Square Appointments Product Guide
What do users really think about Square Appointments? This product guide was created utilizing real, vetted user reviews and will help you get to the nitty-gritty details about where Square Appointments performs well, and where it may have room for improvement.
Highlight the Right Reviews
Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.
Table of Contents
Client and Appointment Management
Booking and Scheduling
Users generally praise Square Appointments for its efficient booking and scheduling capabilities. The software is commended for its ease of use in managing appointments, coordinating schedules, and ensuring proper time allocation for bookings. Reviewers highlight the platform’s ability to streamline the booking process for various tasks, such as setting up appointments with clients, booking conference rooms, and scheduling boat rentals. Additionally, Square Appointments is lauded for its user-friendly interface, intuitive design, and real-time availability features that enhance the overall booking and scheduling experience for both businesses and clients. (Source Reviews: 1, 2, 3, 4, 5, 6, 7)
“Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages.” – Manager in Finance and Accounting, Hospitality, 501-1000 employees
“Square Appointments is great for booking boat rentals that have variable times. Square Appointments works for all of our needs.” – C-Level Executive in Other, Recreational Facilities & Services, 1-10 employees
“Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.” – Partner in Professional Services, Photography, 1-10 employees
Calendar Management
Users consistently highlight Square Appointments’ calendar management as a key strength, emphasizing its ability to streamline appointment scheduling and task coordination. The software’s integration with Google Calendar is particularly lauded, enabling smooth synchronization and efficient management of appointments. While some users mention minor areas for improvement, such as real-time availability features for customers, the overall sentiment leans towards positive experiences with Square Appointments’ calendar management functionalities. (Source Reviews: 1, 2, 3, 4, 5)
“Helps to manage appointments and other tasks seamlessly, with little to no effort. Keeps track of more than just appointments and helps you manage client base, inventory and more.” – Engineer in Information Technology, Government Administration, 1001-5000 employees
“Great for booking and managing appointments. This software is very user-friendly due to its simplicity.” – Manager in Finance and Accounting, Hospitality, 501-1000 employees
“Square had good interoperability with Google Calendar, so all of our calendars were in sync.” – Partner in Professional Services, Photography, 1-10 employees
Client and Customer Management
Users consistently highlight Square Appointments’ client and customer management capabilities as a key strength of the platform. They appreciate the ease of scheduling appointments with clients and colleagues, as well as the system’s ability to streamline tasks and automate scheduling processes effectively. While some users mention minor drawbacks such as the need for better customization options and clearer payment connections, overall, Square Appointments is praised for its user-friendly interface and reliable customer support in managing clients and customers efficiently. (Source Reviews: 1, 2, 3, 4, 5, 6)
“Helps to manage appointments and other tasks seamlessly, with little to no effort. Keeps track of more than just appointments and helps you manage client base, inventory and more.” – Engineer in Information Technology, Government Administration, 1001-5000 employees
“Our business is in the service industry. We needed a scheduling system that was flexible and simple for our clients to quickly book. A platform that is simple, yet clean and modern.” – Director in Corporate, Information Technology & Services, 11-50 employees
“Square Appointments is an almost perfect fit for startups, definitely, and the Solopreneur and small businesses. They have all the things you need to succeed.” – Professional in Professional Services, Computer Software, 1-10 employees
Financial and Transaction Management
Payment Processing
Users generally appreciate Square Appointments for its comprehensive approach to scheduling and payment processing. When it comes to payment processing specifically, opinions vary among users. Some users find Square Appointments’ payment processing capabilities to be efficient and reliable, enhancing their overall experience with the platform. However, others have expressed concerns about the clarity of the connection to payments and have suggested improvements in customization options and customer support related to payment processing. Despite these mixed opinions, Square Appointments continues to be valued for its integration with Google Calendar and its ability to automate tasks effectively. (Source Reviews: 1, 2, 3)
“Helps automate tasks and schedules/appointments with clients and colleagues very well.” – Engineer in Information Technology, Government Administration, 1001-5000 employees
“Square Appointments is well suited for our needs and offers more than that.” – Director in Corporate, Information Technology & Services, 11-50 employees
“Connection to payments not very clear.” – Engineer in Information Technology, Government Administration, 1001-5000 employees
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