How customer voice
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What is a business buzzword, and what makes them the worst? Words become annoying buzzwords when they get overused, frequently misused, or are just plain vague. Terms with a perfectly good plain-English counterpart are especially hated. It’s a classic mark of jargon! If there’s a different word that you would say if you weren’t at work, check yourself: you’re probably using business jargon. Based on a recent TrustRadius survey, here is the ultimate list of the 119 most-hated business buzzwords. These corporate cliches, in order of most-mentioned to least-mentioned, are full of juicy jargon, vague terminology, obscure metaphors, and problematic turns of phrase. The 119 Worst Business Buzzwords for 2024 Whew! That’s a lot of jargon. Why TrustRadius cares about business buzzwords You might be asking yourself, “Why does a review site care about how many business buzzwords I hear every day at work?” Well, the words and feelings you have at work are the lifeblood of our business. That’s exactly what a review is, after all. (And ours are some of the longest in the industry–over 400 words on average.) We’re in a unique position. We connect professionals who buy and use business technology with each other. We also […]

Earlier this year, we awarded the 2024 TrustRadius Top Rated badges for Help Desk Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores.

Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right help desk software based on your needs and current industry trends.

The options for sales technology are endless. From niche solutions solving one or two problems to robust platforms that seemingly do it all, sales teams are spoiled for choice and overwhelmed. With all of this abundance comes a potential pitfall: tech stack bloat. When you have too many tools—or the wrong ones—your sales efficiency can take a hit, costing both time and money. In 2024, knowing how to prioritize tech investments is more crucial than ever.

In today’s fast-paced business environment, a successful go-to-market (GTM) strategy hinges on the seamless alignment of Sales, Marketing, and Customer Success (CS) teams. However, achieving this alignment is easier said than done. Misaligned objectives, fragmented processes, and the challenges of remote work often stand in the way.

TrustRadius implemented a methodology on our category pages to highlight products that have the information that buyers need to make a confident purchase decision. Here’s how it works.

As AI technology continues to evolve, businesses are faced with the critical decision of choosing the right technology vendors for their operations. This decision is often a balancing act between opting for well-established brands and exploring newer brands with cutting-edge AI capabilities. The choice can significantly impact how businesses operate and innovate, making it essential to weigh the pros and cons carefully.

Purchasing the right HR management software product for your business is crucial and challenging. That is why our research team analyzed buyer research behavior and vetted user reviews to bring you the most popular HR management software products for enterprise (>1,000 employees) companies in 2024.

Ever wondered how HCL AppScan’s users think it performs? Our detailed guide, synthesized from honest user experiences, can help you figure out what works well and what doesn’t. Discover the strengths and weaknesses of HCL AppScan before making a purchase decision. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Application and Software Security Application Security Testing Mobile Application Security Software Development Security Security Management and Compliance Vulnerability Management Security Remediation Strategies Security Reporting and Compliance Application and Software Security Application Security Testing Reviewers consistently highlight HCL AppScan’s application security testing as a standout feature, emphasizing its ability to identify vulnerabilities and flaws in both dynamic and static environments. Users appreciate the comprehensive coverage across various […]

Thinking about purchasing IXL Learning? Our product guide was crafted from our vetted user reviews to give you insights into how the product performs for its current customers. Find out where IXL Learning excels and discover potential pitfalls before you buy. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Instruction and Curriculum Student Engagement and Progress Monitoring Adaptive Learning and Diagnostic Tools Curriculum Standards Alignment Classroom Management and Integration Classroom Integration and Management Homework and Assignments Management Teacher Resources and Support Instruction and Curriculum Student Engagement and Progress Monitoring Users consistently highlight the effectiveness of IXL Learning in tracking student progress and enhancing student engagement. The platform’s ability to monitor progress in real-time and provide […]

Interested in discovering how Deel really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Deel from those who know it best. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Global Workforce Management Global Payroll Management International Hiring and Onboarding Employee and Contractor Payments Financial Operations and Compliance Contract Management and Compliance Multi-Currency Transactions Transparent and Low-Fee Financial Operations Global Workforce Management Global Payroll Management Users have expressed varying opinions regarding Deel’s global payroll management functionality. While some users appreciate the platform’s ability to facilitate legal hiring processes and streamline payroll operations across different jurisdictions, others have highlighted issues such […]

Thinking about purchasing Network Solutions? Check out our in-depth guide, synthesized from authentic user reviews. We’ve summarized users’ thoughts about how well Network Solutions works for them. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Email and Communication Email Services Customer Support and Service Domain Services Domain Registration Domain Transfers Domain Forwarding Email and Communication Email Services Opinions on Network Solutions’ email services are diverse among reviewers. Some users praise the reliability and functionality of the email services, highlighting its ease of use and solid performance. However, others express frustration with delays in resolving email-related issues, citing challenges in accessing higher-level technical support and experiencing prolonged wait times for problem resolution. The general consensus seems […]

Interested in discovering how Kashoo really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Kashoo from those who know it best. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Software Usability Mobile Accounting Applications UI/UX Design in Accounting Software Customization and Advanced Features Financial Management Accounting Tools Expense Tracking Software Usability Mobile Accounting Applications Users consistently highlight the convenience and efficiency of Kashoo’s mobile accounting applications. The ability to access and manage accounting tasks on-the-go through the mobile app is a standout feature for many reviewers. While some users mention minor limitations such as multi-currency support or customization options, […]

