate tasks, and maintain strong follow-up through effective communication channels like alerts. However, some users have expressed concerns about the complexity of measuring productivity, with a few noting that they are spending more time working and less time planning. Despite some mixed opinions on specific features like pricing changes and calendar functionality improvements, the overall sentiment leans towards positive feedback regarding Teamwork.com’s planning and scheduling tools. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, , 9, 10, 11, 12, 13, 14, 15)

“Hard to measure, we are now spending more time working and less time planning.”Manager in Manufacturing, Machinery, 51-200 employees

“The pricing plans have changed quite a bit in the last two years and they have become considerably more expensive.”Administrator in Information Technology, Hospitality, 1001-5000 employees

“Planning the timeline; Depute the finance and workmen; Easy use and flexible with options.; Strong follow-up with effective communication like alerts.”Consultant in Quality Assurance, Consumer Electronics, 1001-5000 employees

Productivity Enhancement

Users consistently praise Teamwork Projects for its productivity enhancement features. They highlight how the platform has significantly improved team productivity, making project management more effective and efficient. The ability to allocate tasks to the right individuals and track progress has been particularly beneficial in maximizing productivity. Users appreciate the ease of deployment and usability of Teamwork Projects, which contributes to keeping teams cohesive and focused on achieving their goals. The platform’s capabilities for monitoring multiple projects from any location have also been commended for enhancing overall productivity. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Maximised team productivity.; Effective project management.; A location the right task to the right person.; Save time and money which could be used to hire more project managers.; Evaluation of urgent projects.; Have all projects management modules under single roof; Ease of deployment and usability.; Keeps teams as one.; Capabilities of monitoring several projects regardless where you are.”Director in Professional Services, Hospital & Health Care, 10,001+ employees

“Using Teamwork Projects has significantly increased flexibility and efficiency in our workplace. With the time-saving tools that Teamwork Projects offered, we were able to achieve a greater level of efficiency and our team was able to meet the deadlines of delivering projects. Our team has the freedom to work from any location which increased productivity. Teams in our company can work smarter and focus on the value they are bringing to work.”Professional in Human Resources, Staffing & Recruiting, 11-50 employees

“It has made us more efficient as a team.; It has made our communication better overall.”Professional in Other, Media Production, 51-200 employees

Task Lists and Timelines

Reviewers consistently praise Teamwork Projects for its task lists and timelines functionality. Users appreciate the intuitive nature of the platform, allowing for easy organization and tracking of tasks and timelines. The ability to create detailed task lists and set clear timelines has been highlighted as a key strength of Teamwork Projects. Additionally, users find the flexibility in adjusting timelines and the visibility into project progress through timelines to be valuable features. Despite some minor concerns raised about specific timeline features, overall sentiment towards Teamwork Projects’ task lists and timelines capabilities remains positive. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)

“Teamwork allows you to split up a project by task lists. This helps you see the nitty-gritty of what needs to be done.”Team Lead in Marketing, Marketing and Advertising, 11-50 employees

“We miss the feature to set a calendar of business days and holidays to make it easier the definition of timelines.”Director in Sales, E-Learning, 11-50 employees

“The ability to be flexible using standard tasks lists of board views (like Kanban boards) is extremely helpful for my team.”Project Manager in Other, Education Management, 201-500 employees

Tools and Features

Gantt Charts

Opinions vary on Teamwork.com’s gantt chart functionality. While some users find the gantt charts to be a helpful tool for tracking timelines and visualizing project progress, others express frustration with bugs and limitations. Users appreciate the ability to manage tasks using gantt charts but note challenges with integration and usability. The mixed feedback suggests that Teamwork.com’s gantt charts have room for improvement to better meet the diverse needs of users. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9)

“Terrible Gantt chart in the browser – bugs all the time, in my opinion.”Project Manager in Manufacturing, Architecture & Planning, 51-200 employees

“The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame.”Analyst in Information Technology, Computer Software, 51-200 employees

“The Gantt chart is the most helpful tool for us, not the rest.”Partner in Marketing, Retail, 1-10 employees

