B2B Connection

Information and resources for technology buyers

2024 B2B Buying Disconnect Report: The Year of the Brand Crisis by Kristi Gamboni
B2B Review Sites Are Losing Buyer Confidence. Introducing Buyer Intelligence. by Vinay Bhagat

We are excited to announce the Top Rated Network Performance Monitoring Tools for 2019! Top Rated awards showcase today’s top-of-the-line product in Network Performance Monitoring based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor (NPM) is a network monitoring solution supporting multi-network infrastructures. NPM is designed to help IT administrators in preventing outages, troubleshooting issues, and managing network alerts. On TrustRadius, reviewers of SolarWinds NPM primarily use it at enterprises (44%) and midsize companies (43%). Reviewers enjoy easy network discovery and mapping, customizable alerting, as well as total extensibility to cover network monitoring and management needs via the comprehensive SolarWinds product line. “We use NPM for the Monitoring of network devices across the whole organization for all our offices around the world. We are using Netpath services as well as the user device tracker, NetFlow etc. to monitor and troubleshoot various issues on a […]

We are excited to announce the Top Rated Platform-as-a-Service (PaaS) Solutions for 2019! Top Rated awards showcase today’s top-of-the-line product in Platform-as-a-Service (PaaS) Solutions based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: AWS Lambda AWS Lambda is a serverless compute service for firing event-based scripts, delivered on a lean pay-for-what-you-use basis. Sometimes described as a Function-as-a-Service (FaaS), Lambda allows the user to run code for applications and services without administration. The obvious benefit is that enterprises may gain scalable computing resources without provisioning and managing servers. On TrustRadius, AWS Lambda is reviewed by users at companies of all sizes. Reviewers appreciate its easy integration with related AWS services, its fair and affordable pay-per-use model with accurate sub-second metering, as well as its high availability and “endless” scale. “AWS Lambda is used by the programming department and allows to coordinate applications, without a server, in a very fast, […]

Today, we awarded 2019 TrustRadius Top Rated badges to a number of outstanding Infrastructure & Development tools. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. While many software categories have multiple products that earned a 2019 Top Rated badge (find them all on our blog here), this year five Infrastructure & Development software categories have only one Top Rated winner. These products stand above the rest in each of their respective categories. Here are the five categories and their stand-out products:  Application Infrastructure Software – Nginx API Management Tools – Postman .Net Development Services – Visual Studio IDE Virtualization Management Tools – SolarWinds Virtualization Manager IT Asset Management Software – ServiceNow Here’s a closer look at these outstanding Application Infrastructure & Development tools:  NGINX Application infrastructure software is purpose-built to support the development, integration and delivery of enterprise applications. NGINX offers an open source web server designed for high performance delivery. Open […]

We are excited to announce the Top Rated Password Manager Software for 2019! Top Rated awards showcase today’s top-of-the-line Password Manager products based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: LastPass LastPass is a password manager built around maintaining user privacy. While remembering only a single master password, which is encrypted at the device level, users are able to allow LastPass to create highly secure passwords for the multitude of apps and devices they use. LastPass is available free for a single user, with per user pricing for businesses. On TrustRadius, users of LastPass primarily work in small or midsize businesses (88%) across diverse industries. Reviewers who are IT administrators managing security and access for large teams say they enjoy LastPass’ Active Directory sync with automated provisioning, as well as the drastic reduction in password reset requests from employees. “LastPass is recommended both for professional and home users. It shines as an […]

We are excited to announce the Top Rated Disaster Recovery Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Disaster Recovery Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: Veeam Backup & Replication Veeam Backup & Replication is a disaster recovery tool aimed at virtual systems. Veeam supports planned failover and one-click failover for entire sites. From backed-up and replicated VMs, the tool can recover VMs, files, or application items. Its role-based self-service system allows individual users to backup and restore their VMs. Powershell support and a RESTful API help users automate tasks and integrate Veeam with other applications. Most (52%) Veeam Backup & Replication users on TrustRadius are from midsize companies. Its set-and-forget reliability and efficient recovery capabilities make Veeam popular with reviewers. “Within 30 days of going live with the VEEAM Backup and Replication solution, our primary data center experienced a city-wide disaster event..Using the Veeam Solution […]

