TrustRadius Awards Calendar

becky susko headshot | TrustRadius
Becky Susko
March 24, 2023
News, Technology Awards
9 min read

TrustRadius Awards Calendar

2024 Award Calendars to recognize the best software based on customer satisfaction, performance, reviews, and more. Creating higher impacts on software buyers on TrustRadius.

2024 Most Loved Awards

Award Deadline: 01/01/2024

Public Announcement: 02/13/2024


Our research team evaluates all listed products and their reviews, looking for how often users mention something they love about them. We identify which products are most adored by reviewers on TrustRadius by evaluating mentions of “love” in all of its (grammatical) forms to the total number of reviews of each product. 

Top Rated Awards

Review Submission Deadline: 03/27/2024

Award Deadline: 03/31/2024

Public Announcement: 05/08/2024

Top Rated award badge


The TrustRadius Top Rated Awards consist of three key criteria:

  • Recency- products must have 10+ new or updated reviews in the past 12 months
  • Relevancy- products must receive at least .5% of the traffic volume in that category
  • Rating- products must have at least four stars with a trScore of 7.5 or higher

3rd Annual CustomerX Impact Awards

Nominations Open: Early 2024!

Nomination Deadline: TBD

Public Announcement: TBD


Calling all Customer Marketing and Advocacy (CMA) superstars! See the 2023 CustomerX Impact Award Winners here. Nominate powerhouse performers who have the biggest impact on their organizations’ growth through world-class, customer-centric programs. CustomerX Impact Awards winners will be announced live at CustomerX Con. CustomerX Con is THE conference and networking event for pros in customer marketing and advocacy.

2024 Best of Awards

Review Submission Threshold:: 01/01/2024 – 9/26/2024

Deadline: 09/30/2024

Public Announcement: TBD

The 2023 Best of Awards showcase Key Insight statistics for Best Feature Set, Best Value for Price, and Best Relationship, giving products the opportunity to win three awards in one swoop!

Check out our Review Growth Kit to grab your custom link and for review-capturing tips and tricks.


  • Source 10 net new reviews between January 1 and September 26, 2024
  • Products will be selected based on Key Insight statistics: Best Value for Price, Best Feature Set, and Best Relationship per category
  • Best Relationship looks at Key Insight data for Would Buy Again, Implementation Expectations, and Sales and Marketing Promises
  • The product must be updated and accessed through our vendor portal before September 30, 2024
  • As needed, additional vetting via textual review analysis will be performed by the TrustRadius research team and a product’s newest review volume is heavily weighted.

More Resources:

About the Author

becky susko headshot | TrustRadius
Becky Susko
Becky Susko is a strategic-thinking marketing program specialist. She has a proven track record for driving business value with creative and innovative branding strategies and engaging communications. She’s passionate about pushing TrustRadius to achieve brand integrity and awareness goals. As an integral part of the TrustRadius marketing team, Becky transformed a program in its beginning stages into a very successful campaign. Becky has a knack for relationship-building and being transparent, and thinks of herself as a mom superhero who lets her kids crash meetings here and there for funsies.