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Jolt Product Guide

TrustRadius Insights
July 2, 2024
Product Guides, Vertical-Specific

Jolt Product Guide

Interested in discovering how Jolt really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Jolt from those who know it best.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.






Workforce Management

Task Management

User feedback consistently highlights Jolt’s task management features as a key strength of the platform. The ability to create, assign, and track tasks through checklists has significantly improved operational efficiency for businesses across various industries. Users appreciate the ease of use and customization options available for creating task lists, as well as the real-time visibility into task completion rates. Jolt’s task management functionality has proven to be a valuable tool for enhancing productivity and accountability within organizations. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Jolt allows employees to be able to make shift switch requests in seconds.”General Manager in Other, Restaurants, 11-50 employees

“It has made my life as a restaurant owner significantly easier through the use of lists.”C-Level Executive in Other, Food & Beverages, 51-200 employees

“The addition of timers for tasks was HUGE! Thank you.”Executive in Other, Hospitality, 11-50 employees

Employee Scheduling

Users generally find Jolt’s scheduling feature to be a key asset in enhancing their workforce management. While some users appreciate the ease of scheduling shifts, requesting time off, and managing employee availability through the app, others have encountered challenges with certain functionalities. Feedback highlights the convenience of real-time updates and the ability to delegate tasks efficiently. However, concerns have been raised about compatibility issues with specific email domains and the need for improvements in user-friendliness and bug fixes. Despite mixed opinions, the consensus leans towards acknowledging the positive impact of Jolt’s employee scheduling capabilities on streamlining operations and enhancing accountability within businesses. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Scheduling really has been helpful to our staff as they can see all changes in real time on their phones. Time off requests are also very quick and can be done in seconds!”General Manager in Other, Restaurants, 11-50 employees

“Jolt makes scheduling so easy! When shifts are traded, time off is requested, & availability is entered through the app, it makes my job so much easier. I love that I can distribute the schedule to all team members with one click!”General Manager in Customer Service, Food & Beverages, 201-500 employees

“I’ve rated Jolt a 9 based on the fact that not all email domains are compatible. icloud.com for example will not allow employees to register and utilize Jolt Lite for scheduling. This is a major problem for those employees who use this domain as their primary email.”Director in Other, Restaurants, 51-200 employees

Time Tracking and Labor Management

Users consistently praise Jolt for its efficiency in time clock management and labor optimization. The general sentiment among reviewers is that Jolt’s time tracking and labor management features have significantly improved scheduling processes, reduced labor costs, and enhanced overall operational productivity. Users appreciate the ease of use in managing working hours, scheduling shifts, and tracking labor expenses. The integration of time clock functionalities with checklists has streamlined task completion and minimized labor hours spent on administrative tasks. Additionally, the ability to generate detailed reports and analyze labor data has allowed businesses to make informed decisions to maximize profitability. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)

“The use of Jolt has simplified multiple food safety and food quality processes in our store, from refrigeration temperature monitoring to properly dating products for food safety and quality. Additionally we use Jolt for generating our weekly schedule and assessing labor cost to maximize to profit potential of each day part of our business.”Director in Quality Assurance, Food & Beverages, 51-200 employees

“Our team faced two major challenges prior to Jolt: staffing and disciplined execution. The labor market has been challenging in finding enough individuals to service the demand created by our guests. We had been running extremely lean and our fear was creating turnover due to burnout.”C-Level Executive in Corporate, Restaurants, 51-200 employees

“We use it to complete roughly 35 checklists per day within our department. It has eliminated paper and saved us tons of labor on filing/sorting through paper checklists. We use data to figure out ways to better our department and company as well.”Manager in Other, Hospitality, 51-200 employees

Compliance and Safety

Food Safety Compliance

Users consistently praise Jolt’s food safety compliance features, highlighting its effectiveness in ensuring adherence to food safety protocols. The platform’s temperature monitoring capabilities, coupled with its checklist management tools, have been instrumental in maintaining compliance with health and safety regulations. Users appreciate the ease of use and reliability of Jolt’s temperature sensors, which provide real-time monitoring to prevent food spoilage and equipment failures. The ability to track and document temperature logs accurately over time has been a key advantage for users, offering a comprehensive solution for maintaining food safety standards. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Jolt has made the whole food safety process better. The time savings for completing food safety is quicker and we only need one person to complete the temperature lists. In addition, Health Department visits are so much easier and quicker. Everything you need is right on the tablet. I do not have to find the book and dig through it to find a specific day to show completion of food safety. This visit ran much smoother because of Jolt.”General Manager in Other, Food & Beverages, 11-50 employees

