How customer voice
drives business

As integration needs become more complex and burdensome, the Integration Platform as a Service (iPaaS) market has matured to offer products targeted at midsize companies. These companies require more customization and integration with some enterprise products than what smaller-scope products like IFTTT and Zapier specialize in. However, they also lack either the IT labor force, budget, or integration requirements to effectively manage or need the functionality of Enterprise iPaaS products like Mulesoft or Oracle. If this sounds like your organization, here’s a primer of what mid-market iPaaS services can offer you, and breakdowns of some of the main players in the mid-market space. What Mid-Market iPaaS can Do Mid-market iPaaS is a less clear-cut market segment compared to EiPaaS and small-scale vendors, and usually includes some characteristics of products on both ends of the market spectrum. This wider range of functionality emerges from servicing mid-market companies who are also more variable in size and scope than small businesses or enterprises. The cloud-based nature of iPaaS is already well suited for differently sized companies with different levels of IT support and labor on hand. Like smaller vendors, mid-market vendors include workflow automation and codeless interfaces for citizen integrators. Mid-market vendors have […]

A little advice never hurt anyone, right? Especially advice that’s been supported by countless leaders and experts. But even tried-and-true advice deserves a discerning eye. In the data center backup world, the 3-2-1 Backup Rule is considered the standard model for how organizations should backup their data. What is 3-2-1 Backup? 3-2-1 Backup refers to: keeping 3 separate copies of your data, storing the copies on at least 2 different types of media, and keeping at least 1 copy off-site. This has served many IT teams well over the years. But these days, 3-2-1 Backup is not as universally supported as some data center backup vendors may claim. In this blog post, we’re giving 3-2-1 Backup the ole Diogenes treatment and examining exactly what it is, and if it’s really as fail-proof of an approach to data center backup as so many think it is. Firstly, keeping three copies of your data means that in a worst-case disaster scenario, whatever super hacker or storm you face will have to take out three separate copies of your data to really immobilize your organization. The probability of this happening is low, and given standard risk assessments, three copies are enough. In terms […]

As the business world and its technologies become more complex and interconnected, enterprises are often at the forefront of what technology can enable—and what headaches it can cause. This is particularly true when it comes to integrating the myriad applications in use at any time (on average, 464 applications) and making the most of the data available to your organization. Fortunately, Integration Platforms as a Service (iPaaS) have grown to address the needs of enterprises, leading to a new segment of Enterprise-tier iPaaS products (EiPaaS). What is EiPaaS? Not all EiPaaS feature lists are identical, but there are some strong trends that distinguish these products from SMB-level products. While smaller-scale vendors focus on prebuilt integrations between various applications and services, enterprise iPaaS allow for more customizable integrations between data formats and protocols. The depth of the integration grants users more agency and autonomy to integrate nonstandard programs or data sources together.  EiPaaS also supports better core integration practices. It integrates data in real time and provides robust data security and protection (which has become more standard with the normalization of GPDR compliance for international vendors). EiPaaS has also normalized support for developers to build and integrate microservice-structured architectures and data […]

Data security will always be one of the most important topics to IT teams whether they’re storing data in the cloud or on-premises. In some highly-regulated industries such as finance and healthcare, on-premise backup is required for compliance reasons and, for many, having data located in-house provides a certain peace of mind.  However, with cloud backup being touted as a no-brainer alternative to traditional on-premise backup, IT leaders cannot ignore its promises of improved disaster recovery time and cost savings. Wondering what the key differences between cloud and on-premise backup are? Sit tight, we’ll explain exactly what those are.  What is on-premise backup? On-premise backups are those in which a copy of data is saved onto in-house storage devices. Examples of on-premise backup solutions are network-attached storage, storage servers, and tape or disk backups. While most organizations traditionally begin with an on-premise solution because of its simplicity, a growing number of firms are beginning to discover cloud-based services as a more feasible and efficient alternative due to the following three factors: cost, recovery time, and security. When data is lost with on-premise backup, it is essential for IT teams to recover files or even entire hard disks. Recovery time differs […]

