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Pirate Ship Product Guide

TrustRadius Insights
July 2, 2024
Product Guides, Vertical-Specific

Pirate Ship Product Guide

Interested in discovering how Pirate Ship really performs? This product guide was compiled from real user reviews and lays out how the product performs for them. Get an accurate picture of Pirate Ship from those who know it best.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.






Shipping and Logistics

Shipping Solutions

Users consistently highlight Pirate Ship’s shipping solutions as a key asset, citing its ability to streamline the shipping process for subscription box companies. The platform’s integration with Cratejoy and its user-friendly interface make it a popular choice for managing shipments efficiently. While some users mention limitations for larger and heavier packages, overall, Pirate Ship’s shipping solutions are praised for their competitive rates and ease of use in generating shipping labels. (Source Reviews: 1, 2, 3, 4, 5)

“Great shipping rates; Batching labels; Easy to use.”Manager in Corporate, Consumer Goods, 1-10 employees

“Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages.”Manager in Other, Consumer Goods, 1-10 employees

“Pricing is competitive–they even offer discounts for certain purchases, which is better than the post office!; Saves templates for efficiency–I send a lot of very similar packages, and it saves my preferences so I don’t have to make selections every time.”Executive in Other, Photography, 1-10 employees

USPS Integration

Users consistently praise Pirate Ship’s USPS integration capabilities. The general sentiment is that Pirate Ship’s integration with USPS streamlines shipping processes, offering cost-effective solutions for small businesses. Customers appreciate the ease of purchasing and printing postage, scheduling pickups, and tracking shipments efficiently. The platform’s ability to generate SCAN forms for USPS is highlighted as a valuable feature that simplifies organization and saves time. Additionally, users find the pre-populated addresses, competitive pricing, and discounts offered by Pirate Ship to be advantageous for their shipping needs. (Source Reviews: 1, 2, 3, 4, 5)

“If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS.”Strategist in Marketing, Apparel & Fashion, 11-50 employees

“Great time saver–less time wasted on trips back and forth to the post office; Money saving options/discounts.”Executive in Other, Photography, 1-10 employees

“Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages.”Manager in Other, Consumer Goods, 1-10 employees

Label Printing

Users generally appreciate Pirate Ship’s efficient label printing capabilities. The reviews highlight the platform’s ease of use in generating shipping labels in batches, making the process streamlined and organized. While some users found the platform well-suited for cubic shipping and small packages, others noted limitations for larger and heavier packages. Despite some mixed opinions on USPS rates for heavier packages, Pirate Ship remains a popular choice for subscription box companies and small businesses looking for a cost-effective and user-friendly label printing solution. (Source Reviews: 1, 2, 3, 4, 5)

“If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS. Cheaper labels; Makes organizing our outgoing boxes a lot easier; Scan forms are great for USPS.”Strategist in Marketing, Apparel & Fashion, 11-50 employees

“Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages. USPS does not offer very competitive rates in comparison to UPS or FedEx, when it comes to heavy packages that are over 10x10x10.”Manager in Other, Consumer Goods, 1-10 employees

“I use Pirate Ship for my small business’ shipping solution. I am a single owner/operator, and it makes shipping a breeze! I can purchase & print postage for my packages quickly and easily, and even schedule pickups if necessary.”Executive in Other, Photography, 1-10 employees

Customer and Business Support

Subscription Management

Users consistently highlight Pirate Ship’s subscription management as a standout feature, emphasizing its ease of use and integration with platforms like Cratejoy. While some users mention limitations for larger-volume businesses or heavier packages, the overall sentiment leans towards positive experiences with managing subscriptions through Pirate Ship. The ability to print labels in batches based on subscription details and the cost-effectiveness for smaller businesses are commonly cited as strengths of Pirate Ship’s subscription management functionality. (Source Reviews: 1, 2, 3, 4)

“For a small/relatively low-volume business, Pirate Ship is perfect because you don’t have to pay for a subscription, like with many other shipping solutions. They offer printing templates for both thermal and inkjet printers, which is nice because you don’t have to buy additional hardware to make it work.”Executive in Other, Photography, 1-10 employees

“We are using it to ship subscription boxes worldwide. It’s the most cost-effective and efficient way to ship with USPS via a fulfillment center. Tracking many shipments at the same time can be done with ease.”Manager in Other, Consumer Goods, 1-10 employees

“Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages. USPS does not offer very competitive rates in comparison to UPS or FedEx, when it comes to heavy packages that are over 10x10x10.”Manager in Other, Consumer Goods, 1-10 employees

Customer Service Excellence

Users consistently highlight Pirate Ship’s exceptional customer service as a standout feature of the platform. They appreciate the ease of communication and the prompt assistance provided by the support team. While some users wish for additional carrier options, the overall sentiment leans towards positive experiences with Pirate Ship’s customer service excellence. (Source Reviews: 1, 2, 3)

“I have not had to use Pirate Ship’s customer support because their product is wonderful and easy to use. I am sure based on the quality of their product that their customer service is also fantastic.”Executive in Other, Photography, 1-10 employees

“Pirate Ship is by far the best shipping software ever! It requires no upcharges, is easy to use, and offers the BEST customer service.”Account Manager in Corporate, Arts & Crafts, 1-10 employees

“Great customer service.”Strategist in Marketing, Apparel & Fashion, 11-50 employees

About the Author

TrustRadius Insights
TrustRadius Product Guides are created by synthesizing user reviews to identify commonly discussed topics. These guides highlight common use cases, frequently used features, and more. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions. If you feel something is missing or incorrect, please let us know.

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