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Trello Product Guide

TrustRadius Insights
July 2, 2024
Product Guides, Vertical-Specific

Trello Product Guide

Ever wondered how Trello’s users think it performs? Our detailed guide, synthesized from honest user experiences, can help you figure out what works well and what doesn’t. Discover the strengths and weaknesses of Trello before making a purchase decision.

Highlight the Right Reviews

Throughout the guide below, there are links directly to reviews. Select the reviewers most relevant to you, and those links will be highlighted in blue.






Project Management

Task Management

Users generally praise Trello’s task management capabilities, highlighting its ease of use in organizing and tracking tasks efficiently. They appreciate the intuitive drag-and-drop system, which simplifies task management and enhances productivity. Trello’s ability to visualize tasks and projects, along with its flexibility in creating multi-board workspaces, is well-received by users. The platform’s feature-rich task cards, including setting deadlines and reminders, contributes to effective task prioritization and progress tracking. Additionally, users find Trello suitable for various task management needs, from creating to-do lists to managing project workflows, making it a versatile tool for individuals and teams alike. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“I use Trello regularly to keep track of tasks at my job, in my company and in my personal space. I love how easy it is to create/remove tasks and move them around. I keep track of passwords, to-do lists and tasks on Trello.”Project Manager in Marketing, Marketing & Advertising, 1-10 employees

“Organization – I just have to add all my tasks and Trello sorts them by their due date. I can add different lists (columns) and quickly move the cards to where I want them. This helps me track my progress for every assignment.”Executive in Marketing, Marketing & Advertising, 1-10 employees

“I utilize Trello daily in my professional and personal life to organize everything in a Kanban fashion. I like to be able to host a large project and break it into small, digestible pieces for clients, adding resources and tasks I can assign to members of the project board, along with checklists with due dates and reminders is exceptionally helpful.”Project Manager in Customer Service, Information Technology & Services, 11-50 employees

Project Tracking

Users generally praise Trello’s project tracking capabilities, highlighting its effectiveness in organizing tasks, tracking progress, and managing project statuses. They appreciate the ease of creating boards to monitor different phases of projects and the ability to assign tasks and move them through various stages efficiently. Trello’s intuitive interface and visual organization make it a valuable tool for keeping projects on track and ensuring team members are aligned on project status and next steps. The platform’s flexibility in adapting to different project requirements and its user-friendly features contribute to its positive reception among users for project tracking purposes. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Trello is well suited for helping you visually organize your tasks and projects and to easily assign projects to others in your organization. It really excels in being able to track things on each card and see where you are in the progress and where others are on their project.”Professional in Legal, Law Practice, 1-10 employees

“We use Trello to plan the different steps of a project. Every column has with a specific action to do and is possible to move each task to an effective action. When it is complete you can modify the schedule and update the whole table. It is easier to coordinate in a team and also for a team leader it is simple to verify the progress of the project.”Engineer in Information Technology, Banking, 10,001+ employees

“For small projects in a team setting, it is an excellent tool to use and I would highly recommend starting with the free version and testing it out. It is a great way to get tasks organized easily and view the full picture.”Administrator in Information Technology, Logistics & Supply Chain, 10,001+ employees

Project Planning and Organization

User consensus seems to lean towards Trello being a reliable tool for project planning and organization. Many users appreciate its simplicity and flexibility in creating and customizing dashboards, lists, task assignments, and deadlines. Trello’s visual organization capabilities have been particularly beneficial for managing inventory, budgets, large projects, development teams, and important information. While some users have noted limitations in customization options and performance with larger projects, overall, Trello appears to be a popular choice for those seeking an intuitive and user-friendly platform for organizing and planning their projects effectively. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“The ease of creating and customizing dashboards, lists, task assignments, and deadlines is a significant benefit. It helps us visually organize inventory, budgets, large projects, development teams, and important information.”Team Lead in Customer Service, Information Technology & Services, 51-200 employees

“It is very much suitable to manage any team size but requires someone specifically to manage boards and create rules. Trello may help any project by introducing a more methodical approach to project management and allowing the team to carry out process planning activities as needed.”C-Level Executive in Research & Development, Financial Services, 11-50 employees

“Trello is well suited for helping you visually organize your tasks and projects and to easily assign projects to others in your organization. It really excels in being able to track things on each card and see where you are in the progress and where others are on their project.”Professional in Legal, Law Practice, 1-10 employees