“I think this product is great for anyone who needs to ensure food safety logs are being completed accurately and completely. It even has sections for Corrective Actions, which is super helpful if you are not around to fix every problem. The labels are a great function, and this helps alleviate misinformation or confusion on labels, like use-by dates.”General Manager in Quality Assurance, Food & Beverages, 1001-5000 employees

“Jolt has been a great addition to our daily monitoring of food safety and the mandatory checklists needed in order to get the job done!”Manager in Sales, Food & Beverages, 51-200 employees

Temperature Monitoring

Users consistently praise Jolt’s real-time temperature monitoring capabilities. The temperature sensors have been highlighted as reliable and effective in ensuring equipment temperatures are within the desired range. Customers appreciate the proactive nature of the system, allowing them to address temperature issues before they escalate. The ability to monitor equipment temperatures remotely and receive alerts in case of deviations has been a significant advantage for users, enabling them to prevent potential food spoilage or equipment malfunctions. Jolt’s temperature monitoring feature has proven to be a valuable asset in maintaining food safety standards and operational efficiency. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“The sensors allow us to monitor equipment temps in real time and proactively address issues before they arise.”Partner in Other, Restaurants, 51-200 employees

“For us the temp sensor monitoring have been a big insurance policy to make sure our refrigeration equipment is working the way it should be.”Executive in Corporate, Retail, 51-200 employees

“Our saving in food cost alone has paid for our sensors used in the refrigeration units.”Director in Quality Assurance, Food & Beverages, 51-200 employees

Health and Safety Audits

Users consistently highlight Jolt’s health and safety audits as a key feature that enhances operational compliance and accountability. The ability to create customized checklists for various tasks, including audits, inspections, and equipment maintenance, has been praised for promoting a culture of safety and adherence to regulations. Additionally, the platform’s integration of training videos and health monitoring tools has proven valuable in ensuring employee well-being and regulatory compliance. Despite some minor concerns raised about specific functionalities, overall, users appreciate Jolt’s robust capabilities in facilitating health and safety audits within their operations. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8)

“We use Jolt for audits, inspections, equipment checklists, prep checklists, and cleaning checklists. We also use Jolt for training and training videos. We implemented our own version of a health check in response to guidelines from our state to monitor employee health within COVID19 guidelines.”Executive in Corporate, Restaurants, 51-200 employees

“Jolt has given us the ability to establish standardized process checklists for pre-opening readiness, mid-day operational audits, and end-of-day closing tasks. These checklists have empowered our Team Members to carry out each required task on their own, enables Front-Line Leaders to perform daily operational checks, and allows the Management Team to pulse processes at any time to ensure compliance.”C-Level Executive in Corporate, Restaurants, 51-200 employees

“Jolt understands the need for having roles. But does not give you the ability to give those roles specific, meaningful access. For example, if shift leads and above were the only people who were allowed to swipe the list. Or, if certain employees were on probation before taking a picture, it required ‘permission.’ A pin from upper management. It would help hold the team members accountable, including the management who signed off on the list.”General Manager in Other, Restaurants, 51-200 employees

Operational Efficiency

Inventory Management

Users generally praise Jolt’s inventory management capabilities. They appreciate the real-time updates on incomplete items, the accountability it brings to task completion, and the ease of tracking inventory levels and forecasting needs. The system’s ability to identify responsible parties for incomplete tasks and ensure correct completion has been particularly beneficial for users. Additionally, features like checklist completion, labeling functions, and temperature monitoring have contributed to better organization, increased productivity, and improved inventory accuracy. Users find Jolt’s inventory management tools user-friendly, efficient, and essential for maintaining a well-organized workplace. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Jolt has been such a time saver for me as a small business owner because many of the daily activities I found myself doing, I was able to automate.”C-Level Executive in Other, Food & Beverages, 51-200 employees

“Excellent for inventory. It compiles information well. You can search specific dates and locations to filter information and locate past lists.”Director in Human Resources, Hospitality, 201-500 employees

“Jolt has saved us time on preparation lists. Kitchen, bar and server lists are available and employees complete them as time allows. This has improved productivity immensely.”Vice-President in Customer Service, Recreational Facilities & Services, 11-50 employees