Template Utilization

User feedback on Teamwork.com’s template utilization is generally positive, with many highlighting the efficiency gained from utilizing project templates. Reviewers appreciate the time saved by not having to start projects from scratch and the ease of tracking project progress using templates. Some users suggest minor improvements in task template usability and the ability to mark tasks as billable or non-billable more effectively. Despite these minor suggestions, the consensus remains that Teamwork.com’s template utilization is a valuable asset in streamlining project workflows and enhancing productivity. (Source Reviews: 1, 2, 3, 4, , 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Project templates are a huge asset so we don’t have to recreate projects from scratch; Calendar is great for keeping track of company holidays, employees that are off, and project due dates; The ability for employees to track their time via clocking in and out for the day and tracking time for specific tasks for invoicing purposes is great.”Administrator in Corporate, Architecture & Planning, 11-50 employees

“CONS: Task templates are a little difficult to use. I think an improvement in using task templates would be helpful for things that are always repeated; Project templates would also be very helpful; Marking tasks that are billable or not billable.”Administrator in Other, Design, 1-10 employees

“It has helped us save time in starting new projects; we don’t need to start from scratch, we just use the templates; We are able to see things from a broader view, which has helped us know where each part of the project is — this saves us a lot of time.”Partner in Marketing, Retail, 1-10 employees

Communication Tools

User feedback on Teamwork Projects’ communication tools is generally positive, with many users highlighting the platform’s effectiveness in facilitating transparent and efficient communication within teams. The tool’s ability to centralize communication channels and streamline interactions has been commended for enhancing collaboration and ensuring that all team members are on the same page. Additionally, users appreciate the ease of use and accessibility of communication features, which have contributed to improved project coordination and overall productivity. While some users have noted minor drawbacks such as occasional delays in loading large projects, the consensus remains largely favorable towards Teamwork Projects’ communication tools. (Source Reviews: 1, 2, 3, 4, , 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Not great for communication: We integrate with MS Teams and it is working well.”Manager in Manufacturing, Machinery, 51-200 employees

“Teamwork has world-class support. We discovered an issue with Teamwork’s OneDrive integration, so we contacted support and they immediately took ownership of the problem and worked quickly to resolve it.”Director in Information Technology, Electrical/Electronic Manufacturing, 11-50 employees

“It replaces email and Slack for projects/tasks, so we have a way to send and track our requests. The calendar view also gives visibility into our comms, blog, and email schedules, which is great for leadership.”Manager in Marketing, Hospitality, 51-200 employees

System Features

Notification Systems

Users consistently highlight the notification system of Teamwork Projects as a standout feature, emphasizing its adaptability and effectiveness in keeping teams informed and engaged. The system’s ability to provide timely updates and customizable notifications tailored to specific project needs has garnered widespread praise. Additionally, users appreciate the system’s user-friendly interface and the ease with which notifications can be managed, contributing to a smoother project management experience. (Source Reviews: 1, 2, 3, 4, 5)

“Notifications system: very flexible and complete. It is possible to set key activities and follow them to receive automated notifications about their changes. It is also very flexible to set permissions per project.”Director in Sales, E-Learning, 11-50 employees

“Additionally, notifications filters would be great as well.”Manager in Other, Higher Education, 5001-10,000 employees

“Email notifications. I like that we have the option to send an email notification with task creation and we can also turn that off when we have several tasks being entered at once.”Employee in Marketing, Marketing and Advertising, 1-10 employees

Billing and Invoicing

Opinions on Teamwork.com’s billing and invoicing features vary among users. While some users appreciate the flexibility and ease of tracking billable time, others have raised concerns about changes in pricing plans mid-period and the complexity of the invoicing process. It seems that Teamwork.com’s billing and invoicing functionalities have received mixed reviews, with some users finding them beneficial for managing project finances efficiently, while others have encountered challenges with the billing structure and navigation. (Source Reviews: 1, 2, 3, 4, 5, 6, 7)

“I wouldn’t recommend it since they are changing the payment plans and raising the prices in the middle of the period that You have already paid for… If I had a budget for PM tool accepted and paid a yearly fee – how can it be raised in the middle of this period… for me, it’s highly unfair…”Project Manager in Manufacturing, Architecture & Planning, 51-200 employees