We are excited to announce the Top Rated Nonprofit Fundraising Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Nonprofit Fundraising based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Classy Classy provides a suite of fundraising tools for nonprofits. This includes the Classy Manager fundraising campaign management hub and the company’s Donation fundraising website building and hosting tool, as well as tools to provide a platform for specific kinds of fundraising. These tools include the Peer-to-Peer Fundraising workflow and collaboration tool, Classy Crowdfunding campaign builder, and the Classy Events app for launching event pages and guest management (e.g. ticketing, emailing). On TrustRadius, Classy has been reviewed primarily by users working in small nonprofits and organizations (82%). Classy’s reviewers favor its front-end design, describing it as attractive and highly customizable for providing a branded, seamless experience for donors, as well as Classy’s easy to understand dashboard and reporting which is helpful […]

We are excited to announce the Top Rated Agile Development Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Agile Development Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: JIRA JIRA is a project and task management tool with support for agile development. Each project in JIRA is formed from collections of issues. Issues can be viewed and managed in boards and timelines. Customizable workflows help managers adapt the tool to their needs. To track progress, the software provides several options for real-time reporting. Integrations with version control and build automation tools plug JIRA directly into the development pipeline. Users from midsize companies make up a little over a third (38%) of the JIRA userbase on TrustRadius. Reviewers value JIRA’s customizability for each team’s needs, robust integrations, and powerful search and filter tools. “Bugs or feature requests are created throughout the whole company and then triaged into actionable tasks. […]

We are excited to announce the Top Rated Data Discovery and Visualization Platforms for 2019! Top Rated awards showcase today’s top-of-the-line products in Data Discovery and Visualization Platforms based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: TIBCO Spotfire TIBCO Spotfire is a data analytics platform with discovery and visualization features. It offers data wrangling tools alongside its visualizations, allowing users to combine and modify data sources as they go. Spotfire’s analytical engine can find and display trends, outliers, and patterns without manual analysis. The platform also includes pre-built predictive analytics functions. Live data dashboards help users make real-time decisions. A majority (57%) of TIBCO Spotfire’s users on TrustRadius are from enterprise-level organizations. Reviewers value Spotfire’s support for custom functions, smooth integration with many sources of data, and shallow learning curve. “Various data connectors [provide] seamless connections to a huge number of data sources from Spotfire…An extremely powerful product, yet it’s very easy […]

Today, we awarded the 2019 TrustRadius Top Rated badges for Antivirus Software. Top Rated awards showcase today’s top-of-the-line  Antivirus products based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Malwarebytes Malwarebytes provides IT professionals with a fast, low-footprint anti-malware solution. It scans for ransomware, spyware, and rootkit technology, and can quarantine or remove the threats it uncovers.Malwarebytes also blocks scam websites and prevents apps or web browsers from being infected. A large majority (85%) of Malwarebytes users on TrustRadius are from small or midsize businesses. Its users consistently praise Malwarebytes’ silent yet comprehensive scan, which is easily deployed and can be run in tandem with other antivirus software. Users also give high praise to Malwarebytes antivirus capabilities as well. “I use Malwarebytes on my work laptop and personal workstation computers. We use Malwarebytes in both Windows and Mac environments. We trust Malwarebytes to protect our computers from any malicious websites and ransomware attacks […]

We are excited to announce the Top Rated Unified Endpoint Management (UEM) Software for 2019! Top Rated awards showcase today’s top-of-the-line products in UEM Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Ivanti Unified Endpoint Manager Ivanti Unified Endpoint Manager is an endpoint management tool aimed at enterprise-level organizations. Ivanti features always-on agent and agentless device discovery. Administrators can use its dashboard to update or migrate operating systems and manage logon policy. It also features software distribution and reclamation. Its data visualization tools and customizable reports help administrators and managers understand the state of their network. Ivanti UEM is designed for businesses with lots of devices, which is why most (55%) of its users on TrustRadius are from enterprise-level organizations. Reviewers appreciate Ivanti UEM’s detailed reporting, powerful remote control capability, and asset management tools. “[Ivanti UEM] allows us to manage several hundred machines with minimal staff. We also have it integrated […]

