Since 2016, the TrustRadius Top Rated Awards have driven the industry standard for unbiased recognition of the best B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.

Today, we will be extending our Top Rated Award program to include even more categories than ever before! We are excited to recognize the top products in these categories based entirely on customer feedback on TrustRadius.

The 2019 awards criteria now consist of three key data points:

• Recency. Products must have 10 or more new or updated reviews in the past 12 months.
• Relevancy. In addition to being on the category TrustMap, products must receive at least 1.5% of the traffic volume in that category.
• Rating. Products must have at least 4 stars with a trScore of 7.5 or above.

Award winners will be featured in our Top Rated coverage and earn a badge on their product page. Badges will also appear wherever the product appears in categories, comparisons, and search results on the TrustRadius website. Winners also receive a copy of the Top Rated Awards badge that can be used across their own website and marketing, completely free to them.

How to be considered for a Top Rated Award

As a vendor, the best way to secure your chance of being Top Rated is to make sure you meet the review recency threshold of 10 reviews published within 12 months of your category’s deadline. In our recent B2B Buying Disconnect survey, 73% of users said they were willing to be advocates and share their perspective with other buyers — but you have to ask. You can also talk to our team about our Review Management Program and how our experts can help you quickly scale your review presence.       

2019 Top Rated Awards calendar and deadlines

Our first round of new categories for 2019 Top Rated Awards will be announced on June 26th. In these categories, the deadline to be eligible for the award by receiving 10 reviews from the past year is May 31, 2019.

• Transactional Email
• Social Media Advertising
• Social Media Customer Service
• Social Media Monitoring
• Blogging
• Ecommerce Personalization
• Marketing Analytics
• Mobile Analytics
• Social Media Analytics
• Social Media Marketing
• Marketing Resource Management
• Search Engine Marketing (SEM)
• Data Management
• Content Marketing
• Live Chat
• Mobile Marketing
• Public Relations (PR)
• Account-Based Marketing (ABM)
• All-in-One Marketing
• Consumer Ratings & Reviews
• Cross-Channel Campaign Management
• Customer Experience Management
• Event Management
• Event Registration
• Heatmap and Session Recording
• Landing Page
• Tag Management
• Video Marketing
• Webinar

The next round of Top Rated Awards will be announced on July 31st. In these categories, the deadline to be eligible for the award by receiving 10 reviews from the past year is July 1, 2019.

• Data Discovery and Visualization
• Data Cleansing
• Hadoop-Related
• Data Science
• Application Lifecycle Management (ALM)
• Load Testing
• Agile Development
• Build Automation
• Mobile App Development
• Version Control
• Disaster Recovery
• Endpoint Backup
• Cloud Security
• Identity Management
• Unified Endpoint Management (UEM)
• Antivirus
• Mobile Device Management (MDM)
• Password Manager
• Medical Office EMR & EHR
• Computer-Aided Design (CAD)
• Nonprofit Fundraising
• Student Management

Our third round of 2019 Top Rated new categories will be announced on August 28th. In these categories, the deadline to be eligible for the award by receiving 10 reviews from the past year is August 1, 2019.

• IT Asset Management
• IT Infrastructure Monitoring
• Infrastructure-as-a-Service
• .Net Development
• API Management
• Application Server
• Configuration Management
• Data Warehouse
• Database-as-a-Service (DBaaS)
• PHP Frameworks
• SQL Server Performance Monitoring
• Virtual Desktop Infrastructure (VDI)
• Application Performance Management (APM)
• Data Integration
• Network Performance Monitoring
• Platform-as-a-Service (PaaS)
• Application Infrastructure
• Integrated Development Environment
• Relational Databases
• Server Virtualization
• Virtualization Management
• Open-Source Database

Our last round of 2019 Top Rated new categories will be announced on September 25th. In these categories, the deadline to be eligible for the award by receiving 10 reviews from the past year is September 1, 2019.

• Appointment Scheduling
• Office Suites
• Call Center Workforce Optimization
• Video Conferencing
• Document Management
• Operating Systems
• Website Hosting
• Enterprise Content Management
• Community
• Procurement
• Project Portfolio Management
• Recurring Billing
• Expense Management
• Electronic Signature
• Payment Gateway
• Point of Sale
• Workforce Analytics
• Employee Performance Management
• Contract Management
• Sales Acceleration
• Sales Enablement
• Compensation Management
• Proposal
• Sales Content Management
• Sales Engagement
• Diagramming
• Prototyping

Note we may add or drop categories depending on if products won within the said categories or as more products meet eligibility requirements. If you don’t see your category listed and want to see how you can help, contact us for more information.