Collaboration and Communication

Collaboration Tools

Users generally praise Trello’s collaboration features for enhancing team communication and project collaboration. The reviews highlight the ease of sharing tasks, assigning responsibilities, and fostering a collaborative environment within teams. Users appreciate the ability to track progress, facilitate accountability, and promote efficient collaboration through Trello’s intuitive collaboration tools. The platform’s functionality in promoting teamwork, streamlining communication, and centralizing project information is consistently commended by reviewers. Trello’s collaboration tools are seen as a valuable asset for organizations looking to improve coordination, communication, and teamwork among team members. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Boosts team efficiency.; It visualizes tasks and projects.; Allows team members to edit tasks.”Team Lead in Customer Service, Information Technology & Services, 51-200 employees

“Collaboration – Since I can invite others to join my board, I can easily assign tasks to my teammates, leave comments, and tag them. Convenience – Trello allows us to add attachments, labels, lists, descriptions, etc. to every card.”Executive in Marketing, Marketing & Advertising, 1-10 employees

“Makes the team more efficient when tracking progress in a project; Makes access to all the information in a project easy to get to instead of digging through documents, emails and notes. All the details of a project are kept in one board.”Administrator in Information Technology, Logistics & Supply Chain, 10,001+ employees

Team Communication

User consensus seems to be that team communication is a strong point of Trello. Reviewers appreciate the ease of collaboration and communication within teams using Trello’s platform. The ability to tag team members in comments, receive notifications for updates, and organize tasks efficiently has been highlighted as beneficial features for enhancing team communication. Users find Trello’s interface intuitive and user-friendly, allowing for real-time updates and streamlined communication among team members. Additionally, the platform’s flexibility in assigning tasks, setting deadlines, and sharing progress updates contributes to effective team communication and coordination. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Tagging people with comments; Creating labels for cards; Notification status on new comments for boards/cards”Administrative Assistant in Other, Non-profit Organization Management, 1-10 employees

“Since I can invite others to join my board, I can easily assign tasks to my teammates, leave comments, and tag them. Convenience – Trello allows us to add attachments, labels, lists, descriptions, etc. to every card.”Executive in Marketing, Marketing & Advertising, 1-10 employees

“We use this for project-based communication.”Team Lead in Customer Service, Outsourcing/Offshoring, 501-1000 employees

Methodologies and Workflow

Kanban Methodology

User feedback on Trello’s kanban methodology capabilities varies among reviewers. While some users praise the simplicity and effectiveness of Trello’s kanban boards for task management and project organization, others express concerns about the platform’s customization options and user interface. The drag-and-drop functionality of Trello’s kanban boards is highlighted as a key feature that enhances workflow efficiency for many users. However, some reviewers suggest improvements such as adding filters for individual users on cards and enhancing board customization features. Despite differing opinions, the general consensus is that Trello’s kanban methodology provides a solid foundation for visualizing work and managing tasks effectively. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“The Kanban boards work like a charm. The butler automation make it easier to save time. The design is clean and the projects don’t look messy.”Employee in Marketing, Internet, 11-50 employees

“I like that I can keep track of a lot of tasks. One of the things that Trello knows best is to promote collaboration and assign access privileges to them. The creation of boards is very easy to manage, and it is very good for following projects to daily tasks without complications.”Project Manager in Information Technology, Computer Software, 51-200 employees

“When creating new boards, sometimes information is posted twice within the board.”Administrative Assistant in Other, Non-profit Organization Management, 1-10 employees

Workflow Customization

Users generally praise Trello’s workflow management capabilities, particularly highlighting its flexibility in customizing workflows to suit their specific needs. The ability to create different boards, fully customize cards within each board, and communicate effectively within tasks are features that users appreciate. Additionally, the color coding of cards based on task priority adds a visual element to workflow organization. While some users mention minor drawbacks such as the need for more control over notifications and email digests, overall, Trello’s workflow customization options are seen as a valuable asset for enhancing productivity and collaboration within teams. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Ability to create different boards; Ability to fully customize cards in each of the boards; Ability to communicate in each of the task.”Team Lead in Customer Service, Outsourcing/Offshoring, 501-1000 employees

“Easy to navigate, use and understand the layout.; Order tasks and cards for priority.; Able to move cards from one board to another when completed.; Follow a workflow until completion.”Professional in Other, Health, Wellness and Fitness, 1-10 employees

