TrustRadius Announces 2023 Best of Award Winners

becky susko headshot | TrustRadius
Becky Susko
November 7, 2023
Blog, Technology Awards
86 min read

TrustRadius Announces 2023 Best of Award Winners

November 8, 2023–TrustRadius, the most-trusted B2B technology decisioning platform, announced the winners of the 2023 Best of Awards in three categories: Best Value for Price, Best Feature Set, and Best Relationship. In total, 1,018 badges were awarded between 237 vendors and 347 products—the largest-ever number of badges awarded to date.

To be selected, winners must source ten new user reviews between January 1 and September 30, 2023, and have their product updated and accessible on the TrustRadius platform before September 30, 2023. 

“All technology companies have unique offerings. Unfortunately, they often get lost in the sea of software options,” said Vinay Bhagat, Founder and CEO of TrustRadius. “The Best of Awards differentiates software for buyers needing to address specific market niches and use cases. Our awards help ease the growing challenges in today’s purchase process and facilitate informed purchase decisions.”

 

About the 2023 Best of Awards

Products have the chance to win in all three categories with data sourced from verified customer reviews. The Best Value and Best Feature Set awards go to products with the highest percentage of respondents rating their feature set and value for the price highly. The Best Relationship award is determined by analyzing reviewers’ key insights on “Would Buy Again,” “Implementation Expectations,” and “Sales and Marketing Promises.”

In 2022, 5.6 million views on TrustRadius were aimed at product profiles with awards badges. The Best of Awards at that time were seasonal. Now, we’ve transitioned to an annual cadence to have a more substantial impact on buyers. Vendors and products can still excel in all three Best of Award categories, and any earned badges are now prominently showcased on their product profile pages

“We released our largest list of award winners ever today,” says Becky Susko, Marketing Program Manager of Awards at TrustRadius. “It’s a testament to the hard work and dedication these companies are putting into their customers, products, and relationships. I am proud to recognize these companies for that kind of work ethic and help even more buyers find them on TrustRadius.”

 

 

All 2023 Best of Awards

 

 

Qualifying for a TrustRadius Best of Award

Vendors have an opportunity to win in all three categories and data is collected from verified customer reviews. 

The Best Value and Best Feature Set awards are based on the highest percentage of respondents who gave high ratings to the product’s feature set and value for the price. The Best Relationship award is earned by measuring collective data from reviewer insights for “Would Buy Again,” “Implementation Expectations,” and “Sales and Marketing Promises.”

To qualify, products must source ten new user reviews between January 1 and September 30, 2023, and have their product updated and accessible on the TrustRadius platform before September 30, 2023. 

Understanding the purpose of the Best of Awards

On average last year, our awards earned 5.6 million views for product profiles on our site.

“These recognitions not only benefit our vendor partners through increased exposure but also help elevate buyer confidence by making it clear which products are preferred in the market,” Bhagat said.

Even in the same category, products can be quite different. They might serve varying use cases, fill unique market niches, or have different strengths or standout features. Depending on a buyer’s criteria, they might find one product or another to be a better fit. Many technology companies struggle to communicate their points of differentiation with the buyer. The goal of our awards is to show why products are preferred.

“TrustRadius is founded on the principle of transparency,” said Megan Headley, Vice President of Research. “That’s why we require reviewers to write in-depth reviews, on average around 400 words each, all of which are vetted for authenticity by our team of researchers.”

Starting this week, the 2023 Best Of Award winners’ TrustRadius product profiles and category pages will begin displaying badges signifying wins for Best Feature Set, Best Value for Price, and Best Relationship.

Check out the 2024 TrustRadius awards calendar and start qualifying for our upcoming awards. 

 

2023 Best of Award Winners in alphabetical

6sense
8×8 X Series
Absorb LMS
ActiveCampaign
ActivTrak
Acumatica
Adobe Acrobat
Adobe Analytics
Adobe Animate
Agorapulse
airSlate
AlphaSense
Alteryx
Amazon Aurora
Anaplan
AppDynamics
ApptioOne
Astra DB
Atera
Automox
Avalara
Avaya Aura
Avaya IP Office
Avaya UCaaS
AVI-SPL
Birdeye
Bizzabo
BlackLine
Blender
Bouncer
BQE CORE
Braze
Brevo
Broadvoice
BrowserStack
Canto
CaptivateIQ
Ceipal ATS
Checkout.com
Checkr
ChurnZero
Cisco Duo
Cisco SD-WAN
Cisco Umbrella
Clari
Clari Copilot
ClickMeeting
ClickUp
Cloudflare
CodeSignal
ComplyCube
Conga CPQ
Cube
D&B Hoovers
DataMotion
DemandScience
Dialpad Ai Voice
Diligent Boards
Dropbox Sign
Echobox Social
Everstage
EveryAction
ExakTime
Exclaimer
EZ Texting
F5 BIG-IP
FloQast
Freshdesk

 

Freshservice
FullStory
GitLab
GiveSmart
Go1
Gong
GoodData
GoodHire
GoTo Connect
GoTo Meeting
GoTo Resolve
GoToMyPC
Greenhouse
Gumlet
Guru
Gusto
Hibob
HireRight
Hootsuite
HubSpot CRM
Human Interest
IBM Instana
IBM MQ
IBM Z
IDrive
ImportYeti
Infosec IQ
INFUSEmedia
Insightly
Intercom
isolved
iSpring Learn
iSpring Suite
Iterable
Jama Connect
JAMS
Jenkins
Jotform
JumpCloud
Kameleoon
Keap
Khoros Care
Klaviyo
LambdaTest
Liquibase
Litmos
Litmus
LogicMonitor
Loom
Lucidchart
Lucidspark
Lusha
MailerLite
Matillion
MediaValet
Metadata.io
Microsoft Teams
MindManager
Miro
monday.com
Netstock
NetSuite ERP
New Relic
NICE CXone
NinjaOne
NX CAD
Omnipresent
ON24
OneCause
OneStream
Onshape
Paligo
PandaDoc
Password Genie
PathFactory

 

Paychex Flex
Paycom
PDFfiller
PerformYard
Portainer
Printfection
Procore
Prophix
Quickbase
Rippling
Rubrik
S2M-group
Sage Intacct
Salesforce.com
Salesloft
SAP Build
SAP Concur
SAP Fieldglass
Saturn Cloud
ScreenSpace
SeekOut
ShareFile
Similarweb PRO
Skyvia
Slack
Slido
SmartRecruiters
SMTP2GO
SonarQube
Spiff
Splashtop
Spotfire
Submittable
Talkdesk
Teamcenter
TeamViewer
Text-Em-All
ThousandEyes
Tipalti
TOPdesk
Totango
Tricentis qTest
Tuskr
UKG Pro
UserTesting
Vena
Vertex
Viewpoint Vista
Vincere
Webex App
Webex Calling
Webexpenses
WebPT
Whova
WiseStamp
Wrike
Xactly Incent
Xero
Ziflow
ZipRecruiter
Zoho CRM
Zoho Social

 

About the Author

becky susko headshot | TrustRadius
Becky Susko
Becky Susko is a strategic-thinking marketing program specialist. She has a proven track record for driving business value with creative and innovative branding strategies and engaging communications. She’s passionate about pushing TrustRadius to achieve brand integrity and awareness goals. As an integral part of the TrustRadius marketing team, Becky transformed a program in its beginning stages into a very successful campaign. Becky has a knack for relationship-building and being transparent, and thinks of herself as a mom superhero who lets her kids crash meetings here and there for funsies.