We are excited to announce the Top Rated Computer-Aided Design Software for 2019! Top Rated awards showcase today’s top-of-the-line CAD products based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: SOLIDWORKS SOLIDWORKS from Dassault Systemes is a solid modeling and CAD application suite popular among engineers at larger enterprises and also available with special licensing options for academic learning and entrepreneurial ventures. SOLIDWORKS is used commercially for mechanical and electrical design, quality management, and also technical publication. On TrustRadius SOLIDWORKS is mostly reviewed by users who work in engineering (66%) across many industries, and across companies of all sizes; a small majority of reviewers (57%) are working in midsize companies. Reviewers describe a smooth workflow for building even complex models with a clear, responsive graphical UI, solid performance while simulating, as well as its extensive library of tools, add-ons, and modules. “Being the number one PC-based 3D solid modeling CAD package on the […]

We are excited to award 2019 TrustRadius Top Rated badges to a number of outstanding Developer & Administrator tools! Top Rated awards showcase today’s top-of-the-line products in IT based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. While many software categories have multiple products that earned a 2019 Top Rated badge (find them all on our blog here), this year five IT and development software categories have only one Top Rated winner. These products stand above the rest in each of their respective categories. Mobile Device Management (MDM) Solutions – Jamf Pro Mobile App Development Tools – Zeplin Identity Management Software – Okta Workforce Identity Build Automation Tools – Jenkins Endpoint Backup Solutions – Acronis Backup Here’s a closer look at these outstanding IT & Dev tools:  Jamf Pro Jamf Pro is an automation-driven mobile device management (MDM) tool for securing mobile Apple products (e.g. iPad, iPhones). Jamf Pro may be used for asset tracking, patching and provisioning, configuration profile management, and for providing user self-service, for which Jamf Pro now supports custom branding if desired. The product features per-device pricing with volume discounting, and […]

We are excited to announce the Top Rated Student Management Systems for 2019! Top Rated awards showcase today’s top-of-the-line product in Student Management based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Blackbaud’s Education Management Solutions (formerly the “On” series of products for K-12) provide schools with a complete integrated suite for student and learning management. Blackbaud’s learning suite provides tools for managing student attendance, grades, registration and scheduling. Forms are easily built, customized, and shared in Blackbaud, using its form builders, checklists, and sharing tools. Blackbaud’s education suite includes an in-built learning management system (LMS) featuring automated grading and collaboration tools, and a content management system (CMS) for a school website. On TrustRadius, reviewers come from a mix of public schools, private schools, religious schools, and preparatory schools. Users of Blackbaud’s Education Management solutions appreciate saving time on grading and attendance taking with […]

We are excited to announce the Top Rated Version Control Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Version Control Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: Git An industry standard, Git is a free and open-source version control system. Git is designed for fast, simple branching and merging. It passively backs up projects by requiring users to clone each repository they work on. Users can add multiple changes into one “staging area” for review before actually submitting changes. Git has a large developer community and many free resources. Users from midsize companies make up a small majority (39%) of Git users on TrustRadius. Reviewers value Git’s reliability, efficient branching and merging, and abundance of experienced developers. “Most developers today are not only familiar with Git, but have used it everywhere they’ve worked…I would recommend it to anyone, whether it’s an individual working on their own project, […]

We are excited to announce the Top Rated Application Lifecycle Management (ALM) Tools for 2019! Top Rated awards showcase today’s top-of-the-line products in ALM based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: JIRA Software JIRA Software from Atlassian is a popular agile project management tool supporting application lifecycle management (ALM) by providing issue tracking and a development roadmap, and configurable workflow for organizing and tracking task completion. For this, JIRA provides the familiar kanban or scrum workflows, as well as customizable task-oriented workflows allowing developers to pull elements as they need them to best match their project. On TrustRadius, JIRA Software is more frequently reviewed than any other ALM or Project Management tool, with a relatively strong proportion of reviews provided by users from large enterprises (40%). JIRA reviewers state that the product’s unique organizational schema such as stories and epics, and overall flexible workflow make it an ideal ALM tool for […]