There are few things more frustrating than buying something new and finding out you’ve bought the wrong product after you completed the purchase. Most people who have moved into a new home have felt some buyer’s remorse about some aspect of their first lease or mortgage. What about that community pool you never touch? Or picking a third-floor unit with no elevator? Or (and here’s one I unfortunately relate to) discovering that none of the top sockets in any of the outlets work? This feeling can be just as real, and possibly more impactful, when looking for software. It’s important to understand which is appropriate for your company’s needs so you’re getting the best product for you. While Integration Platforms as a Service (iPaaS) all address integrations between various SaaS applications and data sources, the scale, capacity, feature list, and price of different market segments vary dramatically. Understanding these iPaaS market segments is crucial to any iPaaS purchasing decisions. The iPaaS market is best segmented by the client size vendors are targeting. The iPaaS vendor landscape can be divided into Enterprise vendors (EiPaaS), mid-market vendors, and vendors targeting small to mid-sized businesses.  Enterprise iPaaS does it all EiPaaS vendors are […]

Platform-as-a-Service (PaaS) is one of the three predominant cloud computing models, along with Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). PaaS products play an important role in helping software developers to bring applications to market faster while releasing them from the complexity of configuring, managing, hardware resources. These platforms provide developers with much more automation that standard development environments, but at the cost of less granular control. There are many benefits to PaaS, but choosing the right solution for you and your company can be a challenge. To help equip software buyers with the knowledge they need to make the right choice, we’ve created the free Buyer’s Guide to PaaS. In the guide, you’ll learn the ins and outs of this complex software, tips you should consider when buying, and the scoop on the industry’s leading products. Understanding the Basics of PaaS There are three different types of PaaS which it is important to understand before making a platform choice: PaaS tied to a specific SaaS product: The platforms are tightly connected to a SaaS application, like Salesforce or Workday, and are designed for ISVs that wish to extend the platform by adding new capabilities. PaaS tied to an operating environment: The […]

Exploring the topic of backing up data can present a plethora of terms that may make even the most seasoned of professionals go “wait, what?” This theme crops up when discussing general data center backup versus endpoint backup: how are they different? A lot of data center backup solutions offer endpoint security coverage, and some don’t. And with endpoint backup, some of the leading software in this market can provide comprehensive data center backup coverage, but of course, not all of them do. In general, data center backup software refers to solutions that are used as part of an organization’s disaster recovery and business continuity efforts. Endpoint backup, on the other hand, refers to the storage and copying of data from users on “endpoints” such as laptops, desktops, phones, and tablets. If you still have questions about just what endpoint backup and data center backup are, there’s good news. We’ve got answers.  What is Data Center Backup? Data center backup and recovery software is designed to provide business continuity and prevent critical data loss, even while data centers grow more complex. While backup solutions provide a disaster recovery solution, they may also be used for workload migration. Additionally, some data […]

Data loss can happen at any moment, at any scale. It could be as innocent as unwittingly placing your laptop on a magnet and destroying your hard-disk drive (believe me, it happens), or a bad storm triggering a power surge and taking data stored on an on-premise backup with it. This is where cloud backup comes in—data stored off-site, securely. Using cloud backup, IT teams can send copies of their data via the cloud to another location. If data is compromised, they can restore information seamlessly while ensuring business continuity—effectively preventing a major IT crisis. However, data security and compliance become even more salient with cloud backup, given that cloud-based data is more vulnerable to cyber attacks. The responsibility of maintaining compliance is handed off to cloud backup vendors.   Despite some security concerns, cloud backup adoption has accelerated in the past few years, owing to its cost savings and recovery features. According to our latest survey, 46% of data center backup users were already backing up to the cloud, and an additional 31% were planning on doing so.  Cloud backup is more than just a cost-efficient way to store and save data! Here are some indelible reasons why cloud backup […]

We are excited to announce the Top Rated Relational Databases for 2019! Top Rated awards showcase today’s top-of-the-line product in Relational Databases based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: Oracle Database 12c Oracle’s 12c database was the company’s first cloud-ready relational database. It is available free on a developer license, allowing users to download and use the database for development, research, and learning purposes. Released in 2013, Oracle Database 12c remains available and commonly used. It offers multitenant architecture, native JSON, and in-memory column store. On TrustRadius, most reviewers come from enterprises (74%). Reviewers appreciate its ability to handle large quantities of data and superior tools supporting data access control, data warehousing, and other features that set 12c apart such as SQL Developer, Oracle Data Guard, pluggable databases, and its multitenant architecture. “[Oracle Database 12c] supports our primary OLTP functions, as well as BI and warehouse. […]