What do users really think about eClinicalWorks? This product guide was created utilizing real, vetted user reviews and will help you get to the nitty-gritty details about where eClinicalWorks performs well, and where it may have room for improvement. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Clinical Management Electronic Health Records (EHR) Patient Management Medication Management User Support and Experience Access and Security User Experience and Interface Customer Service and Support Clinical Management Electronic Health Records (EHR) Users generally have mixed opinions about eClinicalWorks’s electronic medical record (EMR) system. Some users appreciate the system’s ability to store patient medical records and provide access through various devices, while others find the interface cumbersome and inefficient […]

Thinking about purchasing Sprout Social? Check out our in-depth guide, synthesized from authentic user reviews. We’ve summarized users’ thoughts about how well Sprout Social works for them. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Content Management Social Media Scheduling Content Publishing and Management Engagement and Interaction Analytics and Insights Analytics and Reporting Social Listening and Monitoring Brand and Audience Insights Strategy and Operations Strategy and Planning Team Collaboration and Workflow Multi-Platform Management Marketing and Customer Engagement Marketing and Campaigns Customer Service and Response Client Management User Experience User Experience and Usability Pricing and Cost Efficiency Technical Aspects Integration and Automation Performance and Statistics Content Management Social Media Scheduling Users consistently praise Sprout Social for […]

Thinking about purchasing Yoast? Our product guide was crafted from our vetted user reviews to give you insights into how the product performs for its current customers. Find out where Yoast excels and discover potential pitfalls before you buy. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents SEO Fundamentals SEO Basics SEO for Beginners and Non-Technical Users SEO Best Practices and Recommendations Content and Writing Content Optimization Writing and Editing for SEO Readability and Content Quality Technical SEO and Site Structure Site Structure and Technical SEO SEO for Developers and Technical Users Link Management and Sitemaps Tools, Analytics, and Performance SEO Tools and Features SEO Analytics and Score Improvement Google Search and SERP Ranking SEO […]

Interested in discovering how Snowflake really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Snowflake from those who know it best. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Data Processing and Analytics Query Processing and Analytics Compute and Performance Optimization Real-Time Data Processing Data Management and Storage Cloud Data Warehousing Data Storage Solutions Structured and Semi-Structured Data Management Development, Deployment, and Management Database and Schema Design Development and Deployment Cost Management and Efficiency Scalability, Sharing, and Collaboration Scalability and Elasticity Data Sharing and Collaboration Data Lakes and Warehousing Integration, Security, and Compliance Data Integration and ETL Processes Security […]

Interested in discovering how Epic really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Epic from those who know it best. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Patient and Staff Management Patient Care Improvement Physician and Staff Training Support Staff Resources Health Information Management Health Records Management Data Entry and Accuracy Electronic Health Records (EHR) Features Patient and Staff Management Patient Care Improvement Reviewers across various testimonials have expressed a mix of opinions regarding Epic’s patient care improvement capabilities. While some users highlight the software’s ability to enhance patient care processes such as interdisciplinary communication, patient communication, […]

Ever wondered how TelemetryTV’s users think it performs? Our detailed guide, synthesized from honest user experiences, can help you figure out what works well and what doesn’t. Discover the strengths and weaknesses of TelemetryTV before making a purchase decision. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Engagement and Community Information Staff and Student Engagement Community and Parent Information Educational and Communication Technologies Digital Signage Solutions Educational Communication Tools Engagement and Community Information Staff and Student Engagement Users consistently praise TelemetryTV for its effective communication with students and staff. The reviews highlight that the platform facilitates real-time updates and information sharing, enhancing engagement among the school community. Teachers and students appreciate the platform’s ability to […]

Interested in discovering how Freelancer.com really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Freelancer.com from those who know it best. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Financial Management and Transactions Payment and Funds Management Project and Account Management Project Management and Tracking Account Verification and Security Financial Management and Transactions Payment and Funds Management Users are critical of Freelancer.com’s handling of money, accounts, and fund transfers. Reviewers express frustration over issues such as locked funds, unexplained deductions, and delays in processing payments. Some users report difficulties in accessing their earnings and encountering unexpected charges for various […]

Thinking about purchasing Sendible? Our product guide was crafted from our vetted user reviews to give you insights into how the product performs for its current customers. Find out where Sendible excels and discover potential pitfalls before you buy. Highlight the Right Reviews Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue. Choose a company size: –Select a Size–1-10 employees11-50 employees51-200 employees201-500 employees501-1000 employees1001-5000 employees5001-10,000 employees10,001+ employees Choose a department: –Select a Department–Information TechnologyOtherMarketingFinance and AccountingCorporateSalesEngineeringHuman ResourcesCustomer ServiceProfessional ServicesProduct ManagementResearch & DevelopmentLegalManufacturingQuality AssuranceSocial Media Choose an industry: –Select an Industry–Information Technology & ServicesComputer SoftwareFinancial ServicesConstructionMarketing & AdvertisingEducation ManagementRetailNon-profit Organization ManagementHospital & Health CareTelecommunicationsHealth, Wellness and FitnessInsuranceBankingReal EstateGovernment AdministrationAutomotiveAccountingComputer & Network SecurityOil & Energy Table of Contents Social Media Management Social Media Scheduling Multi-Platform Management Account and Profile Management Engagement and Analytics Reporting and Analytics Social Listening and Engagement Customer Service and Support Social Media Management Social Media Scheduling Users generally appreciate Sendible’s efficient social media scheduling capabilities. The tool’s ability to streamline the process of scheduling and managing posts across multiple platforms for various clients has been well-received. Users find Sendible user-friendly and effective […]