CrowdCompass Buyer Guide
Thinking about purchasing CrowdCompass? Check out our in-depth buyer guide, synthesized from authentic user reviews. We’ve summarized users’ thoughts about how well CrowdCompass works for them.
Highlight the Right Reviews
Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.
Table of Contents
Engagement and Interaction
Attendee Engagement
Users consistently praise CrowdCompass for its effective attendee engagement features. The platform’s ability to facilitate real-time communication, personalized agendas, live polling, and interactive gamification has garnered positive feedback from reviewers. Attendees appreciate the push notifications, social media integration, and immediate feedback collection options provided by CrowdCompass. While some users have highlighted minor issues such as integration challenges with other tools and limited survey types, overall, the consensus is that CrowdCompass excels in enhancing attendee engagement at events. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“CrowdCompass is great for events where you have large crowds and need to be able to communicate to the group quickly. The apps are also great to help those attendees network with one another and find sessions or activity locations using the map function.” – Analyst in Information Technology, Events Services, 501-1000 employees
“The app helped modernize the experience for our attendees, and for a software company, it’s especially important to show that you are on the cutting edge. Feedback collection was made SO much easier, and more immediate, through the different features available to us.” – Manager in Marketing, Computer Software, 51-200 employees
“I always wished that the feedback collected through the session listings in the app would link back to Cvent and the Cvent certificate tool so that people could have been given their certificates of completion immediately after submitting their session feedback. That was the one area that I time and again wished would be improved upon.” – Manager in Marketing, Computer Software, 51-200 employees
Networking and Participant Interaction
Reviewers consistently praise CrowdCompass for its networking and participant interaction features. Users highlight the platform’s ability to facilitate connections among attendees, enabling them to engage with each other before and during events. The social wall and private messaging functions are particularly commended for fostering meaningful discussions and enhancing networking opportunities. Additionally, the app’s interactive maps and personalized schedules contribute to a more engaging and interactive experience for participants, further enhancing networking capabilities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Our participants could start networking with each other and planning meetings through the application before and during the conference.” – Director in Other, Non-profit Organization Management, 1-10 employees
“Our attendees love the social wall.” – Employee in Other, Think Tanks, 51-200 employees
Polling, Surveys, and Feedback
Users consistently highlight CrowdCompass’s polling, surveys, and feedback features as valuable tools for enhancing attendee engagement and gathering real-time insights. While some users express a desire for more advanced survey options and better integration with external platforms like Cvent, overall, the sentiment leans towards positive feedback regarding the platform’s ability to facilitate interactive communication and data collection during events. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Feedback collection was made SO much easier, and more immediate, through the different features available to us.” – Manager in Marketing, Computer Software, 51-200 employees
“Greatly reduced printing costs.” – Program Manager in Corporate, Financial Services, 10,001+ employees
“More survey types: It would be nice to have different survey types. The survey options right now are fairly basic.” – Director in Marketing, Hospital & Health Care, 201-500 employees
Event Management
Event Management and Planning
Users generally praise CrowdCompass for its effectiveness in enhancing event management and planning capabilities. The platform is highly regarded for its ability to streamline the organization of events, particularly for internal meetings and annual conferences. Users appreciate the ease of creating and managing event apps, as well as the integration with Cvent Event Management for a more cohesive event experience. Additionally, the feature that allows for targeted notifications in case of schedule and location changes is highlighted as a valuable tool for event planners. Despite some minor concerns raised by users, such as the need for easier participant profile creation and additional features like a calendar for meeting invites, the overall sentiment leans towards CrowdCompass being a reliable and efficient solution for event management and planning needs. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“CrowdCompass is great for small to medium conferences and when budgets are tight. If you are unable to create a lot of printed materials, CrowdCompass really helps.” – Director in Other, Non-profit Organization Management, 1-10 employees
“CrowdCompass is well suited for almost all types of events. It’s very easy to use and can be easily applied/customized for most events big and small.” – Program Manager in Marketing, Non-profit Organization Management, 501-1000 employees
“The app is used for all internal events and for clients! It can be used by any department that has an event!” – Project Manager in Other, Events Services, 501-1000 employees
Conference and Meeting Scheduling
Users generally praise CrowdCompass for its effective conference and meeting management features. Reviewers appreciate the platform’s ability to streamline scheduling, agendas, and session management for events of varying sizes. While some users found the app particularly beneficial for large meetings with complex schedules, others noted that it may not be necessary for smaller, less intricate gatherings. Additionally, users highlighted the convenience of having important event information readily accessible through the app, such as speaker details, vendor showcases, and real-time updates on agendas and locations. Despite some users expressing a desire for more intuitive initial profile creation and additional features like video uploads, overall sentiment leans towards CrowdCompass being a valuable tool for enhancing conference and meeting scheduling processes. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“I think it’s well suited for large meetings of 100+ people. I found it useful for our meetings that had multiple breakouts each day. We were also able to showcase speakers and vendors in a clean, easy to read way.” – Professional in Other, Insurance, 10,001+ employees