“The recurring ticket features are kinda sucky. They just don’t quite work as expected, they’re hard to adjust the originals or cancel entirely and keep popping up so it has discouraged my team from wanting to use it.”Executive in Marketing, Marketing & Advertising, 5001-10,000 employees

Agile Project Management

Users generally praise Trello for its effective implementation of agile project management methodologies. They appreciate how Trello streamlines task assignment, sprint planning, and backlog management, making it a valuable tool for agile teams. Reviewers highlight Trello’s user-friendly interface and its ability to enhance collaboration and visibility within agile project environments. Additionally, users find Trello’s flexibility in adapting to different agile workflows and its support for kanban-style task management to be particularly beneficial for their projects. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Trello is a must-have tool for any agile or rapidly developing team. It helps you to plan better collaboratively.”Partner in Research & Development, Internet, 1-10 employees

“Trello is excellent for kanban style management of tasks. It allows for multiple users to be assigned to a task, enabling a team to ‘swarm’ on a card.”Engineer in Research & Development, Pharmaceuticals, 5001-10,000 employees

“We use Trello across the company and the engineering department to organize and plan our development work. It’s the center of our sprint planning and our scrum/agile meetings.”Engineer in Information Technology, Computer Software, 11-50 employees

Tools and Integration

Integration Features

User consensus seems to be that Trello’s integration capabilities are generally well-received. Reviewers appreciate the platform’s ability to integrate with various third-party applications like Google Drive and Jira, enhancing workflow efficiency and collaboration. However, some users have expressed a desire for more streamlined integration with tools like GitHub for code versioning and improved interfaces for mobile usage. Despite these minor drawbacks, Trello’s integration features are seen as a valuable asset for enhancing project management and team collaboration. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Trello should improve the management of project timeline. For example, it might be suitable to have an integrated gant feature; it should be interesting to have a direct integration with classical code versioning tools like GitHub; Trello should improve the interfaces of the mobile version.”Executive in Information Technology, Computer Software, 11-50 employees

“Trello is best for: Simplicity in natural human UI for the team to instantly see the overall status with its Kanban list structure. Assigning multiple members on a story/task. Creating public boards that anyone can view. Inviting outside members to a board within the organization.”Team Lead in Quality Assurance, Information Technology & Services, 51-200 employees

“Our organization’s preferred project management tool is Trello because it is adaptable and user-friendly. Its intuitive drag-and-drop functionality makes it an excellent kanban board application. It is a perfect platform for team collaboration, allowing team members to quickly access data, updates, progress-related information, and other information.”Team Lead in Customer Service, Information Technology & Services, 51-200 employees

Software Development Tools

Reviewers consistently praise Trello’s software development tools and integration capabilities. Users appreciate the ease of creating and customizing dashboards, lists, task assignments, and deadlines within Trello. They find the system of lists embedded in the tool to be particularly beneficial for organizing tasks in development projects. However, some users note limitations, such as the lack of native GitHub integration, which requires separate management of code progress. Despite this drawback, Trello’s software development tools are generally well-received for their ability to streamline task organization and provide a visual overview of project progress. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“As a team leader in a project of development of a mobile app, I used Trello to organize the project tasks among the 3 developers of my team. I worked with 3 lists (TODO, CURRENT, DONE). In fact, with Trello, it was really easy to assign each member to his tasks while having every time a global view of the project.”Executive in Information Technology, Computer Software, 11-50 employees

“For us, Trello is a perfect fit and an additional tool to improve our development process. The price per user fits our budget and even if we use a free plan, it also provides a lot of features that are useful.”Engineer in Information Technology, Internet, 201-500 employees

“CONS: For specialized software development processes, you won’t be able to do things like ‘sprint points management.'”Director in Sales, Internet, 51-200 employees

Document Management

Users generally praise Trello’s document management capabilities, highlighting its ease of use and flexibility in organizing and storing various types of files and attachments. The ability to add links, notes, and attachments to each card is particularly appreciated, making it simple to keep all relevant information in one place. Users also find Trello’s document management feature to be efficient in tracking progress and ensuring that all project-related documents are easily accessible. However, some users have expressed minor concerns about the search functionality for cards and the accessibility of archived items, suggesting areas for potential improvement in Trello’s document management system. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Trello allows us to add attachments, labels, lists, descriptions, etc. to every card. This prevents me from being stressed because navigating all the documents related to a task is now easier!”Executive in Marketing, Marketing & Advertising, 1-10 employees

“Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.”Executive in Marketing, Information Technology & Services, 51-200 employees

