Congratulations to the first group of 2018 Top Rated winners! This quarter we covered 24 categories, including Business Intelligence, Customer Relationship Management and Marketing Automation. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer.

Visit the following posts for a full list of 2018 Top Rated vendors in each category:

• A/B Testing & Personalization Tools
• Accounting, Tax & Budgeting Software
• Business Intelligence Tools 
• Business Process Management Software
• Collaboration Tools
• Configure Price Quote Software
• Construction Software
• Content Management Systems
• Core HR Software
• Corporate Learning Management Software
• Corporate Performance Management Software
• Customer Experience Management Software
• Customer Relationship Management Software
• Data Center Backup Software
• IT Service Management Software
• Marketing Automation Software
• Nonprofit Constituent Management Software
• Project Management Software
• Recruiting Software
• Remote Desktop Software
• Sales Intelligence Software
• Social Media Management Software
• Time Tracking Software 
• Web Conferencing Software 

Products included in these 2018 Top Rated lists must have been in the top tier of their category TrustMap on Jan. 26, 2018. To qualify for their TrustMap, products must have a minimum number of reviews and ratings on TrustRadius based on the category landscape. Every reviewer is verified and every review is vetted before publication. Products are plotted on the map based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns.

The following categories will receive 2018 Top Rated Awards next quarter:

• Contact Center
• Customer Success
• Ecommerce
• Email Marketing
• Enterprise Resource Planning
• Enterprise Video
• Functional Testing
• Help Desk
• NoSQL Databases
• Payroll
• Platform-as-a-Service
• Predictive Analytics
• Rapid Application Development
• Relational Databases
• Search Engine Optimization
• Survey & Forms Building
• System Monitoring
• Talent Management
• Telephony & VoIP
• Web Analytics
• Workforce Management

If you are interested in learning how to drive more reviews to earn a spot on your category TrustMap, we’re happy to help. Download our Definitive Guide to B2B Reviews or contact us for more information.