Reviews After Dark

An entertaining and educational, behind the scenes look at reviews that come into TrustRadius

Reviews After Dark says goodbye to the usual corporate chatter and hello to a cooler, more vibrant take on TrustRadius content. Join us as our dynamic duo, Angel Carvalho and Samuel Vargas, dive into the spooky side of reviews that didn’t quite make the cut.

Expect some seriously scary feedback and a few epic (and totally real) reviews that’ll make you laugh and learn at the same time. Ready for a review rollercoaster? Buckle up and tune in for the most entertaining webinars you’ve ever seen!

Latest Episode

If you could describe your favorite software, would you call it superbodacious? Splendiferous? Or, how about kewltacularistic? We’re going Urban Dictionary in this episode of Reviews After Dark. Watch to find out how our team monitors for AI-written content, like those using Urban Dictionary terms to describe products, and why it matters. It’s a ‘wonderfuler’ session you won’t want to miss!

Check out our report, Building Buyer Trust: 2025 Review Quality Report, to get a sneak peek into TrustRadius’ rigorous review generation and moderation processes to discover how we combat fraudulent and AI-generated reviews, the importance of human moderation in review quality, and more.

 

 

More Episodes

Episode 4 – Paylocity

Join us for a lively conversation with Matt Doyle, Senior Manager, Marketing, Customer Advocacy at Paylocity, as we explore how his team turns customer feedback into a powerful review generation engine.

Learn the secrets behind Paylocity’s high-volume, high-impact review strategy — from timing and incentives to platform selection and messaging tactics. This session is packed with actionable insights for taking your review program to the next level.

Episode 3 – monday.com

In this episode, we’re highlighting monday.com—a company that’s earned our trust by creating an equitable review experience for buyers.

With over 2,200 published reviews and 1,086 customer testimonials in just the past year, they’ve earned the accolades: Most Loved, Top Rated, and Buyer’s Choice! Tune in to find out why this is “the only Monday you won’t hate.”

Episode 2 – MindManager by Alludo

In this episode, we explore reviews of MindManager by Alludo, a top-tier mind mapping and project management tool.

Find out which celebs are writing reviews on TrustRadius (or… which celebs people are creating fake accounts under), and how our review moderation team stays on top of it to ensure only authentic, real reviews get published.

Episode 1 – Zoom

In this first episode, Angel and Sam, check out reviews of Zoom. They cover what makes a review helpful vs. not at all, and why 39.2% of submitted reviews were rejected by our review moderators last year.

Our Speakers

Sam Vargas

Account Executive | TrustRadius

Sam is a sales professional originally from Northern California who now resides in Scottsdale, Arizona. Sam has worked closely with Marketers to amplify the voice of the customer and generate demand for the better part of a decade, while bringing his expertise to the TR team when he joined in 2020. In addition to a passion for driving business growth, Sam also finds joy in exploring new destinations through travel, and hitting the slopes as an avid snowboarder.

Angel Carvalho

CS Operations Analyst | TrustRadius

Data Analyst residing in Washington, DC but originally from Providence, RI. Has a passion for food and travel.

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