“The search for cards is not entirely good. Attachments cannot be related to a comment on each card. Difficult to access archived items.”Board Member in Customer Service, Hospital & Health Care, 11-50 employees

Efficiency and Productivity

Time Management and Efficiency

Users consistently praise Trello for its efficiency and time-saving features. They highlight how Trello streamlines task management, reduces clutter, and enhances tracking capabilities, ultimately leading to improved productivity and quicker project timelines. The platform’s intuitive interface and quick task overview functionality are particularly lauded for promoting team efficiency and making task management less tedious. Additionally, users appreciate Trello’s ability to prioritize work effectively, ensuring timely delivery of essential tasks. The consensus among reviewers is that Trello’s time management and efficiency tools are instrumental in enhancing team performance and saving valuable time and effort. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Since my work group suggested Trello as an alternative to managing the work we’ve been doing, our productivity and efficiency have undoubtedly increased. I can keep track of the major aspects of our projects, whether there has been a change, if there is a new objective, or if a prior one has been solved. It is extremely beneficial to keep everything organized.”Team Lead in Product Management, Information Technology & Services, 51-200 employees

“This product helped our team reduce the average timeline of our projects from 250 days to 90 days with the efficiency Trello offers.”Project Manager in Customer Service, Information Technology & Services, 11-50 employees

“Trello is used internally in our IT department a quick and easy tool that manages our group projects. We usually depend on Trello for progress tracking and to meet our deadlines without any hassle. This platform saves us time and effort, it keeps us more focused on what we are trying to finish and it makes our work progress easily shared with our supervisors.”Employee in Information Technology, Higher Education, 51-200 employees

Personal Productivity

User feedback on Trello’s personal productivity features is generally positive, with many users praising its ability to enhance individual and team efficiency. The platform’s flexibility in organizing tasks, setting priorities, and tracking progress has been highlighted as particularly beneficial for personal task management. Users appreciate the ease of creating, assigning, and monitoring tasks within Trello, making it a valuable tool for personal organization and productivity. Additionally, the platform’s user-friendly interface and customizable features contribute to a smooth and efficient workflow for individuals seeking to streamline their daily tasks and responsibilities. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“I use Trello regularly to keep track of tasks at my job, in my company and in my personal space. I love how easy it is to create/remove tasks and move them around. I keep track of passwords, to-do lists and tasks on Trello.”Project Manager in Marketing, Marketing & Advertising, 1-10 employees

“Trello is a great product to use for both professional and personal purposes. I use it for my personal tasks, as well as for my professional tasks. It is very easy to navigate between different boards and cards.”Manager in Marketing, Computer Software, 11-50 employees

“Trello took a great deal of time for the individual managing the board. We found we needed greater support for dependencies, sub-tasks that could have individual due dates, and options to view.”Employee in Marketing, Consumer Goods, 1001-5000 employees

Tracking and Monitoring

Progress Monitoring

Users consistently highlight Trello’s progress monitoring capabilities as a key strength, emphasizing the platform’s ability to provide clear visibility into tasks and projects. The feature enables teams to track progress effectively, make informed decisions, and enhance collaboration. While some users suggest minor improvements for tighter control over task updates, the overall sentiment leans towards positive experiences with Trello’s progress monitoring functionality. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“More visibility with cards already done or completed on the main dashboard.”Administrator in Human Resources, Computer Software, 51-200 employees

“Visibility into workload; Review of past tasks; Ease of use.”Director in Corporate, Biotechnology, 11-50 employees

“Trello has helped us improve overall visibility of what we do within our organization and improve the transparency.”Professional in Professional Services, Translation and Localization, 1-10 employees

Calendar and Deadline Tracking

User opinions on Trello’s calendar integration and deadline reminders vary widely. While some users find Trello’s lack of native calendar support and limited automation capabilities to be drawbacks, others appreciate its simplicity and suitability for teams with common tasks. The absence of detailed descriptions and alternative views may deter users seeking more robust calendar and deadline tracking features. Ultimately, the mixed sentiment suggests that Trello’s calendar and deadline tracking capabilities may not meet the diverse needs of all users. (Source Reviews: 1, 2)

“No calendar support – Trello doesn’t natively offer support for calendar integration, while other options do.”Engineer in Information Technology, Computer Software, 10,001+ employees

“If you’re hoping to write detailed documents on your board for your different tasks, Trello may not be the best option as you’re limited to shorter descriptions.”Engineer in Information Technology, Computer Software, 10,001+ employees