“Crowd Compass is imperative for large meetings, as there are so many features that can engage and inform your attendees. Mobile apps, in general, are a little less needed on incentive trips, however, we have used them in that capacity to publish attendee lists, locations of events, etc.” – Administrator in Customer Service, Events Services, 51-200 employees
“CrowdCompass is great for events where you have large crowds and need to be able to communicate to the group quickly. The apps are also great to help those attendees network with one another and find sessions or activity locations using the map function.” – Analyst in Information Technology, Events Services, 501-1000 employees
Content and Agenda Management
Users generally appreciate CrowdCompass for its robust content and agenda management features. The platform’s ability to deliver real-time communication, push notifications, and interactive agendas has been well-received by attendees. However, some users have expressed concerns about limitations in customizing home screen displays and integrating with other platforms like Cvent. Despite these drawbacks, CrowdCompass is praised for streamlining event information delivery, reducing paper usage, and enhancing attendee engagement through its content and agenda management capabilities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“CrowdCompass made it possible for us to ditch the massive amounts of paper that had traditionally been used during our annual meeting. And I’m not just talking agendas. The biggest paper saver was the ability to connect our user’s manual to the app so that people could view it electronically.” – Manager in Marketing, Computer Software, 51-200 employees
“It is easy for us to push our conference information to include maps, speaker bios, our agenda, and it’s easy to navigate. Setting up the mobile app was painless, and anyone could do this, you don’t have to be techy to make this all work well together.” – Employee in Customer Service, Professional Training & Coaching, 11-50 employees
“CONS: Hard to use with multiple languages; Hard to add agenda items; App game is great but would like to have more flexibility with when game starts.” – Manager in Marketing, Food & Beverages, 10,001+ employees
Technology and Applications
Mobile Event Apps
Users generally praise CrowdCompass’s mobile event apps capabilities. They appreciate the ease of use and the ability to customize the app design to suit their event needs. However, some users express a desire for better integration with Cvent and more flexibility in building within the app. Despite these minor concerns, the overall consensus is positive regarding the functionality and convenience of CrowdCompass’s mobile event apps. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“CrowdCompass is perfect for clients who would benefit from using an app on-site for their event. Really an event that has multiple moving parts, like a conference or seminar. CrowdCompass is great for customization without having to pay a ridiculous price for a custom app.” – Account Manager in Other, Events Services, 11-50 employees
“It’s a really easy platform to use. It integrates seamlessly with Cvent, so with a few clicks, your information is pushed through and ready to start previewing. It’s a huge benefit for your attendees to have your whole conference schedule in the palm of their hand.” – Professional in Professional Services, Architecture & Planning, 11-50 employees
“Easier ways for participants to create a profile initially. Some found it confusing. A calendar where participants can send each other invites for meetings. The ability to upload videos in the application.” – Director in Other, Non-profit Organization Management, 1-10 employees
Real-Time Updates and Notifications
User feedback regarding CrowdCompass’s real-time updates and notifications feature is predominantly positive. Many users appreciate the platform’s ability to swiftly communicate schedule changes, send out timely notifications, and provide live updates to attendees. The ease of making last-minute adjustments and the convenience of pushing notifications in real-time are highlighted as key strengths of CrowdCompass in enhancing event management efficiency. Users find the platform’s real-time capabilities beneficial in ensuring smooth event operations and keeping attendees informed promptly. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Great to send attendees reminders about upcoming sessions and schedule changes. Used the product during a recent event and it was helpful in sending updates and bringing the attendees together. It was the first time they used the app and it seemed well-received. Build out process could be easier and/or more refined.” – Account Manager in Corporate, Hospital & Health Care, 10,001+ employees
“Quick Comms: During the event, we use the in-app notification features for any last-minute changes (room shifts, session cancellations, etc) and that helps keep everyone abreast of the latest happenings. It saves a TON of time on the event planning end. If we didn’t have those in-app notifications, we’d have to station people at the door, put up much more signage, etc. any time there was a room change.” – Director in Marketing, Hospital & Health Care, 201-500 employees
“PROS: Push notifications: Real time messaging to all or groups of attendees.; Attendee Engagement: Utilizing social media to gain attention for the event.; Agenda: On the fly updates if needed, locations and speaker information.” – Administrator in Customer Service, Events Services, 51-200 employees
Integration with Other Platforms