TrustRadius Top Rated **This post was updated on July 19, 2019 to reflect recent changes in the ATS industry.** Today, we awarded the 2019 TrustRadius Top Rated badges for Applicant Tracking Systems (ATS). The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Applicant Tracking Systems (ATS) An Applicant Tracking System (ATS) helps recruiters and HR teams manage their recruitment efforts. The system contains a database of candidates that automatically imports new candidates and their applications from connected job listings. From within the software, recruiters can contact applicants via email or through professional social networks such as LinkedIn. Most ATS products include tools to help recruiters post job listings on job search sites or the company websites. Some products support active recruitment methods, providing ways for recruiters to search for, talk to, and keep track of potential candidates—even if they haven’t applied for a job yet. Resume parsing and management, background checks, duplicate prevention, […]

Today, we awarded the 2019 TrustRadius Top Rated badges for Account-Based Marketing (ABM) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Here are the winners: Groove Groove is a multi-faceted sales engagement platform used for account-based sales, providing sales acceleration through CRM and email or calendar integrations, and campaign automation through its “Groove Flow” process engine.  Groove also offers sales enablement through it’s email tracking and sales analytics. Just for ABM, Groove provides account-level analytics and account-based campaign prioritization. Beyond CRM and calendar integration, Groove notably integrates with LinkedIn Sales Navigator, allowing sales reps to connect to important contacts or integrate InMail at various stages of their campaigns. On TrustRadius, the majority of Groove users are from  mid-size companies (67%). Reviewers on TrustRadius love Groove’s workflow consolidation and streamlining for reaching out to large numbers of contacts, its sales acceleration features such as calendar and CRM sync with email (inbound and […]

Today, we awarded the 2019 TrustRadius Top Rated badges for Heatmap and Session Recording Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Here are the winners: Hotjar Hotjar is a heatmap and session recording tool that enables marketers to see and understand their website’s conversion funnel. It allows marketers to replay user activity, tag recordings and take notes, as well as suppress user actions that are not meaningful. Hotjar also features a survey tool, which allows UX designers to reach out and quickly gather feedback from site users about their behavior. Hotjar offers pricing for individuals and agencies, and includes a special plan for startup companies.  It is used by marketers and UX designers across companies of all sizes. A majority of  Hotjar users on TrustRadius work in small business and marketing agencies (53%). These users appreciate the interpretability of Hotjar’s recordings and heatmaps, and how it can be used to […]

Today, we awarded the 2019 TrustRadius Top Rated badges for Marketing Analytics Tools. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Here are the winners: HubSpot  HubSpot is a marketing automation platform that is well suited for use by SMBs and growing businesses. It includes features like A/B testing capabilities, ability to generate customized campaign reports, and tracking of metrics such as email open rates and click through rates. HubSpot offers a one-stop automation platform for multiple marketing channels – email, social media, and video. Other features include email marketing, the capacity for hundreds of marketing automation flows, ad management, chatbots, attribution reporting, and SEO tools.  Users of HubSpot on TrustRadius primarily work for small (51%) and midsize (25%) businesses. HubSpot reviewers are impressed with HubSpot’s traffic tracking, marketing automation, analytics capabilities, Gmail integration, and its integrated platform, which helps streamline workflow. “We use HubSpot for our own organization’s marketing and our […]

Today, we awarded the 2019 TrustRadius Top Rated badges for Social Media Customer Service Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Here are the winners: Bold360  Bold360 is a customer service solution that enables users to provide personalized customer interactions at scale and helps managers assess agent performance . Bold360’s AI-powered chatbot can engage prospects and customers in conversations customized to their own experience and connect these conversations across channels. These channels include live chat, email, Facebook Messenger, website self-service, SMS, Twitter, and video chat. Features such as the current queue status, canned messages, open chats, and new message alert pop-ups help agents manage their workload, and filter and respond to messages with ease.  One key feature of Bold360 is its real-time messaging, and quick responses. In turn, this also enables simple, cross-departmental communication.  Bold 360 users on TrustRadius primarily hail from enterprises (74%). Reviewers on TrustRadius praise Bold360 for […]