Task Assignment and Scheduling

User feedback on Trello’s task assignment and scheduling features varies among reviewers. Some users appreciate the ease of assigning tasks and setting deadlines within Trello, noting that it helps them stay organized and track progress effectively. They find the visual representation of tasks and the ability to assign them to team members beneficial for project management. However, others express concerns about the lack of certain integrations, such as with Google Calendar, and suggest improvements like setting up sprints and enhancing calendar views for better scheduling capabilities. Despite these mixed opinions, Trello’s task assignment and scheduling functionalities seem to offer a balance of convenience and room for enhancement according to user experiences. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“I like that I can keep track of a lot of tasks. One of the things that Trello knows best is to promote collaboration and assign access privileges to them.”Project Manager in Information Technology, Computer Software, 51-200 employees

“Trello workflows; Trello scheduling; Trello calendar.”Consultant in Finance and Accounting, Accounting, 1-10 employees

“Could n’t find a way to set up sprints; Integration with calendar and zoom could be something very helpful; Template for reporting overall status is missing.”Manager in Corporate, Information Technology & Services, 10,001+ employees

User Experience and Accessibility

User Interface and Experience

While some users appreciate Trello’s user-friendly interface and intuitive design, others express concerns about its laggy performance and lack of certain features for non-paying users. The drag-and-drop functionality and integration capabilities receive praise, but there are consistent calls for improvements in streamlining the interface, enhancing mobile compatibility, and refining the overall user experience. The general sentiment leans towards a need for enhancements to make Trello’s interface more efficient and user-centric. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“CONS: UI can be improved to make it less laggy; Ability to change background without being a gold user.”Team Lead in Customer Service, Outsourcing/Offshoring, 501-1000 employees

“The UI is elegantly designed and simple to use.”Team Lead in Product Management, Information Technology & Services, 51-200 employees

“Interface could be a bit more better.; I find it very hard to integrate Trello workspace to Google Sheets and Excel. The process is complicated.”Executive in Marketing, Information Technology & Services, 51-200 employees

Mobile Accessibility

Users consistently praise Trello’s mobile app for its user-friendly interface and convenient access to project tasks on the go. The offline and online capabilities of the mobile app are particularly appreciated, allowing users to stay productive even without an internet connection. While some reviewers mention minor issues with the efficiency of the mobile app, overall, Trello’s mobile accessibility is seen as a valuable asset for managing tasks efficiently and effectively. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, )

“Trello makes it easy to manage workflows on the go. Its mobile app design is very intuitive and allows for online sharing as well as offline use so that you can log tasks whenever you think of them.”Engineer in Engineering, Telecommunications, 1001-5000 employees

“The iOS app is a bit confusing.; I wish there were a few other features Jura had built into Trello; Price?? I guess??”Consultant in Marketing, Internet, 11-50 employees

“Trello should improve the interfaces of the mobile version. The current one is not suitable and should be lighter to comply with mobile UI standards.”Executive in Information Technology, Computer Software, 11-50 employees

Security and Management

Security and Permissions

Users across reviews have varying opinions on Trello’s security and permissions features. While some users appreciate the ease of setting permissions and managing security settings, others feel that there is room for improvement in this aspect. The ability to collaborate with external vendors securely is highlighted as a positive aspect, but the lack of a free Gantt chart feature is noted as a drawback. It seems that Trello’s security and permissions functionality is perceived differently by different users, with some finding it satisfactory and others suggesting areas for enhancement. (Source Reviews: 1, 2, 3)

“Security has always have a room for improvement.”Manager in Marketing, Computer Software, 11-50 employees

“Perfect for team collaboration with external vendors who do not have access to company tools for server security reasons.”Strategist in Marketing, Telecommunications, 10,001+ employees

“Trello is extremely easy to use. You can create a board and get up and running in minutes. It’s very easy to add new users, share permissions, create and edit cards, etc.”Strategist in Product Management, Computer Software, 201-500 employees

Customer and Client Management

Users across various reviews have highlighted Trello’s effectiveness in managing clients and customers, emphasizing its role in enhancing organization and communication within projects. The platform’s ability to provide transparency, accountability, and collaboration has been commended, particularly in handling multiple clients and projects simultaneously. Additionally, users have appreciated Trello’s user-friendly interface, which allows for easy sharing of project updates and progress with clients. While some users have mentioned minor limitations in integration with external tools, overall feedback indicates that Trello’s customer and client management capabilities are well-received and contribute positively to project efficiency and client satisfaction. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, , 12, 13, 14, 15)