User feedback on CrowdCompass’s integration with other platforms is somewhat mixed. While some users appreciate the ease of syncing data between CrowdCompass and Cvent, others express a desire for more robust integration features. Common requests include better synchronization of content updates and enhanced flexibility in sharing information across different platforms. Despite some challenges, users acknowledge the convenience of having event data automatically transferred into the app through integration with Cvent. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information; The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones; I would like a little more flexibility in some of the way you can build within the app.” – Analyst in Information Technology, Events Services, 501-1000 employees
“Better integration with Cvent: My dream, wish and hope is that all speaker and session content equally links to Cvent. If you make a change in CrowdCompass on say a session description, it will not be reflected in Cvent. It’s a bit of a drag because you absolutely have to work in two different apps.” – Director in Marketing, Hospital & Health Care, 201-500 employees
“If you are using Cvent to manage your event, CrowdCompass makes integration a breeze. All of our event data moved easily and automatically into the CrowdCompass app. I think there could be improvements relating to intuitiveness, but the convenience of the integration can’t be matched.” – Employee in Marketing, Financial Services, 51-200 employees
Operational Efficiency
Printing and Material Reduction
User feedback consistently highlights CrowdCompass’s printing and material reduction capabilities as a significant asset. Reviewers across various industries and event sizes applaud the platform for its ability to eliminate the need for printed materials, resulting in substantial cost savings and environmental benefits. The convenience of last-minute updates and the ease of making changes during events have been particularly lauded, showcasing CrowdCompass’s commitment to streamlining processes and reducing reliance on traditional paper-based resources. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“This year we stopped printing personalized schedules for attendees at our 1,000 person conference. Instead, their schedules were in the app. This accomplished several goals: it saved hours of work our interns used to have to spend merging and printing schedules, it saved money on printing, it saved paper (trees), and it drove up our app adoption rate.” – Employee in Other, Think Tanks, 51-200 employees
“CrowdCompass has saved us hundreds of man-hours when prepping for and on-site several of our large events and trips. The resource has allowed us to eliminate all printed materials, saving us several hundred $$ per event.” – Program Manager in Marketing, Civic & Social Organization, 11-50 employees
“It has been a huge time saver for us. Instead of printing all personalized information, it is now in the app!; It helped us save a lot of paper and printer ink.” – Program Manager in Corporate, Non-Profit Organization Management, 11-50 employees
Onsite Management and Support
Users consistently highlight CrowdCompass’s onsite management and support as a key strength of the platform. The dedicated support personnel are commended for their prompt assistance and personalized guidance, ensuring smooth event operations. Reviewers appreciate the ease of access to support resources and the proactive nature of the support team in addressing any issues that arise during events. The availability of onsite support options further enhances the overall user experience, contributing to a positive perception of CrowdCompass’s onsite management capabilities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
“Great, prompt support as needed.” – Employee in Other, Think Tanks, 51-200 employees
“Support was always there when I needed them, and the forums/community are great.” – Executive in Marketing, Information Technology & Services, 51-200 employees
“CrowdCompass has helped us stay on the forefront of event technology; CrowdCompass has saved us money by allowing us to easily communicate changes and eliminate the need for costly fixes when things fall apart onsite.” – Analyst in Information Technology, Events Services, 501-1000 employees
Registration and Ticketing
Users have expressed mixed opinions regarding CrowdCompass’s registration and ticketing functionalities. While some users appreciate the ease of registration and ticketing processes facilitated by the platform, others have highlighted areas for improvement. Feedback suggests that enhancements could be made to features such as the “add to my schedule” function, polling capabilities, and the intuitiveness of the map function. Despite these concerns, users acknowledge the platform’s ability to streamline event registration and ticketing processes effectively. (Source Reviews: 1, 2, 3, 4)
“The add to my schedule function needs improvement. It would have been nice to know the restrictions based on registration paths before we created those.” – Manager in Marketing, Information Technology and Services, 51-200 employees
“Everything has been through Cvent’s integrated platform and has been well suited for managing revenue/costs, staff resourcing, communications and streamline events at every stage from registration to post-event surveys, re-marketing, etc.” – Analyst in Information Technology, Hospital & Health Care, 51-200 employees
“We use CrowdCompass to create a cohesive transition from our registration to the event, through their event mobile app capabilities. It allows us to customize the app design for our clients, without having to spend an arm and a leg on creating a new app.” – Account Manager in Other, Events Services, 11-50 employees
Experience and Customization
Customization and Personalization
User feedback on CrowdCompass’s customization and personalization capabilities is varied. While some users appreciate the ease of customization and the ability to personalize content to suit their event needs, others express a desire for more advanced customization options and design flexibility. The platform’s ability to tailor the app to specific branding requirements is generally well-received, but there are calls for enhancements in terms of theme variety and icon options. Despite some limitations in customization features, users acknowledge the platform’s user-friendly interface and the convenience it offers in creating personalized experiences for event attendees. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded.” – Professional in Professional Services, Architecture & Planning, 11-50 employees