“We lose less billable time on projects. I would say we are now able to bill out about 90 to 95% of all billable time. Before Teamwork, we were only billing about 75%. The rest of the time would just get lost.”Administrator in Other, Design, 1-10 employees

“Teamwork is very flexible and handy for basic and medium project management tasks and administration, even covering basic invoicing for postpaid projects or outsourcing engagements.”Manager in Information Technology, Computer Software, 51-200 employees

Document Management

User feedback on Teamwork Projects’ document management capabilities is varied. While some users appreciate the integration with Google Drive and the ease of file management, others find limitations in attaching invoices and navigating the system. The platform’s document management functionality seems to be a point of contention among reviewers, with some praising its collaboration features and others expressing frustration with its complexities. Despite mixed opinions, Teamwork Projects’ document management tools play a significant role in facilitating communication and organization within projects. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10)

“Terrible Gantt chart in the browser – bugs all the time, in my opinion.”Project Manager in Manufacturing, Architecture & Planning, 51-200 employees

“Great file management — integrates with Google Drive.”C-Level Executive in Corporate, Marketing and Advertising, 1-10 employees

“Sometimes it gets a little confusing about where a comment is. Did the person comment on a file that was uploaded? A thread? Somewhere else?”Strategist in Marketing, Internet, 11-50 employees

Specialized Management

Marketing Project Management

Users consistently praise Teamwork Projects for its effective marketing project management capabilities. The tool is highly regarded for its ability to streamline marketing workflows, facilitate collaboration within marketing teams, and enhance project visibility. Reviewers highlight Teamwork Projects as a valuable asset for marketing agencies, enabling them to efficiently manage client campaigns, track tasks, and maintain clear communication channels. The platform’s user-friendly interface and customizable features cater well to the dynamic needs of marketing professionals, allowing for smooth project execution and successful campaign delivery. (Source Reviews: , 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)

“We are a marketing agency and we use Teamwork Projects for all of our clients as well as our internal marketing. It’s great for managing client campaigns including tasks, messages, files, links, milestones, etc. It is the first project management tool that we’ve found that actually does basically everything that we need.”C-Level Executive in Marketing, Marketing and Advertising, 11-50 employees

“It’s a great tool for project management. You’ll be able to learn how to use it pretty quickly, the dashboards are very intuitive and the user’s experience is overall very good. It’s a great tool for marketing agencies or anyone wanting to organize their projects.”C-Level Executive in Marketing, Marketing and Advertising, 11-50 employees

“The best type of project for Teamwork would involve a large set of people that need to be informed every step of the way. We have a 30-35 person team that is working on the project with various roles from marketing automation to project manager to account manager and all need to be in the know. Teamwork does that for us.”Professional in Corporate, Marketing and Advertising, 11-50 employees

Calendar and Deadline Management

User sentiment regarding calendar and deadline management in Teamwork Projects varies among reviewers. Some users praise the platform for its efficient calendar features that help in tracking project due dates and managing company holidays. They appreciate the ability to set deadlines and receive notifications, which aids in ensuring timely project completion. However, a few users express concerns about the platform’s limitations in setting business days and holidays on the calendar, as well as the complexity in defining dates and deadlines for activities. Despite these mixed opinions, the general consensus is that Teamwork Projects offers valuable tools for managing deadlines and schedules within projects. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9)

“Calendar is great for keeping track of company holidays, employees that are off, and project due dates.”Administrator in Corporate, Architecture & Planning, 11-50 employees

“Finding data is easy and time is not wasted. Teams are more aligned with projects and deadlines are met as required.”Professional in Human Resources, Staffing & Recruiting, 11-50 employees

“We miss the feature to set a calendar of business days and holidays to make it easier the definition of timelines.”Director in Sales, E-Learning, 11-50 employees

About the Author

TrustRadius Insights
TrustRadius Product Guides are created by synthesizing user reviews to identify commonly discussed topics. These guides highlight common use cases, frequently used features, and more. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions. If you feel something is missing or incorrect, please let us know.

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