“Visibility and oversight into a lot of people, clients, and projects in one central place saves me time and headache.”Executive in Marketing, Marketing & Advertising, 5001-10,000 employees

“Using Trello, we have been able to reinvent our work methodology and move forward quickly and efficiently to fulfill our activities.”Analyst in Marketing, Marketing & Advertising, 11-50 employees

“I have tried customer support on a few occasions and it’s been good enough. All of my issues were resolved satisfactorily.”Manager in Information Technology, Non-Profit Organization Management, 11-50 employees

Specialized Project Management

Marketing Project Management

Users generally appreciate Trello’s versatility in managing marketing projects and campaigns. The platform’s ability to streamline content operations, track marketing tasks, and serve as a central repository for marketing projects has been well-received by users across various industries. While some users have highlighted the need for better marketing visibility and increased learning resources for Trello, the overall sentiment leans towards Trello being a user-friendly and effective tool for marketing project management. Trello’s role in facilitating collaboration, organizing tasks, and enhancing team productivity within marketing departments has been a common theme in user reviews. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)

“Trello has made it easy to track the marketing content tasks.”Executive in Marketing, Information Technology & Services, 51-200 employees

“It helped us collaborate better as a team and create nicer marketing campaigns. The drag and drop feature was very handy when it comes to team collaboration projects.”Employee in Marketing, Telecommunications, 11-50 employees

“CONS: No much visibility as Microsoft team, need better marketing; Source for learning Trello could be increased; most features available only in premium versions, can give trial on all features.”Team Lead in Product Management, Telecommunications, 501-1000 employees

Resource Management

Users generally praise Trello’s efficient resource allocation features. They appreciate the ease with which resources can be tracked and allocated within projects. Reviewers highlight Trello’s ability to streamline resource management tasks, making it simple to assign tasks, attach resources, and collaborate effectively. While some users express uncertainty about Trello’s customer service, the consensus leans towards positive feedback regarding the platform’s resource management capabilities. (Source Reviews: 1, 2, 3, 4, 5, 6)

“Allows for effective tracking of resources.; Allows for effective tracking of project status.; Allows for staff collaboration.; We could eliminate other project management tools.; Easy to learn quickly.”Administrator in Product Management, Marketing and Advertising, 201-500 employees

“I utilize Trello daily in my professional and personal life to organize everything in a Kanban fashion. I like to be able to host a large project and break it into small, digestible pieces for clients, adding resources and tasks I can assign to members of the project board, along with checklists with due dates and reminders is exceptionally helpful.”Project Manager in Customer Service, Information Technology & Services, 11-50 employees

“Before I implemented this tool in my role I looked up the different pricing and compared it to other tools before even setting up an account. I was able to get some support videos from Trello that greatly helped.”Manager in Sales, Insurance, 11-50 employees

Reporting and Analysis

Reporting and Analytics

User opinions on Trello’s reporting and analytics capabilities are quite diverse. While some users appreciate the simplicity and ease of use of the platform, others express dissatisfaction with the limited reporting features and lack of customization options. The absence of robust reporting tools within Trello seems to be a common concern among reviewers, with some suggesting that alternative platforms may better suit the needs of organizations requiring more advanced analytics functionalities. Despite its strengths in task delegation and workflow management, Trello falls short in providing comprehensive reporting solutions, leaving some users to seek more sophisticated tools for in-depth project tracking and analysis. (Source Reviews: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)

“CONS: Reporting is almost non-existent.; No dashboards unless you integrate with a third-party tool.; Confusing for some users familiar with traditional project management tools.”C-Level Executive in Corporate, Computer Software, 11-50 employees

“CONS: Reporting capabilities within Trello are lacking; Trello doesn’t offer a ton of customization or have various widgets quite as intuitive as monday.com; There have been times where users have issues with Trello loading for them.”Manager in Customer Service, Computer Software, 11-50 employees

“PROS: Nice user-interface.; Great mobile app.; Nice reporting.; Progress tracking.; Easy to use for managing projects.”Employee in Information Technology, Higher Education, 51-200 employees

About the Author

TrustRadius Insights
TrustRadius Product Guides are created by synthesizing user reviews to identify commonly discussed topics. These guides highlight common use cases, frequently used features, and more. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions. If you feel something is missing or incorrect, please let us know.

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