Congratulations to the 2024 Top Rated Award Winners!
Participation awards are worthless—especially in business. According to our research, only 1% of buyers trust awards and find them valuable during their research process. Most industry awards are commoditized, pay-to-play, and they don’t increase brand trust.
But, an award based solely on active customer sentiment? That’s priceless. That’s Top Rated.
For the 2024 Top Rated awards, we evaluated customer sentiment from each product’s reviews from the past year, ensuring up-to-date, relevant feedback. That’s because this award is meant to be a differentiator, showcasing a company’s current dedication to their customers and product innovation.
As a buyer intelligence platform, it’s always our goal to be a place where buyers can find the latest product information, capabilities, and use cases, plus current user sentiment. It’s up to the company to make sure that information is available—and Top Rated companies succeeded in doing so.
What it took to qualify as Top Rated in 2024
Vendors and products that qualified for Top Rated needed to check off three boxes:
✅ Obtain at least 10 new or refreshed reviews between April 1, 2023, and April 1, 2024
✅ Achieve .5% or higher of category traffic volume on TrustRadius
✅ Earn a trScore of 7.5 or higher
Because every user review submitted to TrustRadius is verified with stringent fraud detection, and our trScore metric corrects for bias, buyers know genuine customer voice backs these awards.
TrustRadius award badges give products an advantage
Each Top Rated product is given an award badge, which helps earn buyer trust faster and brings winners an average of 90% more visibility on TrustRadius. In 2023, Top Rated award winners saw an average of over four million views of product profiles on our site.
“Unlike pay-to-play review sites, products on TrustRadius cannot buy their way up a category list—and they can’t win our awards that way either. We only have a few awards each year that are based on customer sentiment, so they have become a trust signal for buyers and enable vendors to build brand preference. We are on a mission to help buyers make confident technology decisions and vendors connect with their target audience.”
– Vinay Bhagat, Founder and CEO of TrustRadius
Any product with a Top Rated badge means it’s proven its dedication to customer satisfaction and best-in-class product capabilities to current users.
“In today’s complicated technology landscape we are here to help vendors highlight their differentiators and make a buyer’s short list. While 441 unique products and 264 unique vendors won a Top Rated award, there were a total of 1,623 awards given. We understand that products don’t always fit into one category or buyer use case, so allowing products to win in multiple categories gives buyers more opportunities to find the right software for their specific needs.”
– Allyson Havener, Senior Vice President of Marketing and Community
Visit our awards calendar to learn more about each TrustRadius award and what it takes to win. If you’d like to talk to someone about putting a review generation strategy into action that will give you an edge, on and off our site, get in touch with our team today.
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