Cleaning and Maintenance

Users consistently praise Jolt for its impact on cleanliness and facility management. The reviews highlight how Jolt’s cleaning and maintenance features have significantly improved operational efficiency and accountability within various businesses. Users appreciate the ability to track cleaning tasks, ensure consistent standards, and streamline maintenance processes. The platform’s checklists, temperature monitoring, and task management tools have been instrumental in enhancing cleanliness, reducing the risk of health issues, and increasing overall facility organization. Jolt’s emphasis on cleanliness and maintenance has garnered positive feedback from users across different industries, showcasing its effectiveness in promoting a clean and well-maintained environment. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Increased accountability and cohesiveness of how all staff members are expected to clean our facility has allowed our facility to decrease the number of respiratory illness and communicable diseases that are passed around our dog pack.”Executive in Other, Hospitality, 11-50 employees

“There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.”Manager in Human Resources, Restaurants, 51-200 employees

“Jolt has saved us time with closing lists to make sure all cleaning and vital closing tasks are completed every day. Lighting, electronic and security tasks are a reminder on the lists.”Vice-President in Customer Service, Recreational Facilities & Services, 11-50 employees

Labeling and Expiration Tracking

Users consistently highlight Jolt’s labeling and expiration tracking features as key strengths of the platform. The labeling function is commended for its simplicity and customization options, allowing for accurate and efficient food item labeling. Additionally, the expiration tracking capability is praised for helping teams monitor critical dates and times to ensure product freshness and safety. Users appreciate the convenience of remote printing and the ability to receive timely alerts for checklist completion, contributing to smoother operations and improved compliance with food safety standards. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Labeling, temp sensors, scheduling, app.”Executive in Other, Food & Beverages, 11-50 employees

“The convenience of printing from any remote location to a centralized printer in the kitchen has enabled our team to fully embrace this process.”C-Level Executive in Corporate, Restaurants, 51-200 employees

“CONS: Label printer software updates for better optimization.”Manager in Customer Service, Restaurants, 51-200 employees

Training and Development

Training and Onboarding

User feedback regarding Jolt’s training and onboarding functionalities is predominantly positive, with many reviewers highlighting the platform’s effectiveness in streamlining training processes and ensuring team members are well-equipped to carry out their responsibilities. The ability to access training materials, videos, and checklists easily has been praised for its role in enhancing employee training and overall operational performance. While some minor suggestions for improvement have been noted, the consensus remains that Jolt’s training and onboarding features are valuable assets for businesses looking to optimize their training procedures and empower their workforce. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“We currently use Jolt for all of our Training Checklists for each level of leadership. From New Hires to our Directors, they have the power to access their training as well as the materials they need. This allows the power to be in the Team Members hand, as well as ensure all of our trainers can see the most up-to-date versions of training.”Manager in Human Resources, Restaurants, 51-200 employees

“It’s great to have one platform which works for many items. It wasn’t originally designed for training, but we are using it this way. The lists are great once you learn how to put them together.”Executive in Corporate, Restaurants, 51-200 employees

“Allow more flexibility for TimeOff function, now limited to minimum of before the week begins; Allow training access on mobile devices; Allow a ‘sandbox’ feature for creating an initial schedule.”Manager in Customer Service, Entertainment, 11-50 employees

Standard Operating Procedures (SOPs)

Users consistently highlight Jolt’s standard operating procedures (SOPs) as a key feature that significantly contributes to the organization’s success. The ability to standardize processes, track product quality, and ensure compliance with SOPs has been widely appreciated by users across different industries. Jolt’s SOPs functionality is praised for keeping employees accountable, facilitating training, and maintaining organizational efficiency. The platform’s capability to streamline daily checklists, SOP organization, and document management has garnered positive feedback, making it a valuable tool for businesses seeking to enhance operational effectiveness through standardized procedures. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8)

“Jolt has all our Daily To-Do Lists and SOPs. Our employees are required to complete the To-Do Lists and use the SOPs as a guideline. Jolt keeps our employees responsible for their daily tasks and duties.”Administrator in Human Resources, Retail, 11-50 employees

“The use of Jolt has simplified multiple food safety and food quality processes in our store, from refrigeration temperature monitoring to properly dating products for food safety and quality.”Director in Quality Assurance, Food & Beverages, 51-200 employees

“We use Jolt in the restaurant to ensure food safety and quality. Jolt has given us the ability to establish standardized process checklists for pre-opening readiness, mid-day operational audits, and end-of-day closing tasks.”C-Level Executive in Corporate, Restaurants, 51-200 employees