We are excited to announce the Top Rated Application Performance Management (APM) Software for 2019! Top Rated awards showcase today’s top-of-the-line products in APM Software based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Dynatrace Dynatrace is a cloud-based, full-stack APM platform. It uses a deterministic AI engine at its core to interpret data and perform fault-tree analysis. The platform automatically discovers and monitors microservices, traces performance at the code level, and tracks CI and CD builds. User experience tools analyze user data and emulate user behavior to find and resolve pain points. Dynatrace’s auto-remediation system can optimize performance and fix issues before they become noticeable to users. A large majority (74%) of Dynatrace users on TrustRadius are from enterprise-level organizations. Reviewers praise Dynatrace for its powerful root-cause analysis capability, strong visualization tools, and shareable dashboards. “Dynatrace enables us to stay ahead of our students and know about impending problems before they […]

We are excited to announce the Top Rated Data Warehouse Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Data Warehouse Software based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Snowflake Snowflake is a data-warehouse-as-a-service (DWaaS) product. It supports both structured and semi-structured data, such as CSV, XML, and JSON files. Snowflake scales efficiently, with separate resources for metadata processing and querying. Its pricing for computing, storage, and cloud services are also separated, helping customers fit the service to their needs. Snowflake offers multiple levels of data security, including support for HIPAA needs. A sizable majority (62%) of Snowflake users on TrustRadius are from midsize companies. Reviewers value the product’s zero-copy cloning feature, speed at large scales, and flexibility. “Snowflake is great when you need to store large amounts of data while retaining the ability to query that data quickly. It is very reliable and allows for auto-scaling on […]

We are excited to announce the Top Rated IT Infrastructure Monitoring Tools for 2019! Top Rated awards showcase today’s top-of-the-line products in IT Infrastructure Monitoring Tools based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: Spiceworks Spiceworks is a suite of free IT tools that includes network monitoring capabilities. It collects device information such as uptime, CPU utilization, and memory usage into a single dashboard. Spiceworks can ping IP-enabled devices to verify that they’re online and responsive. The tool also includes in-application notifications and email alerts, which can be customized globally or on a per-device basis. Most (56%) Spiceworks users on TrustRadius are from midsize companies. Reviewers appreciate Spiceworks for its ease of setup and use, free price point, and active community support. “[T]he network monitor has been extremely useful to me. The community of people has answered many questions and helped to guide me through new processes…All around this is a […]

We are excited to announce the Top Rated Open-Source Database Software for 2019! Top Rated awards showcase today’s top-of-the-line product in Open-Source Database Software based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: MySQL MySQL is owned and supported by Oracle, yet remains open source and its community edition is free. The Community Edition of MySQL supports the development of relational and NoSQL applications. With MySQL Document Store developers can work with schema-less documents (e.g. JSON), alongside data in tables with rows and columns, flexibly. MySQL Workbench provides a visual tool for data modeling, and other purposes. On TrustRadius, MySQL is the most commonly reviewed open-source database, by users from companies of all sizes. Reviewers enjoy that it is open-source yet frequently patched, very well documented and energetically supported by its large and active community. “We implemented MySQL as part of a LAMP stack for a new website […]

We are excited to announce the Top Rated Integrated Development Environment (IDE) Software for 2019! Top Rated awards showcase today’s top-of-the-line product in Integrated Development Environments (IDE) based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: IntelliJ IDEA IntelliJ IDEA is an IDE for Java applications which includes features such as static code analysis, smart code completion, version control, code refactoring, and other conveniences. This software also features inline debugging and test runners for popular testing frameworks. It also supports language injection and cross-language refactoring, and performs automated code fragment duplication detection, and live quick fixes. On TrustRadius, IntelliJ IDEA users come from companies of all sizes. Users describe IntelliJ IDEA as an excellent IDE for Java development that merits its cost with superior debugging and smart code hinting and completion, and easy-to-use code refactoring. “IntelliJ IDEA is used by developers in our organization as the standard IDE […]

We are excited to announce the Top Rated Database-as-a-Service (DBaaS) for 2019! Top Rated awards showcase today’s top-of-the-line products in DBaaS based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: Amazon DynamoDB Amazon DynamoDB is a NoSQL database from Amazon Web Services (AWS). It supports both key-value and document-based data models, allowing customers to adapt their database to changing business needs. An automated replication system allows global applications to access data locally, reducing read and write times. DynamoDB also automatically optimizes performance and scales storage as-needed.  A large portion (42%) of DynamoDB users on TrustRadius are from small businesses. DynamoDB’s reliability, integration with other AWS products, and low maintenance make it popular with reviewers. “Since it’s a managed solution we do not have to worry about scaling or the reliability of the database…At the scale we’re operating on, DynamoDB is the ideal solution in terms of pricing, reliability […]