“CONS: More theme and design styles; More attractive icon options” – Employee in Other, Events Services, 51-200 employees
“It is easy to set up and for attendees to use. Integrations with Cvent Event Management are smooth. The design of the activity feed in the dynamic view is excellent and well received by our attendees.” – Administrative Assistant in Other, Education Management, 11-50 employees
“Really good for companies who are using a mobile app at many events throughout the year. You can clone the design and brand it and the price gets better the more you use. It’s great for big events with complex schedules and sessions. It’s less suited to smaller events and companies with a few events that change drastically every year.” – Administrator in Other, Non-Profit Organization Management, 201-500 employees
User Experience and Design
User feedback on CrowdCompass’s user experience and design is generally positive, with many reviewers highlighting the platform’s intuitive interface and clean design. Users appreciate the ease of navigation and the ability to customize the app to suit their event needs. Some reviewers suggest improvements such as more design options and enhanced customization features, but overall, CrowdCompass is praised for its user-friendly design and functionality. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“More theme and design styles; More attractive icon options.” – Employee in Other, Events Services, 51-200 employees
“The appearance of the app is very professional. Easy to access information in the app with easy to set up design. The map feature is important to us.” – Professional in Information Technology, Insurance, 51-200 employees
“Not to the much design flexibility; Not enough customization.” – Project Manager in Other, Events Services, 501-1000 employees
Gamification and Interactive Features
Users generally appreciate CrowdCompass’s gamification and interactive features, noting that these elements enhance the overall event experience by encouraging participation and networking among attendees. While some reviewers have expressed concerns about the level of customization available for gamification activities, the majority find the interactive features to be user-friendly and effective in facilitating communication and engagement throughout the event. Additionally, the ability to schedule appointments, conduct surveys, and provide personalized information through the app’s various functionalities has been well-received by users, contributing to a more dynamic and interactive event environment. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10)
“Gamification: We were able to encourage participants to become more involved in the conference by using CrowdCompass’s point system and offering prizes.” – Director in Other, Non-profit Organization Management, 1-10 employees
“Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded.” – Professional in Professional Services, Architecture & Planning, 11-50 employees
“You can customize the app to your specific needs really easily by using or not the different functionalities, and the level of visual customization is very high.” – Manager in Marketing, Computer Software, 51-200 employees
Marketing and Sponsorship
Event Marketing and Sponsorship
Users consistently praise CrowdCompass’s event marketing and sponsorship features. They highlight the platform’s ability to provide various sponsorship opportunities, such as splash screens, banner ads, and push-button notifications, which enhance the overall event experience. Additionally, users appreciate the ease of incorporating sponsorship shoutouts and ads, as well as the platform’s customization options that allow for tailored sponsor content. The ability to upload documents for last-minute changes and additional resources is also a standout feature that users find valuable in maximizing sponsorship benefits. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
“We were able to incorporate more sponsorship options through the application, such as splash screens, banner ads, and push-button notifications.” – Director in Other, Non-profit Organization Management, 1-10 employees
“CrowdCompass has saved us hundreds of man-hours when prepping for and on-site several of our large events and trips.” – Program Manager in Marketing, Civic & Social Organization, 11-50 employees
“The Crowd Compass app allows us to showcase all of these items in one simple place. We are able to monetize the design of the app by selling banner ads, splash screens, gamification items, and map pins to our sponsors and exhibitors.” – Professional in Professional Services, Architecture & Planning, 11-50 employees
Social Media Integration
Users consistently praise CrowdCompass’s social media integration features, highlighting its ability to enhance attendee engagement and boost social media presence. The platform’s integration with various social media platforms like Twitter and Flickr has been well-received, although some users have expressed a desire for additional integration with Instagram and Facebook. Despite this minor drawback, the overall sentiment towards CrowdCompass’s social media integration remains positive, with users noting the significant impact on event communication, networking, and attendee participation. (Source Reviews: 1, 2, 3, 4, 5, 6)
“Our social media posts and attendee engagement has quadrupled since we began using the mobile app.” – Director in Other, Mental Health Care, 1-10 employees
“Great for meetings of 20+, especially if there are different simultaneous side meetings/events. The platform does a great job providing the opportunity to upload additional resources, speaker details, and allows for social media integration.” – Program Manager in Marketing, Civic & Social Organization, 11-50 employees
“CONS: Grouping attendees understanding how grouping works and if you have attendees going to see multiple things but only one them to see a certain selection.” – Manager in Information Technology, Events Services, 1-10 employees