Communication and Service

Communication Tools

User feedback on Jolt’s communication tools is generally positive, with many highlighting the effectiveness of notifications, alerts, and messaging features in streamlining operations and ensuring timely responses to critical issues. The ability to customize alerts and receive notifications via email or text has been particularly appreciated by users for enhancing communication and facilitating quick decision-making processes. While some users have expressed minor concerns about the need for further improvements in the communication system’s robustness and user-friendliness, overall, Jolt’s communication tools are seen as a valuable asset in enhancing organizational communication and operational efficiency. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“The communication system build into Jolt could stand to have more robust and user friendly; Allow for broader manipulation of the scheduling system to include cross department interaction; Allow the use of imbedded hyperlinks when using task lists.”Director in Quality Assurance, Food & Beverages, 51-200 employees

“Notifications via email or text based on lists being completed, late, etc.”Manager in Customer Service, Food & Beverages, 51-200 employees

“I like being able to follow up by using reports and alerts (text and or email).; Alerts, charts, and reports make it easy for managers and supervisors to make food safety and shift management routines second nature.”Director in Customer Service, Restaurants, 501-1000 employees

Customer Service Improvement

Users consistently highlight Jolt’s customer service improvement as a standout feature, with many praising the responsiveness and helpfulness of the support team. Reviewers frequently mention the ease of reaching out for assistance and the prompt resolution of any issues that arise. The dedicated customer success managers are commended for their availability and willingness to address concerns promptly, contributing to a positive user experience. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Another feature we love is the information library our staff always has at their fingertips. We’ve loaded our entire facility’s standard operating procedures into this database, including instructional photos and hands-on video instruction.”Executive in Other, Hospitality, 11-50 employees

“Whenever we have an issue or a problem that arises, our customer success manager is easily accessible and able to answer our questions right away.”Administrative Assistant in Corporate, Restaurants, 201-500 employees

“The customer service is very helpful and responsive.”Manager in Quality Assurance, Food Production, 51-200 employees

Monitoring and Reporting

Reporting and Analytics

User feedback on Jolt’s reporting and analytics capabilities is predominantly positive. Customers appreciate the ease of accessing reports and progress through reporting dashboards, which streamlines operations and saves administrative time. The platform’s ability to reduce paper clutter and enhance accuracy in documentation is highly valued by users. Additionally, the availability of detailed reports allows for better accountability and visibility into both positive and negative trends within the business. Jolt’s reporting and analytics features seem to be a strong asset for users across various industries, contributing to improved efficiency and data-driven decision-making. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Reports are easily available and save administrative time compared to manually flipping through multiple workbooks or sheets to find results and key metrics.”Supervisor in Customer Service, Food & Beverages, 51-200 employees

“All managers are able to see through the reports how things are going on each shift by viewing the lists. Whereas previously it was just through questions and not data.”Manager in Other, Restaurants, 11-50 employees

“Improved browser speed.”Executive in Corporate, Food & Beverages, 11-50 employees

Equipment and Facility Monitoring

User feedback consistently highlights Jolt’s equipment and facility monitoring features as reliable and efficient. The ability to track equipment temperatures, manage checklists, and receive real-time alerts has been particularly beneficial for businesses across various industries. Customers appreciate the proactive approach enabled by Jolt, allowing them to address issues before they escalate. The system’s capacity to monitor critical temperatures and ensure compliance with food safety regulations has been a key factor in enhancing operational effectiveness for many users. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)

“Jolt allows management to oversee checklists and critical temp logs without being onsite. Increased checklist completion rates. The sensors allow us to monitor equipment temps in real time and proactively address issues before they arise.”Partner in Other, Restaurants, 51-200 employees

“The fast food business is basically a production facility. Raw product in the back, finished out of the front. My business utilizes Jolt to ensure we are consistent in that production every day. Without Jolt, the myriad tasks that must get done to run a world-class operation simply would not happen.”Executive in Corporate, Food & Beverages, 51-200 employees

“In the food manufacturing industry, I can’t think of an area where Jolt would NOT be well suited. We are a tiny company and have found it to increase our efficiency and communications.”Manager in Manufacturing, Food Production, 1-10 employees

About the Author

TrustRadius Insights
TrustRadius Product Guides are created by synthesizing user reviews to identify commonly discussed topics. These guides highlight common use cases, frequently used features, and more. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions. If you feel something is missing or incorrect, please let us know.

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