We are excited to announce the Top Rated Data Integration Tools for 2019! Top Rated awards showcase today’s top-of-the-line products in Data Integration Tools based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: Oracle GoldenGate Oracle GoldenGate is a data integration solution designed for real-time data. It offers transactional data replication and data comparison across heterogeneous sources and targets. The software can be configured for continuous availability through system upgrades and maintenance. It also includes failover, disaster recovery, and real-time business intelligence features. A large majority (78%) of GoldenGate users on TrustRadius are from enterprise-level organizations. Reviewers value GoldenGate’s heterogeneous replication support, real-time data capture, and overall speed. “[This] is just the best replication solution I have worked with… I love that you can perform changes in almost zero downtime [and] replicate millions of data in sub seconds.” –Verified User | Consultant in Information Technology | Information Technology […]

We are excited to announce the Top Rated SQL Server Performance Monitoring Tools for 2019! Top Rated awards showcase today’s top-of-the-line products in SQL Server Performance Monitoring Tools based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: SQL Sentry SQL Sentry is a performance monitoring and troubleshooting tool for Microsoft SQL Server. Its performance dashboard can show both high-level metrics and granular details. The tool includes automatable condition responses that can send alerts and execute commands. SQL Sentry can analyze individual SQL queries, helping administrators find and fix queries that cause bottlenecks. Its deadlock analysis tool helps locate tasks that are competing for resources. A large portion (44%) of SQL Sentry users on TrustRadius are from midsize companies. Reviewers value SQL Sentry’s historical comparison views and strong root-cause analysis features. “SQL Sentry allows us to effectively, efficiently manage many databases in our high volume, highly transactional system. This tool allows us to […]

We are excited to announce the Top Rated Infrastructure-as-a-Service (IaaS) Solutions for 2019! Top Rated awards showcase today’s top-of-the-line products in IaaS Solutions based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: Amazon Elastic Compute Cloud (EC2) Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. Users can launch instances with a variety of OSs, load them with custom application environments, manage network access permissions, and run images on multiple systems.These capabilities make web-scale computing easier for developers and deployment is relatively easy. Reviewers love the ease of use and provisioning and the auto-scaling capability. The product is used by companies of all sizes, but 43% of reviewers on TrustRadius are from small businesses. “EC2 makes right-sizing your servers a breeze. You can quickly spin up a server in the cloud and if it turns out the vCPU, RAM, or storage space […]

We are excited to announce the Top Rated Network Performance Monitoring Tools for 2019! Top Rated awards showcase today’s top-of-the-line product in Network Performance Monitoring based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor (NPM) is a network monitoring solution supporting multi-network infrastructures. NPM is designed to help IT administrators in preventing outages, troubleshooting issues, and managing network alerts. On TrustRadius, reviewers of SolarWinds NPM primarily use it at enterprises (44%) and midsize companies (43%). Reviewers enjoy easy network discovery and mapping, customizable alerting, as well as total extensibility to cover network monitoring and management needs via the comprehensive SolarWinds product line. “We use NPM for the Monitoring of network devices across the whole organization for all our offices around the world. We are using Netpath services as well as the user device tracker, NetFlow etc. to monitor and troubleshoot various issues on a […]

We are excited to announce the Top Rated Platform-as-a-Service (PaaS) Solutions for 2019! Top Rated awards showcase today’s top-of-the-line product in Platform-as-a-Service (PaaS) Solutions based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: AWS Lambda AWS Lambda is a serverless compute service for firing event-based scripts, delivered on a lean pay-for-what-you-use basis. Sometimes described as a Function-as-a-Service (FaaS), Lambda allows the user to run code for applications and services without administration. The obvious benefit is that enterprises may gain scalable computing resources without provisioning and managing servers. On TrustRadius, AWS Lambda is reviewed by users at companies of all sizes. Reviewers appreciate its easy integration with related AWS services, its fair and affordable pay-per-use model with accurate sub-second metering, as well as its high availability and “endless” scale. “AWS Lambda is used by the programming department and allows to coordinate applications, without a server, in a very fast, […]